Job Description
Full job description
Program Auditor Position Dimensions Business Unit: Customer Experience - Global Managed Services Job Band: Reports to: Program Audit Manager Job Family: Direct reports: n/a Job family subset: Budgetary Responsibility: n/a Benchmarking code: TBC Position number: TBD Document date: June 2026 Position Overview: A Program Auditor will be responsible for managing a portfolio of audits, focusing on the suppliers within the managed services (MSP) sector of the business with an end goal of mitigating risks for Impellam and end client, while identifying areas for improvement and opportunities for collaboration between the program team and suppliers. Audit criteria will encompass both compliance and financial aspects and influenced by/drawn from terms agreed upon within Master Services Agreements (MSA's), Supplier Management Services Agreements (SMSA's) and onboarding checklists. Commitment to our culture, values, and behaviors: Achievement of the key responsibilities is reached through the Virtuoso Way:
By being the ambassador for Virtuosity and contributing to a culture of trust, entrepreneurship, innovation, authenticity, inclusivity, and agility to improve business effectiveness and the commitment to the results of the team, ahead of personal interests
Treating people with respect and by the company's equal opportunity and unacceptable behavior policy
Behaving in a manner that does not put the safety and integrity of you, others, the environment, or the company at risk
Key responsibilities:
Manage and conduct annual, bi-annual, quarterly, and/or monthly audits.
Provide ad-hoc audit support when applicable.
Read, analyze, and interpret internal and client documents and data for completeness and accuracy.
Gather contract requirements and data in preparation for program audits.
Audit supplier partners according to client specific contractual requirements.
Develop and create audit requests and presentations.
Construct and report audit findings (including and not limited to violations, trends, etc.) to the program mgmt.
Clearly communicate audit violations to suppliers
Collaborate with suppliers and Program Management Teams to remediate non-compliant items found in audit report.
Consult with corporate functions including (and not limited to) Program Management, Reporting, Legal, and SRM on audit related items.
Keep abreast of legislation and compliance requirements, help to increase knowledge of legislation and drive compliance best practice throughout the business.
Supports the business with the resolution of compliance issues and contractual queries.
Investigate and escalate critical non-compliance items to Audit Manager and Program Team where applicable
Workplace Health, Safety, and Environmental Compliance: At Impellam, it is our moral obligation to safeguard each other, our customers, our temporary workforce, and the environment by creating an injury-free, healthy workplace that minimises our environmental impact. Impellam is committed to providing a safe and secure working environment to all employees and promote best practices.
You will meet our WHSE obligations by committing to
Seek to prevent injury to any employee, customer, worker, or contractor.
Actively taking part and completing compliance training as needed
Consider the safety implications of decisions
Preferred Education/Experience Qualifications:
Associate or bachelor's degree in business administration in related field.
2+ years of equivalent auditing experience and/or preparing analysis and reports.
Experience in recruitment, HR, or compliance
Work experience and attributes: Required:
Intermediate experience with MS Suite (Excel, Word, PowerPoint, SharePoint, etc.)
Ability to numerate and articulate
Exceptional communication, organization, and time management skills
Strong relationship management skills, inclusive of the ability to communicate with various levels of internal and external stakeholders
Ability to pivot and adapt based on changing priorities within the business and/or project demands within the team
Demonstrates meticulous attention to detail and consistent concentration in routine tasks.
Possess and demonstrate strong analytical skills; ability to interpret complex data to identify key insights.
Desired:
Experience in reading and interpreting standard contracts and/or MSP agreements
Interest in legislation and compliance within the Recruitment Industry
Knowledge of international recruitment compliance requirements
This job description describes the principal purpose and main elements of the role. It is a guide to the nature and main duties as they currently exist, not intended to be comprehensive or permanent schedule and is not a contractual document. This document is subject to change based on the needs of the business.
Impellam NA is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.
If you are in need of an accommodation to participate in the recruitment and hiring process, please contact our Talent Acquisition team at talent_hr@impellam.com .
