Job Description
About Neko Health
Neko Health is a Swedish healthcare technology company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Neko's vision is to shift healthcare from reactive treatment toward preventative health and early detection. This requires completely reimagining the patient's experience and incorporating the latest advances in sensors and AI. Neko Health has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is convenient and affordable for the public. The company is based in Stockholm, offering the Neko Body Scan experience at locations in Stockholm, London and Manchester, with over 500 employees.
About the role
The Regulatory Compliance and Patient Safety Manager serves as Neko’s subject matter expert on UK healthcare regulatory requirements and how they apply to our clinics in the UK. You will ensure that all clinics maintain continuous compliance, supporting and directing local leadership teams to meet and exceed statutory expectations. You will coordinate regulatory preparedness, run internal compliance audits, and act as a bridge between clinical, operational, facilities, and people teams when corrective actions are needed.
You will additionally act as a key patient safety partner, ensuring effective oversight of incidents, robust risk management, and structured organisational learning. In this role you will be supported by the clinic management teams who are responsible for the triage, analysis and response to individual incidents, and the education team who are responsible for disseminating learning across Neko’s clinics in the UK.
Finally, you will have the chance to shape regulatory and patient safety excellence as we scale. You will help build our capability to comply with the requirements of other UK regulatory bodies as we expand into new regions. Training and support will be provided where specialised local regulatory knowledge is needed.
If you have strong experience in CQC compliance and/or patient safety and risk management, we’d love to connect with you. You don’t need both backgrounds - Just deep expertise in one, with the ability to grow into the other.
Responsibilities | Regulatory Compliance & Governance
Ensure all UK clinics meet relevant regulatory and legislative requirements.
Maintain and update our regulatory compliance framework.
Track regulatory changes and update policies, processes, and teams accordingly.
Support inspection readiness, documentation, submissions, and post‑inspection actions.
Run a rolling internal audit programme and provide assurance and coaching to Registered Managers.
Responsibilities | Risk, Incidents & Patient Safety
Monitor the incident reporting system and ensure timely follow‑up and closure.
Identify trends and themes across incidents, complaints, and audits.
Maintain the organisational risk register and ensure scoring, mitigations, and emerging risks are accurate.
Present key safety insights at governance forums.
Share validated learning with the Education Team for wider organisational training.
Skills and experience | Required
Strong knowledge of CQC regulations and inspection processes and/or patient safety processes and risk management.
Experience designing and delivering internal audits.
Ability to translate regulatory requirements into practical operational actions.
Excellent communication and influencing skills.
Highly organised, analytical, and confident managing multiple workstreams.
Skills and experience | Desirable
Experience with HIS, HIW, or RQIA frameworks.
Experience in multi‑site healthcare environments.
What we offer
We offer a dynamic work environment with a high degree of autonomy that fosters growth and development. If you are passionate about building a better healthcare system for everyone and you thrive in a fast-paced environment, we would love to hear from you!
Please note: we perform background and reference checks as part of our interview process.
Neko Health is a Swedish healthcare technology company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Neko's vision is to shift healthcare from reactive treatment toward preventative health and early detection. This requires completely reimagining the patient's experience and incorporating the latest advances in sensors and AI. Neko Health has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is convenient and affordable for the public. The company is based in Stockholm, offering the Neko Body Scan experience at locations in Stockholm, London and Manchester, with over 500 employees.
About the role
The Regulatory Compliance and Patient Safety Manager serves as Neko’s subject matter expert on UK healthcare regulatory requirements and how they apply to our clinics in the UK. You will ensure that all clinics maintain continuous compliance, supporting and directing local leadership teams to meet and exceed statutory expectations. You will coordinate regulatory preparedness, run internal compliance audits, and act as a bridge between clinical, operational, facilities, and people teams when corrective actions are needed.
You will additionally act as a key patient safety partner, ensuring effective oversight of incidents, robust risk management, and structured organisational learning. In this role you will be supported by the clinic management teams who are responsible for the triage, analysis and response to individual incidents, and the education team who are responsible for disseminating learning across Neko’s clinics in the UK.
Finally, you will have the chance to shape regulatory and patient safety excellence as we scale. You will help build our capability to comply with the requirements of other UK regulatory bodies as we expand into new regions. Training and support will be provided where specialised local regulatory knowledge is needed.
If you have strong experience in CQC compliance and/or patient safety and risk management, we’d love to connect with you. You don’t need both backgrounds - Just deep expertise in one, with the ability to grow into the other.
Responsibilities | Regulatory Compliance & Governance
Ensure all UK clinics meet relevant regulatory and legislative requirements.
Maintain and update our regulatory compliance framework.
Track regulatory changes and update policies, processes, and teams accordingly.
Support inspection readiness, documentation, submissions, and post‑inspection actions.
Run a rolling internal audit programme and provide assurance and coaching to Registered Managers.
Responsibilities | Risk, Incidents & Patient Safety
Monitor the incident reporting system and ensure timely follow‑up and closure.
Identify trends and themes across incidents, complaints, and audits.
Maintain the organisational risk register and ensure scoring, mitigations, and emerging risks are accurate.
Present key safety insights at governance forums.
Share validated learning with the Education Team for wider organisational training.
Skills and experience | Required
Strong knowledge of CQC regulations and inspection processes and/or patient safety processes and risk management.
Experience designing and delivering internal audits.
Ability to translate regulatory requirements into practical operational actions.
Excellent communication and influencing skills.
Highly organised, analytical, and confident managing multiple workstreams.
Skills and experience | Desirable
Experience with HIS, HIW, or RQIA frameworks.
Experience in multi‑site healthcare environments.
What we offer
We offer a dynamic work environment with a high degree of autonomy that fosters growth and development. If you are passionate about building a better healthcare system for everyone and you thrive in a fast-paced environment, we would love to hear from you!
Please note: we perform background and reference checks as part of our interview process.
💡 Quick Summary
Seeking a career-building opportunity? The Regulatory Compliance & Patient Safety Manager position is now open for candidates interested in the Legal Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.
