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Quality Analyst | bpo industry| Bhopal

Place of work Bhopal
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

Call Center Quality Analyst Job Responsibilities and Duties: call on 8+23646742 or wassup your resume • Participate in the development of call monitoring style and industry best practices • Monitor calls and report data and trends to the facility management team • Gather and track individuals and team progress using a quality tracking data management system • Review customer care email replies • Participate in client and consumer listening initiatives to discover consumer requirements and expectations • Deliver actionable services to multiple internal support groups as required • Manage and organize call sessions for call center employees • Provide feedback to the team leader and supervisors in the call center. Job Type: Full-time Salary: ₹10,216.60 - ₹35,21+.23 per month Schedule: • Flexible shift • Rotational shift Supplemental pay types: • Joining bonus • Performance bonus • Shift allowance • Yearly bonus Speak with the employer ++1 75052+4311

Company address

India
Madhya Pradesh
Bhopal Show on map Get directions
Company Name: callcenterjob.co.in
You will be redirected to another website to apply.
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Offer ID: #637770, Published: 2 weeks ago, Company registered: 2 years ago

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