Job Description
ThinKom Solutions, Inc.
Director of Software Engineering
ThinKom Solutions, Inc. • Hawthorne, CA, United States • via LinkedIn
20 hours ago
Full–time
Apply on LinkedIn
Apply directly on ZipRecruiter
Apply on Energy Jobline
Apply on Teal
Apply on SimplyHired
Apply on Ladders
Apply on Lensa
Apply on IT JobServe
Job highlights
Identified by Google from the original job post
Qualifications
BS or MS in CS/CE/EE or equivalent industry experience
10+ years of professional software development experience, with at least 2 years in a technical leadership or management role
Extensive experience with embedded software coding, algorithm development, and definition of SW requirements
15 more items(s)
Benefits
Salary Range - $170,000 - $220,000
ThinKom offers generous benefits including: Medical, Dental, Vision, Disability, Life, 401k Matching (4%), PTO, paid Holidays and Bonus Plan
Responsibilities
The Director of Software Engineering is a key leadership role responsible for the overall technical direction, strategic planning, and execution of the company's software development initiatives
Supported by technical leads and project managers, this leader will drive software design, project execution, shape product strategy, and manage team growth, ensuring our software products and the engineering organization continue to scale effectively while delivering mature, high-quality, and maintainable systems
Provide inspirational leadership and mentorship to the SW Development, SW Quality Assurance, and SW DevOps teams
20 more items(s)
Job description
Job Summary
The Director of Software Engineering is a key leadership role responsible for the overall technical direction, strategic planning, and execution of the company's software development initiatives. Supported by technical leads and project managers, this leader will drive software design, project execution, shape product strategy, and manage team growth, ensuring our software products an...
Report this listing
MANUFACTURO
SaaS Support Engineer
MANUFACTURO • Brea, CA, United States • via LinkedIn
13 hours ago
Full–time
Apply on LinkedIn
Apply on Jobrapido
Apply on Learn4Good
Apply on Jobilize
Apply directly on Trabajo.org
Job highlights
Identified by Google from the original job post
Qualifications
Autonomous and Hypersonic Aircraft
This is an ideal opportunity for a motivated problem-solver with strong technical acumen and a passion for customer success
Customer Success Focus: Passion for delivering exceptional service and building positive relationships
10 more items(s)
Responsibilities
We are seeking a SaaS Support Engineer to provide exceptional technical support for our advanced manufacturing platform
In this role, you will be the first line of defense in ensuring our customers' success by diagnosing and resolving technical issues, supporting production environments, and collaborating with internal product teams to deliver solutions
Customer Solution Management: Configure, implement, and manage customer solutions on the Manufacturo platform, ensuring seamless integration and performance
7 more items(s)
Job description
About the Company
At Manufacturo, we are building the future of advanced manufacturing. Our next-generation SaaS platform powers operations for some of the most innovative industries, including:
• Aerospace and Commercial Space
• Autonomous and Hypersonic Aircraft
• Satellite Technology
• Clean Energy Solutions
• Hypercars
Our team includes software experts and former leaders from SpaceX and other leading technology companies. Joining us means working with a world-class team and cutting-edge tools to revolutionize manufacturing operations globally.
Position Overview
We are seeking a SaaS Support Engineer to provide exceptional technical support for our advanced manufacturing platform. In this role, you will be the first line of defense in ensuring our customers' success by diagnosing and resolving technical issues, supporting production environments, and collaborating with internal product teams to deliver solutions. This is an ideal opportunity for a motivated problem-solver with strong technical acumen and a passion for customer success.
Key Responsibilities
• Customer Solution Management: Configure, implement, and manage customer solutions on the Manufacturo platform, ensuring seamless integration and performance.
• Technical Support: Provide exceptional technical support to customers, addressing and resolving issues across production environments promptly and professionally.
• Incident Diagnosis and Resolution: Investigate, troubleshoot, and resolve technical problems, minimizing downtime and operational disruptions.
• Collaboration: Work closely with product and development teams to escalate and resolve complex issues, submitting code changes when necessary.
• Monitoring and Analysis: Utilize tools like Azure Log Analytics, App Insights, and Azure Monitor to monitor system health and proactively address performance concerns.
• Process Improvement: Document troubleshooting steps, create knowledge bases, and continuously improve support processes for efficiency and scalability.
• Training and Guidance: Provide training and best practices to customers, ensuring they maximize value from our platform.
• System Performance Monitoring: Regularly review system logs, performance metrics, and error reports to identify trends and opportunities for optimization.
Qualifications
Required Skills & Experience:
• Customer Success Focus: Passion for delivering exceptional service and building positive relationships.
• Technical Expertise: Experience troubleshooting software systems, preferably in SaaS/cloud environments.
• Problem Solving: Strong analytical and investigative skills with the ability to diagnose technical issues effectively.
• Technical Tools:
• - Monitoring tools: Azure Log Analytics, App Insights, Azure Monitor (or equivalent).
• - Service management tools: Jira Service Management or similar platforms.
• Programming Knowledge: Familiarity with the following technologies is a plus:
• - Angular/JavaScript
• - C#/.NET
• - MSSQL
• Education: Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
• Preferred Skills:
• Experience supporting or implementing manufacturing systems.
• Knowledge of SaaS architecture, cloud platforms (Azure preferred), and microservices.
• Experience debugging cloud applications and deploying fixes.
