Job Description
The Program Relationship Manager provides essential relationship and contract management support for a portfolio of subcontractors under The Partnership. This entry level role ensures subcontractor satisfaction and compliance by serving as a first point of contact, tracking contract deliverables, and coordinating regular communications.
Responsibilities:
• Maintain up-to-date knowledge of each assigned contract’s scope and milestones.
• Serve as the day-to-day contact for subcontractor inquiries and routine needs.
• Assist in organizing monthly performance meetings.
• Compile and report contract performance data to internal stakeholders.
• Support internal departments with contract-related questions or updates.
• Escalate unresolved issues to senior team members as needed.
• Perform all related duties and responsibilities as assigned.
Required Skills:
• Strong attention to detail and communication skills.
• Basic understanding of contract and program management principles.
• Ability to learn and work in a fast-paced environment.
• Proficient with Microsoft Office Suite.
• Commitment to equity, inclusion, and economic mobility for underserved communities.
Education and Experience:
• Bachelor's degree in Marketing, Business Administration, or a related field; OR relevant career experience may substituted.
• Minimum of 1 to 3 years of administrative, client-facing, or public service experience.
• Knowledge of WIOA and related workforce legislation and programs.
Physical Requirements:
• Frequently required to stand, walk and sit.
• Frequent use of a computer keyboard and screen.
• Occasionally required to lift/push/carry items up to 25 pounds.
Responsibilities:
• Maintain up-to-date knowledge of each assigned contract’s scope and milestones.
• Serve as the day-to-day contact for subcontractor inquiries and routine needs.
• Assist in organizing monthly performance meetings.
• Compile and report contract performance data to internal stakeholders.
• Support internal departments with contract-related questions or updates.
• Escalate unresolved issues to senior team members as needed.
• Perform all related duties and responsibilities as assigned.
Required Skills:
• Strong attention to detail and communication skills.
• Basic understanding of contract and program management principles.
• Ability to learn and work in a fast-paced environment.
• Proficient with Microsoft Office Suite.
• Commitment to equity, inclusion, and economic mobility for underserved communities.
Education and Experience:
• Bachelor's degree in Marketing, Business Administration, or a related field; OR relevant career experience may substituted.
• Minimum of 1 to 3 years of administrative, client-facing, or public service experience.
• Knowledge of WIOA and related workforce legislation and programs.
Physical Requirements:
• Frequently required to stand, walk and sit.
• Frequent use of a computer keyboard and screen.
• Occasionally required to lift/push/carry items up to 25 pounds.
💡 Quick Summary
Seeking a career-building opportunity? The Program Relationship Manager position is now open for candidates interested in the Operations Executive Jobs sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
