Job Description
tamil nadu
Tamil Nadu
tamil nadu jobs in Tamil Nadu
200+ jobs - since yesterday
Head – Purchase
Roots Multiclean
Pollachi, Tamil Nadu
Accounts Associate
Terrier Security Services
Coimbatore, Tamil Nadu
₹25,000 - ₹35,000 a month
Full-time
Day shift
PRODUCTION SPECIALIST L1
Wipro Limited
Chennai, Tamil Nadu
View similar jobs with this employer
PRODUCTION AGENT L1
Wipro Limited
Chennai, Tamil Nadu
View similar jobs with this employer
Relationship Officer
Terrier Security Services
Chennai, Tamil Nadu
₹20,000 a month
Full-time
Day shift +1
AM or Sr Officer in Accounts & Finance
Roots Multiclean
Coimbatore, Tamil Nadu
Mobile Technician
Terrier Security Services
Chennai, Tamil Nadu
From ₹15,000 a month
Full-time
Day shift
Corporate Sales Executive
Terrier Security Services
Salem, Tamil Nadu
₹18,000 - ₹25,000 a month
Full-time
Day shift
Customer Relationship Executive
Terrier Security Services
Coimbatore, Tamil Nadu
₹2,50,000 - ₹3,00,000 a year
Full-time
Day shift
Hindi Teacher
New
RKS Kalvi Nilayam
Coimbatore, Tamil Nadu
From ₹30,000 a month
Full-time
Easily apply
Hindi Teachers - Primary Level
New
Urgently hiring
Company logo
Jain Vidyalaya
Madurai, Tamil Nadu
₹2,50,000 - ₹3,50,000 a year
Full-time
Provident Fund
Easily apply
Mechanical Maintenance Engineer ( Furniture factory )
New
Urgently hiring
KAVERY INDUSTRIES
Karur, Tamil Nadu
₹15,000 - ₹25,000 a month
Full-time +1
Leave encashment
Provident Fund
Easily apply
VMC Operator (Chennai)
New
Urgently hiring
Sri Muralidhara Moulds
Tambaram, Chennai, Tamil Nadu
₹22,000 - ₹30,000 a month
Full-time
Food provided
Provident Fund
Easily apply
Tellecaller/Client Support Executive
New
Often responds within 1 day
Edsmart
Coimbatore, Tamil Nadu
₹14,000 - ₹17,000 a month
Full-time +1
Flexible schedule
Easily apply
PGT Physics
New
Urgently hiring
PRAJNA MATRIC HIGHER SECONDARY SCHOOL
Madurai, Tamil Nadu
₹20,000 - ₹30,000 a month
Full-time
Easily apply
Senior Site Engineer (Civil)
New
YK GROUPS
Sulur, Coimbatore, Tamil Nadu
₹35,000 - ₹45,000 a month
Full-time +1
Call employer
Health insurance
Paid sick time
Easily apply
WORK FROM HOME OPPORTUNITY - SDS2 ERECTOR
BlackIron Engineering Services Pvt Ltd
Karur, Tamil Nadu
₹30,000 - ₹40,000 a month
Full-time
Provident Fund
Work from home
Easily apply
PG Assistant (All Subjects)
Amma Matriculation Hr. Sec. School
Punjai Puliyampatti, Tamil Nadu
₹15,000 - ₹30,000 a month
Full-time
Paid time off
Paid sick time
Provident Fund
Easily apply
HR Executive
VISION GLOBAL ITES PRIVATE LIMITED
Ramanatha Puram, Coimbatore, Tamil Nadu
₹18,000 - ₹23,000 a month
Full-time +1
Paid time off
Provident Fund
Easily apply
HR Administrator
K K P Fine Linen Private Limited
Karur, Tamil Nadu
₹20,000 - ₹30,000 a month
Full-time
Provident Fund
Easily apply
DCS Operator
VR manpower solutions
Tiruppur, Tamil Nadu
₹18,955.11 - ₹69,982.42 a month
Fresher +1
Food provided
Paid time off
Provident Fund
Easily apply
Career Counsellor for School
Often responds within 3 days
Company logo
Jain Vidyalaya
Madurai, Tamil Nadu
₹3,60,000 - ₹5,04,000 a year
Full-time +1
Paid time off
Leave encashment
Commuter assistance
Provident Fund
Easily apply
DCS Operator
VR manpower solutions
Tiruppur, Tamil Nadu
₹21,089.55 - ₹53,299.71 a month
Full-time +2
Food provided
Paid time off
Easily apply
Head- Career and College Guidance
Good Shepherd International School
Tamil Nadu
Full-time
Reconciliation & Proofing Sr Analyst - Assistant Vice President
Citi
Chennai, Tamil Nadu
Full-time
Get email updates for the latest tamil nadu jobs in Tamil Nadu
By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.