Program Auditor Position Dimensions Business Unit: Customer Experience - Global Managed Services Job Band: Reports to: Program Audit Manager Job Family: Direct reports: n/a Job family subset: Budgetary Responsibility: n/a Benchmarking code: TBC Position number: TBD Document date: June 2026 Position Overview: A Program Auditor will be responsible for managing a portfolio of audits, focusing on the suppliers within the managed services (MSP) sector of the business with an end goal of mitigating risks for Impellam and end client, while identifying areas for improvement and opportunities for collaboration between the program team and suppliers. Audit criteria will encompass both compliance and financial aspects and influenced by/drawn from terms agreed upon within Master Services Agreements (MSA's), Supplier Management Services Agreements (SMSA's) and onboarding checklists. Commitment to our culture, values, and behaviors: Achievement of the key responsibilities is reached through the Virtuoso Way:
By being the ambassador for Virtuosity and contributing to a culture of trust, entrepreneurship, innovation, authenticity, inclusivity, and agility to improve business effectiveness and the commitment to the results of the team, ahead of personal interests
Treating people with respect and by the company's equal opportunity and unacceptable behavior policy
Behaving in a manner that does not put the safety and integrity of you, others, the environment, or the company at risk
Key responsibilities:
Manage and conduct annual, bi-annual, quarterly, and/or monthly audits.
Provide ad-hoc audit support when applicable.
Read, analyze, and interpret internal and client documents and data for completeness and accuracy.
Gather contract requirements and data in preparation for program audits.
Audit supplier partners according to client specific contractual requirements.
Develop and create audit requests and presentations.
Construct and report audit findings (including and not limited to violations, trends, etc.) to the program mgmt.
Clearly communicate audit violations to suppliers
Collaborate with suppliers and Program Management Teams to remediate non-compliant items found in audit report.
Consult with corporate functions including (and not limited to) Program Management, Reporting, Legal, and SRM on audit related items.
Keep abreast of legislation and compliance requirements, help to increase knowledge of legislation and drive compliance best practice throughout the business.
Supports the business with the resolution of compliance issues and contractual queries.
Investigate and escalate critical non-compliance items to Audit Manager and Program Team where applicable
Workplace Health, Safety, and Environmental Compliance: At Impellam, it is our moral obligation to safeguard each other, our customers, our temporary workforce, and the environment by creating an injury-free, healthy workplace that minimises our environmental impact. Impellam is committed to providing a safe and secure working environment to all employees and promote best practices.
You will meet our WHSE obligations by committing to
Seek to prevent injury to any employee, customer, worker, or contractor.
Actively taking part and completing compliance training as needed
Consider the safety implications of decisions
Preferred Education/Experience Qualifications:
Associate or bachelor's degree in business administration in related field.
2+ years of equivalent auditing experience and/or preparing analysis and reports.
Experience in recruitment, HR, or compliance
Work experience and attributes: Required:
Intermediate experience with MS Suite (Excel, Word, PowerPoint, SharePoint, etc.)
Ability to numerate and articulate
Exceptional communication, organization, and time management skills
Strong relationship management skills, inclusive of the ability to communicate with various levels of internal and external stakeholders
Ability to pivot and adapt based on changing priorities within the business and/or project demands within the team
Demonstrates meticulous attention to detail and consistent concentration in routine tasks.
Possess and demonstrate strong analytical skills; ability to interpret complex data to identify key insights.
Desired:
Experience in reading and interpreting standard contracts and/or MSP agreements
Interest in legislation and compliance within the Recruitment Industry
Knowledge of international recruitment compliance requirements
This job description describes the principal purpose and main elements of the role. It is a guide to the nature and main duties as they currently exist, not intended to be comprehensive or permanent schedule and is not a contractual document. This document is subject to change based on the needs of the business.
Impellam NA is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.
If you are in need of an accommodation to participate in the recruitment and hiring process, please contact our Talent Acquisition team at talent_hr@impellam.com .
💡 Quick Summary
Seeking a career-building opportunity? The Program Auditor position is now open for candidates interested in the Accountant Jobs sector. This role in Southfield offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.