Director of Software Engineering
ThinKom Solutions, Inc. • Hawthorne, CA, United States • via LinkedIn
20 hours ago
Full–time
Apply on LinkedIn
Apply directly on ZipRecruiter
Apply on Energy Jobline
Apply on Teal
Apply on SimplyHired
Apply on Ladders
Apply on Lensa
Apply on IT JobServe
Job highlights
Identified by Google from the original job post
Qualifications
BS or MS in CS/CE/EE or equivalent industry experience
10+ years of professional software development experience, with at least 2 years in a technical leadership or management role
Extensive experience with embedded software coding, algorithm development, and definition of SW requirements
15 more items(s)
Benefits
Salary Range - $170,000 - $220,000
ThinKom offers generous benefits including: Medical, Dental, Vision, Disability, Life, 401k Matching (4%), PTO, paid Holidays and Bonus Plan
Responsibilities
The Director of Software Engineering is a key leadership role responsible for the overall technical direction, strategic planning, and execution of the company's software development initiatives
Supported by technical leads and project managers, this leader will drive software design, project execution, shape product strategy, and manage team growth, ensuring our software products and the engineering organization continue to scale effectively while delivering mature, high-quality, and maintainable systems
Provide inspirational leadership and mentorship to the SW Development, SW Quality Assurance, and SW DevOps teams
20 more items(s)
Job description
Job Summary
The Director of Software Engineering is a key leadership role responsible for the overall technical direction, strategic planning, and execution of the company's software development initiatives. Supported by technical leads and project managers, this leader will drive software design, project execution, shape product strategy, and manage team growth, ensuring our software products an...
Report this listing
MANUFACTURO
SaaS Support Engineer
MANUFACTURO • Brea, CA, United States • via LinkedIn
13 hours ago
Full–time
Apply on LinkedIn
Apply on Jobrapido
Apply on Learn4Good
Apply on Jobilize
Apply directly on Trabajo.org
Job highlights
Identified by Google from the original job post
Qualifications
Autonomous and Hypersonic Aircraft
This is an ideal opportunity for a motivated problem-solver with strong technical acumen and a passion for customer success
Customer Success Focus: Passion for delivering exceptional service and building positive relationships
10 more items(s)
Responsibilities
We are seeking a SaaS Support Engineer to provide exceptional technical support for our advanced manufacturing platform
In this role, you will be the first line of defense in ensuring our customers' success by diagnosing and resolving technical issues, supporting production environments, and collaborating with internal product teams to deliver solutions
Customer Solution Management: Configure, implement, and manage customer solutions on the Manufacturo platform, ensuring seamless integration and performance
7 more items(s)
Job description
About the Company
At Manufacturo, we are building the future of advanced manufacturing. Our next-generation SaaS platform powers operations for some of the most innovative industries, including:
• Aerospace and Commercial Space
• Autonomous and Hypersonic Aircraft
• Satellite Technology
• Clean Energy Solutions
• Hypercars
Our team includes software experts and former leaders from SpaceX and other leading technology companies. Joining us means working with a world-class team and cutting-edge tools to revolutionize manufacturing operations globally.
Position Overview
We are seeking a SaaS Support Engineer to provide exceptional technical support for our advanced manufacturing platform. In this role, you will be the first line of defense in ensuring our customers' success by diagnosing and resolving technical issues, supporting production environments, and collaborating with internal product teams to deliver solutions. This is an ideal opportunity for a motivated problem-solver with strong technical acumen and a passion for customer success.
Key Responsibilities
• Customer Solution Management: Configure, implement, and manage customer solutions on the Manufacturo platform, ensuring seamless integration and performance.
• Technical Support: Provide exceptional technical support to customers, addressing and resolving issues across production environments promptly and professionally.
• Incident Diagnosis and Resolution: Investigate, troubleshoot, and resolve technical problems, minimizing downtime and operational disruptions.
• Collaboration: Work closely with product and development teams to escalate and resolve complex issues, submitting code changes when necessary.
• Monitoring and Analysis: Utilize tools like Azure Log Analytics, App Insights, and Azure Monitor to monitor system health and proactively address performance concerns.
• Process Improvement: Document troubleshooting steps, create knowledge bases, and continuously improve support processes for efficiency and scalability.
• Training and Guidance: Provide training and best practices to customers, ensuring they maximize value from our platform.
• System Performance Monitoring: Regularly review system logs, performance metrics, and error reports to identify trends and opportunities for optimization.
Qualifications
Required Skills & Experience:
• Customer Success Focus: Passion for delivering exceptional service and building positive relationships.
• Technical Expertise: Experience troubleshooting software systems, preferably in SaaS/cloud environments.
• Problem Solving: Strong analytical and investigative skills with the ability to diagnose technical issues effectively.
• Technical Tools:
• - Monitoring tools: Azure Log Analytics, App Insights, Azure Monitor (or equivalent).
• - Service management tools: Jira Service Management or similar platforms.
• Programming Knowledge: Familiarity with the following technologies is a plus:
• - Angular/JavaScript
• - C#/.NET
• - MSSQL
• Education: Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
• Preferred Skills:
• Experience supporting or implementing manufacturing systems.
• Knowledge of SaaS architecture, cloud platforms (Azure preferred), and microservices.
• Experience debugging cloud applications and deploying fixes.
💡 Quick Summary
Seeking a career-building opportunity? The SaaS Support Engineer position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Los Angeles offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
