Job Description
Benefits
Pulled from the full job description
Employee discount
Flexible schedule
Annual leave
Company pension
Flexitime
Season ticket loan
Full job description
Details
Reference number
410820
Salary
£25,280 - £26,620
A Civil Service Pension with an employer contribution of 28.+7%
GBP
Job grade
Administrative Officer
Contract type
Fixed term
Loan
Length of employment
Up to 12 months
Business area
HMT - Corporate Centre Group
Type of role
Administration / Corporate Support
Human Resources
Operational Delivery
Working pattern
Flexible working, Full-time, Part-time
Number of jobs available
1
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
This post is based in Norwich (Rosebery Court) and cannot be worked from any other HM Treasury location.
About the job
Job summary
If you’re interested in making a difference to people’s lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth.
Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more.
We are part of the Darlington Economic Campus, a pioneering new cross-government hub which brings people together to play an active role in the most important issues of the day whilst working closer to the communities we serve. The campus provides the opportunity for people from all over the UK to help shape the future of the country, and our flexible working practices ensure you can collaborate effectively with our partners. It’s central government, made more accessible to you!
Job description
About the Group - Corporate Centre
The Corporate Centre Group delivers a wide range of corporate services to enable people at HM Treasury and many of the other organisations who form part of the Treasury Group (including the Government Internal Audit Agency and the Debt Management Office) to operate effectively and efficiently. We are a diverse group, both in terms of our professions and in our ways of working. Our colleagues are based across 3 sites in London, Darlington and Norwich.
The Corporate Centre Group consists of a range of teams and is led by two directors (one of Finance and one of Operations);
Correspondence and Information Rights
Finance & Commercial
People & Capability
Treasury Business Solutions
Exchequer Funds & Accounts team
About the Team
The role sits within the Recruitment Team, who deliver an efficient and customer focused recruitment service to the Treasury and our wider customers. They provide expert support and guidance across all stages of the recruitment campaign, from initial recruitment briefing to managing job offers and contracts to successful applicants, playing a vital role in ensuring that the Treasury has the staff it needs to fulfil its aims. The team ensures that all recruitment is compliant with the Civil Service Recruitment Principles and HM Treasury recruitment policy by being fair, open and based on merit.
The team have an excellent reputation for their outstanding levels of service, supporting each other through regular contact and knowledge sharing and are actively encouraged to gain broad experience to develop their skills.
About the Job
The role will be primarily focused on supporting the day-to-day running of the recruitment service, acting as a first point of contact for queries, processing new and in-flight campaigns and providing advice to the business around best practice and policy. In doing so, the role will take responsibility for;
Managing and resolving queries from external candidates, applicants and hiring managers, escalating complex queries when needed
Drafting contracts of employment using templates for HM Treasury Group and distributing in a timely manner
Conducting eligibility-based sifting for HM Treasury Group campaigns
Providing advice regarding recruitment best practice and policy, relying on written policies and guides
Arranging sift paperwork and offers for recruitment campaigns, engaging with colleagues within the business to coordinate.
Maintaining accurate data across the recruitment service for reporting, both within the online recruitment system and SharePoint system
Building effective working relationships with colleagues, both within the team and wider department
Supporting early talent programmes, including administrative work related to placing new and rotating graduate and apprentice staff into roles and supporting the running of large-scale recruitment campaigns
Raising purchase orders for the payment of invoices in the branch and supporting with other administrative work as required such as scheduling meetings and booking rooms.
This role is available on a fixed term appointment basis for up to 12 months.
If you would like to speak to the hiring manager informally prior to the closing date for applications to find out more about the job, please contact [email protected].
Person specification
We are looking for the below skills, experience and behaviours and we will ask you to demonstrate these in your application form. Please review the Candidate FAQ document that is attached to the advert for guidance on how to complete your application form.
Delivering at Pace: Ability to efficiently manage and prioritise your own workload in a fast-paced environment, meeting strict deadlines
Managing a Quality Service: Ability to understand customer needs and provide quality customer service
Working Together: Capable working as part of a team, supporting others to deliver against team objectives
The lead criterion is: Delivering at Pace.
If we receive large volumes of applications, we will conduct an initial sift on the lead criterion only.
Candidate Guidance Support Session
We will be running an overview of Success Profiles and the STAR approach including top tips for the application and interview process and an opportunity to ask general questions around our recruitment practices. Please note that this session is not role specific, so we will be unable to answer specific questions about roles we are advertising. If you would like to join us, please use the link below to join the call at the right time.
