Job Description
Responsibilities
The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our users and content creators to enjoy and express themselves. As a product policy manager on our Trust & Safety team, you will have the opportunity to work with teams of product managers, data scientists, user researchers, operations, legal, and various relevant stakeholders to craft policies for product features and deliver major safety product changes. This position will focus on the LIVE content ecosystem, with an emphasis on incentive based policies with the goal of positively shaping user behavior. As policy manager on the LIVE policy team, you will help ensure consistent, high-quality policy creation and enforcement for the unique challenges of monetized livestream content. You'll serve as a key partner in policy development which supports emerging business priorities. Responsibilities: - Embed monetization context into LIVE policies to address the unique risks of incentivized and financially driven content. - Identify and close policy gaps related to gift solicitation, reception, and other monetization features. - Drive cross-functional alignment between Trust & Safety Policy and LIVE governance teams to ensure policies are defensible, principled, and consistently applied. - Assess and respond to emerging policy and enforcement needs through structured reviews and actionable recommendations of monetized content. - Strengthen governance of agency partners through enhanced controls, oversight, and policy enablement. - Provide expert guidance and support during high-risk escalations of monetized content.
Qualifications
Minimum Qualifications: - Bachelor's degree or equivalent practical experience. - Experience in policy, trust & safety, risk, or related fields. - Experience working with global, cross-functional teams in fast-paced, high-growth environments. - Proven ability to analyze complex issues, write policy, and translate them into operational guidance. - Experience preparing materials for executive audiences and/or external stakeholders. Preferred Qualifications: - Experience working on or with LIVE streaming products or content moderation systems. - Deep understanding of global policy issues such as misinformation, election integrity, youth safety, or regulated goods. - Experience in policy implementation or enforcement at a technology platform. - Strong project management skills and comfort navigating ambiguity in rapidly evolving policy areas.
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $96000 - $217023 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our users and content creators to enjoy and express themselves. As a product policy manager on our Trust & Safety team, you will have the opportunity to work with teams of product managers, data scientists, user researchers, operations, legal, and various relevant stakeholders to craft policies for product features and deliver major safety product changes. This position will focus on the LIVE content ecosystem, with an emphasis on incentive based policies with the goal of positively shaping user behavior. As policy manager on the LIVE policy team, you will help ensure consistent, high-quality policy creation and enforcement for the unique challenges of monetized livestream content. You'll serve as a key partner in policy development which supports emerging business priorities. Responsibilities: - Embed monetization context into LIVE policies to address the unique risks of incentivized and financially driven content. - Identify and close policy gaps related to gift solicitation, reception, and other monetization features. - Drive cross-functional alignment between Trust & Safety Policy and LIVE governance teams to ensure policies are defensible, principled, and consistently applied. - Assess and respond to emerging policy and enforcement needs through structured reviews and actionable recommendations of monetized content. - Strengthen governance of agency partners through enhanced controls, oversight, and policy enablement. - Provide expert guidance and support during high-risk escalations of monetized content.
Qualifications
Minimum Qualifications: - Bachelor's degree or equivalent practical experience. - Experience in policy, trust & safety, risk, or related fields. - Experience working with global, cross-functional teams in fast-paced, high-growth environments. - Proven ability to analyze complex issues, write policy, and translate them into operational guidance. - Experience preparing materials for executive audiences and/or external stakeholders. Preferred Qualifications: - Experience working on or with LIVE streaming products or content moderation systems. - Deep understanding of global policy issues such as misinformation, election integrity, youth safety, or regulated goods. - Experience in policy implementation or enforcement at a technology platform. - Strong project management skills and comfort navigating ambiguity in rapidly evolving policy areas.
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $96000 - $217023 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
💡 Quick Summary
Seeking a career-building opportunity? The Product Policy Manager, LIVE - Trust and Safety position is now open for candidates interested in the Legal Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.