Employers: Post a Job
Wipro Limited logo
Wipro Limited logo
Wipro Limited
Job Description
Job Title: PRODUCTION AGENT L1
City: Chennai
State/Province: Tamil Nadu
Posting Start Date: 3/27/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
͏
Do
Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Update own availability in the RAVE system to ensure productivity of the process
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all client queries
Resolve client queries as per the SLAâÂÂs defined in the contract
Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends to prevent future problems
Maintain and update self-help documents for customers to speed up resolution time
Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
Ensure all product information and disclosures are given to clients before and after the call/email requests
Avoids legal challenges by complying with service agreements
͏
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customersâ and clientsâ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
͏
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates
Enroll in product specific and any other trainings per client requirements/recommendations
Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
Update job knowledge by participating in self learning opportunities and maintaining personal networks
͏
Tamil Nadu
tamil nadu jobs in Tamil Nadu
200+ jobs - since yesterday
Head – Purchase
Roots Multiclean
Pollachi, Tamil Nadu
Accounts Associate
Terrier Security Services
Coimbatore, Tamil Nadu
₹25,000 - ₹35,000 a month
Full-time
Day shift
PRODUCTION SPECIALIST L1
Wipro Limited
Chennai, Tamil Nadu
View similar jobs with this employer
PRODUCTION AGENT L1
Wipro Limited
Chennai, Tamil Nadu
View similar jobs with this employer
Relationship Officer
Terrier Security Services
Chennai, Tamil Nadu
₹20,000 a month
Full-time
Day shift +1
AM or Sr Officer in Accounts & Finance
Roots Multiclean
Coimbatore, Tamil Nadu
Mobile Technician
Terrier Security Services
Chennai, Tamil Nadu
From ₹15,000 a month
Full-time
Day shift
Corporate Sales Executive
Terrier Security Services
Salem, Tamil Nadu
₹18,000 - ₹25,000 a month
Full-time
Day shift
Customer Relationship Executive
Terrier Security Services
Coimbatore, Tamil Nadu
₹2,50,000 - ₹3,00,000 a year
Full-time
Day shift
Hindi Teacher
New
RKS Kalvi Nilayam
Coimbatore, Tamil Nadu
From ₹30,000 a month
Full-time
Easily apply
Hindi Teachers - Primary Level
New
Urgently hiring
Company logo
Jain Vidyalaya
Madurai, Tamil Nadu
₹2,50,000 - ₹3,50,000 a year
Full-time
Provident Fund
Easily apply
Mechanical Maintenance Engineer ( Furniture factory )
New
Urgently hiring
KAVERY INDUSTRIES
Karur, Tamil Nadu
₹15,000 - ₹25,000 a month
Full-time +1
Leave encashment
Provident Fund
Easily apply
VMC Operator (Chennai)
New
Urgently hiring
Sri Muralidhara Moulds
Tambaram, Chennai, Tamil Nadu
₹22,000 - ₹30,000 a month
Full-time
Food provided
Provident Fund
Easily apply
Tellecaller/Client Support Executive
New
Often responds within 1 day
Edsmart
Coimbatore, Tamil Nadu
₹14,000 - ₹17,000 a month
Full-time +1
Flexible schedule
Easily apply
PGT Physics
New
Urgently hiring
PRAJNA MATRIC HIGHER SECONDARY SCHOOL
Madurai, Tamil Nadu
₹20,000 - ₹30,000 a month
Full-time
Easily apply
Senior Site Engineer (Civil)
New
YK GROUPS
Sulur, Coimbatore, Tamil Nadu
₹35,000 - ₹45,000 a month
Full-time +1
Call employer
Health insurance
Paid sick time
Easily apply
WORK FROM HOME OPPORTUNITY - SDS2 ERECTOR
BlackIron Engineering Services Pvt Ltd
Karur, Tamil Nadu
₹30,000 - ₹40,000 a month
Full-time
Provident Fund
Work from home
Easily apply
PG Assistant (All Subjects)
Amma Matriculation Hr. Sec. School
Punjai Puliyampatti, Tamil Nadu
₹15,000 - ₹30,000 a month
Full-time
Paid time off
Paid sick time
Provident Fund
Easily apply
HR Executive
VISION GLOBAL ITES PRIVATE LIMITED
Ramanatha Puram, Coimbatore, Tamil Nadu
₹18,000 - ₹23,000 a month
Full-time +1
Paid time off
Provident Fund
Easily apply
HR Administrator
K K P Fine Linen Private Limited
Karur, Tamil Nadu
₹20,000 - ₹30,000 a month
Full-time
Provident Fund
Easily apply
DCS Operator
VR manpower solutions
Tiruppur, Tamil Nadu
₹18,955.11 - ₹69,982.42 a month
Fresher +1
Food provided
Paid time off
Provident Fund
Easily apply
Career Counsellor for School
Often responds within 3 days
Company logo
Jain Vidyalaya
Madurai, Tamil Nadu
₹3,60,000 - ₹5,04,000 a year
Full-time +1
Paid time off
Leave encashment
Commuter assistance
Provident Fund
Easily apply
DCS Operator
VR manpower solutions
Tiruppur, Tamil Nadu
₹21,089.55 - ₹53,299.71 a month
Full-time +2
Food provided
Paid time off
Easily apply
Head- Career and College Guidance
Good Shepherd International School
Tamil Nadu
Full-time
Reconciliation & Proofing Sr Analyst - Assistant Vice President
Citi
Chennai, Tamil Nadu
Full-time
Get email updates for the latest tamil nadu jobs in Tamil Nadu
By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.
Employers: Post a Job
Wipro Limited logo
Wipro Limited logo
Wipro Limited
Job Description
Job Title: PRODUCTION AGENT L1
City: Chennai
State/Province: Tamil Nadu
Posting Start Date: 3/27/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
͏
Do
Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Update own availability in the RAVE system to ensure productivity of the process
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all client queries
Resolve client queries as per the SLAâÂÂs defined in the contract
Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends to prevent future problems
Maintain and update self-help documents for customers to speed up resolution time
Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
Ensure all product information and disclosures are given to clients before and after the call/email requests
Avoids legal challenges by complying with service agreements
͏
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customersâ and clientsâ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
͏
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates
Enroll in product specific and any other trainings per client requirements/recommendations
Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
Update job knowledge by participating in self learning opportunities and maintaining personal networks
͏
💡 Quick Summary
Seeking a career-building opportunity? The Production Agent position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.
