Job Description
About the Role
The Regional Sales Manager is responsible for leading, coaching, and developing a high‑performing sales team within a defined geographic territory. This role drives regional sales performance by executing strategic initiatives, monitoring operational metrics, and strengthening dealer and customer relationships. The Regional Sales Manager plays a key role in achieving organizational growth objectives while promoting a strong sales culture and delivering exceptional customer experiences.
Key Responsibilities Sales Leadership & Strategy
Lead and coach Territory Account Managers to achieve regional sales and operational targets
Develop and execute regional sales strategies aligned with corporate objectives
Contribute regional insights to strategic planning, reviews, and forecasting
Prepare and implement action plans to improve productivity, quality, and customer service
Identify trends, system improvements, and opportunities for growth and change
Performance Management & Coaching
Monitor regional performance metrics and report results proactively
Review Territory Account Manager performance; recognize achievements and address performance gaps
Hire, train, onboard, and support new Territory Account Managers
Foster team engagement and reinforce company culture
Customer & Dealer Relationships
Build and maintain strong relationships with key dealer partners and customers
Support negotiations and closing of large dealer agreements
Identify new customer, product, and market opportunities
Monitor competitor activity and consumer trends
Operational Oversight & Compliance
Ensure accurate and timely CRM documentation and reporting
Provide professional customer service support to Policy Holders, Dealers, and internal stakeholders
Escalate complex inquiries appropriately
Maintain strict confidentiality of all customer, dealer, and company information
Represent Global Warranty professionally in all written and verbal communications
Professional Standards
Adhere to corporate policies, including dress code and workspace standards
Perform other duties as assigned
Core Competencies
Proven sales leadership and coaching capability
Strong analytical and data‑driven decision‑making skills
Excellent communication skills (verbal and written)
Strong negotiation and closing skills
Solid understanding of the automotive industry and sales cycle
High integrity, accountability, and customer‑service orientation
Vacancy Status: This posting represents an existing vacancy
Artificial Intelligence (AI): Global Warranty does not use artificial intelligence to screen, assess, or select applicants for this role
Pay: $130,000.00-$150,000.00 per year
Benefits:
Casual dress
Company events
Dental care
Employee assistance program
Extended health care
Flexible schedule
On-site parking
Paid time off
Wellness program
Work Location: Hybrid remote in Ontario
The Regional Sales Manager is responsible for leading, coaching, and developing a high‑performing sales team within a defined geographic territory. This role drives regional sales performance by executing strategic initiatives, monitoring operational metrics, and strengthening dealer and customer relationships. The Regional Sales Manager plays a key role in achieving organizational growth objectives while promoting a strong sales culture and delivering exceptional customer experiences.
Key Responsibilities Sales Leadership & Strategy
Lead and coach Territory Account Managers to achieve regional sales and operational targets
Develop and execute regional sales strategies aligned with corporate objectives
Contribute regional insights to strategic planning, reviews, and forecasting
Prepare and implement action plans to improve productivity, quality, and customer service
Identify trends, system improvements, and opportunities for growth and change
Performance Management & Coaching
Monitor regional performance metrics and report results proactively
Review Territory Account Manager performance; recognize achievements and address performance gaps
Hire, train, onboard, and support new Territory Account Managers
Foster team engagement and reinforce company culture
Customer & Dealer Relationships
Build and maintain strong relationships with key dealer partners and customers
Support negotiations and closing of large dealer agreements
Identify new customer, product, and market opportunities
Monitor competitor activity and consumer trends
Operational Oversight & Compliance
Ensure accurate and timely CRM documentation and reporting
Provide professional customer service support to Policy Holders, Dealers, and internal stakeholders
Escalate complex inquiries appropriately
Maintain strict confidentiality of all customer, dealer, and company information
Represent Global Warranty professionally in all written and verbal communications
Professional Standards
Adhere to corporate policies, including dress code and workspace standards
Perform other duties as assigned
Core Competencies
Proven sales leadership and coaching capability
Strong analytical and data‑driven decision‑making skills
Excellent communication skills (verbal and written)
Strong negotiation and closing skills
Solid understanding of the automotive industry and sales cycle
High integrity, accountability, and customer‑service orientation
Vacancy Status: This posting represents an existing vacancy
Artificial Intelligence (AI): Global Warranty does not use artificial intelligence to screen, assess, or select applicants for this role
Pay: $130,000.00-$150,000.00 per year
Benefits:
Casual dress
Company events
Dental care
Employee assistance program
Extended health care
Flexible schedule
On-site parking
Paid time off
Wellness program
Work Location: Hybrid remote in Ontario
💡 Quick Summary
Seeking a career-building opportunity? The Regional Sales Manager - Ontario Region position is now open for candidates interested in the Customer Care sector. This role in Nepean offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.