Thursday 1+th June at 12:30 to 13:15: Click here to join the meeting.
Monday 30th June at 12:30 to 13:15: Click here to join the meeting.
Behaviours
We'll assess you against these behaviours during the selection process:
Delivering at Pace
Managing a Quality Service
Working Together
Benefits
Alongside your salary of £25,280, HM Treasury contributes £7,323 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
25 days’ annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant)
Flexible working patterns (part-time, job-share, condensed hours)
Generous parental and adoption leave package.
A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 28%
Onsite restaurant and coffee bar. The London office also offers a gym, showers and prayer room
Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving
Access to a retail discounts and cashback site
A Rental Deposit Advance Scheme to help meet the total costs of deposits for privately rented homes
A range of active staff networks, based around interests and diversity
Flexible Working Arrangements
HM Treasury views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they can enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including; part-time, compressed hours and job sharing. Additionally, we operate flexitime systems, allowing employees the flexibility to adjust their working patterns throughout the week which is subject to operational needs and line management approval.
At HM Treasury we have an incredibly broad remit; our work touches every citizen of the country. So, it’s important our employees come from the widest possible range of backgrounds, bringing us the widest possible range of perspectives and ways of thinking. We are committed to ensuring that all staff can realise their potential and achieve a healthy work-life balance.
HM Treasury operates an office based working approach across all Treasury sites - Darlington, London, and Norwich, and along with the rest of the Civil Service, has an expectation of a minimum of 60% attendance in the office, along with working remotely. This blended working approach allows you to work collaboratively, meet stakeholders face to face, support others and promotes a healthy work life balance (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. All our offices have been recently modernised and designed to collaborate and connect with colleagues as well as desk and quiet space to allow a range of ways to work.
The office working expectation is linked to the location of the role. If you apply to a post in a single location, then you will not be able to meet this expectation at any of our other sites or move your role to another location.
Things you need to know
Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.
Recruitment Timeline
Closing date: 30th June 2026
Shortlisting: w/c 30th June 2026
Interviews: w/c 14th July and w/c 21st July
This timeline is indicative and may be subject to change. We will inform you if there is a substantial change to the recruitment timeline.
If your contact details change at any time during the selection process, please ensure you update your Civil Service Jobs Profile.
Please note that only applications submitted through Civil Service Jobs will be accepted.
Reserve Lists
You will be placed on a reserve list if your application is successful, but we cannot offer you a post immediately. Where more than one location has been advertised, candidates will be approached for roles in merit order according to the first preferred location stated on your application form.
Please note that a place on the reserve list does not guarantee an offer. We would still encourage you to apply for other HM Treasury opportunities that you are interested in. If you are offered a role in your first preferred location and you decline the offer or you are unable to take up the post within a reasonable timeframe, you will be removed from the reserve list, other than in exceptional circumstances.
Those on the reserve list may also be approached for similar roles at a lower grade. If you are offered a role at a lower grade and choose to decline, you can remain on the reserve list.
Eligibility Statement
A candidate is not eligible to apply for a role in the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Checks will be performed as part of pre-employment checks in line with this. Please refer to the Candidate FAQ document attached to the advert for more information.
Everyone working with government assets must complete Baseline Personnel Security Standard (BPSS) checks. Additionally, individuals appointed to the Treasury group will be subject to National Security Vetting. The level of security vetting required for this role is Security Check (SC).
To allow for meaningful checks to be carried out, applicants will need to have lived in the UK for at least 3 out of the past 5 years. In exceptional circumstances, for example if you have been working abroad on a government posting, a lack of residency would not be a bar to security clearance however the Department will need to consider eligibility on a case-by-case basis once the advert closing date has passed.
Please read the Vetting Charter for information on what to expect during the vetting process and what will be expected from you. Many areas of your life may be explored during your vetting journey, and it is important that every individual, regardless of their background and experiences, should feel comfortable going through this personal process, whilst having confidence that it is fair, proportionate, and inclusive.
These short videos address common concerns and preconceptions which applicants may have about national security vetting. If you have questions relating to security clearances, please contact [email protected]
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .
See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Molly Seal
Email : [email protected]
Recruitment team
Email : [email protected]
Further information
Complaints Process: Our recruitment process is underpinned by the principle of appointment based on fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact HMT by email at: [email protected]. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.
