Database and Reports Developer

Location: Dearborn, Mi- hybrid possible remote for superb candidate

NO H1B CPT

RATE: $58/hr on W2 ONLY

Job Description:

· The Contact Center Unified Intelligence Center (CUIC) team is responsible for supporting contact centers globally.

· We are looking for a Database and Reports Developer to join the experienced, highly skilled, 3-person US-based team supporting the Cisco Unified Intelligence Center for the global enterprise contact center.

· We focus on implementing the next generation of Contact Center Voice solutions that will deliver enhanced value to our customers, dealers, and business partners, and provide superior customer experience.

· Our team is a Product Driven Organization (PDO) utilizing Agile processes to deliver value, meet goals and objectives.

· We are looking for a talented and experienced Database and Reporting Developer for the CUIC Team.

· The CUIC team supports the Contact Center’s reporting and intelligence processes through the Cisco Unified Intelligence Center and Google Cloud Platform.

· The Database and Reports Developer is responsible for providing solution options for business requests, supporting the existing Contact Center platform and dependent components, and assisting Contact Center’s business processes.

Skills Required:

· 5 Years working in-depth with the Cisco Unified Intelligence Center (CUIC) tool;

· Must have experience as a Microsoft SQL/TSQL developer

· Must have strong experience in Database design and report development

· Must understand complex SQL queries for relational databases

· Must have the ability to develop ad hoc queries to isolate problems