Project Specialist (Digital Strategy & Transformation Office)
Job details
Job description, work day and responsibilities
What the role is:
At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.
We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.
Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.
Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.
At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.
Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.
What you will be working on:
As a member of the Digital Strategy and Transformation Office within the Retirement Withdrawals Department (RWD), you will drive the development and implementation of cross-cutting digital strategies and products across retirement schemes. Working in a dynamic environment, you will lead initiatives aimed to enhance member journeys and ensure aligned, comprehensive delivery across key retirement milestones, driving greater engagement effectiveness.
In this role, you will:
• Drive the conceptualisation and implementation of cross-cutting digital products and policy-driven process changes across retirement schemes, ensuring seamless integration of retirement services.
• Collaborate with internal stakeholders to enhance member journeys across key retirement milestones, translating user needs into innovative digital solutions that ensure aligned, comprehensive service delivery.
• Drive change management and communications strategies for RWD's initiatives, while coordinating cross-cutting red teaming efforts to strengthen digital solutions.
• Represent the group or department in Board-wide committees.
What we are looking for:
We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.
• Prior experience in digital product management or in a similar role, with demonstrated experience in enhancing user experiences through innovative digital solutions.
• Experience in change management and familiarity with Design Thinking, Behavioural Insights or User Experience Design methodologies will be advantageous.
• Strong analytical and problem-solving skills, with ability to leverage data insights to drive product strategies and translate complex requirements into practical solutions.
• Good written and verbal communication skills to effectively collaborate with stakeholders.
• Thrives in a dynamic environment with a positive approach to challenges.
• Self-motivated and ready to innovate in a dynamic environment.
The seniority of appointment and actual corporate job title will commensurate with individual work experiences.
Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.
What you can expect
Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:
• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.
About Central Provident Fund Board
Central Provident Fund (CPF) Board is the cornerstone of Singapore's social security system, committed to serving and empowering over 4 million members in securing their retirement, healthcare, and housing needs. As an employer, we believe in developing our people to do their life’s best work through the 3Ps: Purposeful Work, Professional Growth, People & Culture.
Purposeful Work – Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that our work we make a difference.
Professional Growth – At CPF Board, you will have the opportunity to learn on the job, acquire new skills, and broaden your knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.
People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. Our people are our greatest asset, and we champion a culture of respect, diversity, and inclusivity, where every voice is heard and contributions are recognised and celebrated.
We are a recipient of the Enabling Mark (Gold) by SG Enable, we welcome candidates with disabilities and are committed to providing an inclusive and supportive work environment.
Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore. To learn more about CPF Board, visit our website at www.cpf.gov.sg.
Company address
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Offer ID: #1262578,
Published: 6 hours ago,
Company registered: 1 month ago