&
Pulled from the full job description
Employee discount
Flexible schedule
Annual leave
Company pension
Flexitime
Season ticket loan
Full job description
Details
Reference number
410820
Salary
£25,280 - £26,620
A Civil Service Pension with an employer contribution of 28.+7%
GBP
Job grade
Administrative Officer
Contract type
Fixed term
Loan
Length of employment
Up to 12 months
Business area
HMT - Corporate Centre Group
Type of role
Administration / Corporate Support
Human Resources
Operational Delivery
Working pattern
Flexible working, Full-time, Part-time
Number of jobs available
1
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
This post is based in Norwich (Rosebery Court) and cannot be worked from any other HM Treasury location.
About the job
Job summary
If you’re interested in making a difference to people’s lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth.
Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more.
We are part of the Darlington Economic Campus, a pioneering new cross-government hub which brings people together to play an active role in the most important issues of the day whilst working closer to the communities we serve. The campus provides the opportunity for people from all over the UK to help shape the future of the country, and our flexible working practices ensure you can collaborate effectively with our partners. It’s central government, made more accessible to you!
Job description
About the Group - Corporate Centre
The Corporate Centre Group delivers a wide range of corporate services to enable people at HM Treasury and many of the other organisations who form part of the Treasury Group (including the Government Internal Audit Agency and the Debt Management Office) to operate effectively and efficiently. We are a diverse group, both in terms of our professions and in our ways of working. Our colleagues are based across 3 sites in London, Darlington and Norwich.
The Corporate Centre Group consists of a range of teams and is led by two directors (one of Finance and one of Operations);
Correspondence and Information Rights
Finance & Commercial
People & Capability
Treasury Business Solutions
Exchequer Funds & Accounts team
About the Team
The role sits within the Recruitment Team, who deliver an efficient and customer focused recruitment service to the Treasury and our wider customers. They provide expert support and guidance across all stages of the recruitment campaign, from initial recruitment briefing to managing job offers and contracts to successful applicants, playing a vital role in ensuring that the Treasury has the staff it needs to fulfil its aims. The team ensures that all recruitment is compliant with the Civil Service Recruitment Principles and HM Treasury recruitment policy by being fair, open and based on merit.
The team have an excellent reputation for their outstanding levels of service, supporting each other through regular contact and knowledge sharing and are actively encouraged to gain broad experience to develop their skills.
About the Job
The role will be primarily focused on supporting the day-to-day running of the recruitment service, acting as a first point of contact for queries, processing new and in-flight campaigns and providing advice to the business around best practice and policy. In doing so, the role will take responsibility for;
Managing and resolving queries from external candidates, applicants and hiring managers, escalating complex queries when needed
Drafting contracts of employment using templates for HM Treasury Group and distributing in a timely manner
Conducting eligibility-based sifting for HM Treasury Group campaigns
Providing advice regarding recruitment best practice and policy, relying on written policies and guides
Arranging sift paperwork and offers for recruitment campaigns, engaging with colleagues within the business to coordinate.
Maintaining accurate data across the recruitment service for reporting, both within the online recruitment system and SharePoint system
Building effective working relationships with colleagues, both within the team and wider department
Supporting early talent programmes, including administrative work related to placing new and rotating graduate and apprentice staff into roles and supporting the running of large-scale recruitment campaigns
Raising purchase orders for the payment of invoices in the branch and supporting with other administrative work as required such as scheduling meetings and booking rooms.
This role is available on a fixed term appointment basis for up to 12 months.
If you would like to speak to the hiring manager informally prior to the closing date for applications to find out more about the job, please contact [email protected].
Person specification
We are looking for the below skills, experience and behaviours and we will ask you to demonstrate these in your application form. Please review the Candidate FAQ document that is attached to the advert for guidance on how to complete your application form.
Delivering at Pace: Ability to efficiently manage and prioritise your own workload in a fast-paced environment, meeting strict deadlines
Managing a Quality Service: Ability to understand customer needs and provide quality customer service
Working Together: Capable working as part of a team, supporting others to deliver against team objectives
The lead criterion is: Delivering at Pace.
If we receive large volumes of applications, we will conduct an initial sift on the lead criterion only.
Candidate Guidance Support Session
We will be running an overview of Success Profiles and the STAR approach including top tips for the application and interview process and an opportunity to ask general questions around our recruitment practices. Please note that this session is not role specific, so we will be unable to answer specific questions about roles we are advertising. If you would like to join us, please use the link below to join the call at the right time.
