Job Description
Employer Industry: Digital Business Services
Why Consider This Job Opportunity
• Competitive wages with opportunities for career advancement
• Full benefits package including Medical, Dental, Vision, and 401k
• Paid training to help you succeed in your role
• Flexible work-from-home opportunity using your own device
• Employee wellness and engagement programs to support a healthy work-life balance
• Dynamic work environment with diverse interactions and challenges
What To Expect (Job Responsibilities)
• Connect with customers via phone, email, chat, and social media to address inquiries
• Calmly resolve and de-escalate customer issues as needed
• Escalate complex interactions when appropriate
• Track and document all call-related information for auditing and reporting
• Provide feedback on call issues and upsell products or services when required
What Is Required (Qualifications)
• Minimum of 6 months of customer service experience preferred
• Must be over 18 years of age
• High School Graduate or GED
• Ability to type at least 25 words per minute
• Proficient in navigating Windows operating systems and desktop computer systems
How To Stand Out (Preferred Qualifications)
• Previous experience in a remote work environment
• Strong logical problem-solving skills
• Exceptional oral and written communication abilities
• Organizational and prioritization skills
#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
• Competitive wages with opportunities for career advancement
• Full benefits package including Medical, Dental, Vision, and 401k
• Paid training to help you succeed in your role
• Flexible work-from-home opportunity using your own device
• Employee wellness and engagement programs to support a healthy work-life balance
• Dynamic work environment with diverse interactions and challenges
What To Expect (Job Responsibilities)
• Connect with customers via phone, email, chat, and social media to address inquiries
• Calmly resolve and de-escalate customer issues as needed
• Escalate complex interactions when appropriate
• Track and document all call-related information for auditing and reporting
• Provide feedback on call issues and upsell products or services when required
What Is Required (Qualifications)
• Minimum of 6 months of customer service experience preferred
• Must be over 18 years of age
• High School Graduate or GED
• Ability to type at least 25 words per minute
• Proficient in navigating Windows operating systems and desktop computer systems
How To Stand Out (Preferred Qualifications)
• Previous experience in a remote work environment
• Strong logical problem-solving skills
• Exceptional oral and written communication abilities
• Organizational and prioritization skills
#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
💡 Quick Summary
Seeking a career-building opportunity? The Retail Customer Service Expert | Remote| BYOD position is now open for candidates interested in the Work from home Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