Thursday 1+th June at 12:30 to 13:15: Click here to join the meeting.
Monday 30th June at 12:30 to 13:15: Click here to join the meeting.
Behaviours
We'll assess you against these behaviours during the selection process:
Delivering at Pace
Managing a Quality Service
Working Together
Benefits
Alongside your salary of £25,280, HM Treasury contributes £7,323 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
25 days’ annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant)
Flexible working patterns (part-time, job-share, condensed hours)
Generous parental and adoption leave package.
A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 28%
Onsite restaurant and coffee bar. The London office also offers a gym, showers and prayer room
Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving
Access to a retail discounts and cashback site
A Rental Deposit Advance Scheme to help meet the total costs of deposits for privately rented homes
A range of active staff networks, based around interests and diversity
Flexible Working Arrangements
HM Treasury views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they can enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including; part-time, compressed hours and job sharing. Additionally, we operate flexitime systems, allowing employees the flexibility to adjust their working patterns throughout the week which is subject to operational needs and line management approval.
At HM Treasury we have an incredibly broad remit; our work touches every citizen of the country. So, it’s important our employees come from the widest possible range of backgrounds, bringing us the widest possible range of perspectives and ways of thinking. We are committed to ensuring that all staff can realise their potential and achieve a healthy work-life balance.
HM Treasury operates an office based working approach across all Treasury sites - Darlington, London, and Norwich, and along with the rest of the Civil Service, has an expectation of a minimum of 60% attendance in the office, along with working remotely. This blended working approach allows you to work collaboratively, meet stakeholders face to face, support others and promotes a healthy work life balance (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. All our offices have been recently modernised and designed to collaborate and connect with colleagues as well as desk and quiet space to allow a range of ways to work.
The office working expectation is linked to the location of the role. If you apply to a post in a single location, then you will not be able to meet this expectation at any of our other sites or move your role to another location.
Things you need to know
Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.
Recruitment Timeline
Closing date: 30th June 2026
Shortlisting: w/c 30th June 2026
Interviews: w/c 14th July and w/c 21st July
This timeline is indicative and may be subject to change. We will inform you if there is a substantial change to the recruitment timeline.
If your contact details change at any time during the selection process, please ensure you update your Civil Service Jobs Profile.
Please note that only applications submitted through Civil Service Jobs will be accepted.
Reserve Lists
You will be placed on a reserve list if your application is successful, but we cannot offer you a post immediately. Where more than one location has been advertised, candidates will be approached for roles in merit order according to the first preferred location stated on your application form.
Please note that a place on the reserve list does not guarantee an offer. We would still encourage you to apply for other HM Treasury opportunities that you are interested in. If you are offered a role in your first preferred location and you decline the offer or you are unable to take up the post within a reasonable timeframe, you will be removed from the reserve list, other than in exceptional circumstances.
Those on the reserve list may also be approached for similar roles at a lower grade. If you are offered a role at a lower grade and choose to decline, you can remain on the reserve list.
Eligibility Statement
A candidate is not eligible to apply for a role in the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Checks will be performed as part of pre-employment checks in line with this. Please refer to the Candidate FAQ document attached to the advert for more information.
Everyone working with government assets must complete Baseline Personnel Security Standard (BPSS) checks. Additionally, individuals appointed to the Treasury group will be subject to National Security Vetting. The level of security vetting required for this role is Security Check (SC).
To allow for meaningful checks to be carried out, applicants will need to have lived in the UK for at least 3 out of the past 5 years. In exceptional circumstances, for example if you have been working abroad on a government posting, a lack of residency would not be a bar to security clearance however the Department will need to consider eligibility on a case-by-case basis once the advert closing date has passed.
Please read the Vetting Charter for information on what to expect during the vetting process and what will be expected from you. Many areas of your life may be explored during your vetting journey, and it is important that every individual, regardless of their background and experiences, should feel comfortable going through this personal process, whilst having confidence that it is fair, proportionate, and inclusive.
These short videos address common concerns and preconceptions which applicants may have about national security vetting. If you have questions relating to security clearances, please contact [email protected]
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .
See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Molly Seal
Email : [email protected]
Recruitment team
Email : [email protected]
Further information
Complaints Process: Our recruitment process is underpinned by the principle of appointment based on fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact HMT by email at: [email protected]. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.
&
💡 Quick Summary
Seeking a career-building opportunity? The Resourcing Administrator position is now open for candidates interested in the Government Job Alert sector. This role in Norwich offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
