Sales + Admin Executive

Sales and Admin Executive

Roles and Responsibilities

 Reach out to potential students via calls, inbound inquiries, and assigned leads to promote

and convert admissions.

 Clearly communicate course details, address queries, and build trust with prospective

candidates.

 Follow up with leads for course enrolment, documentation, and fee payments.

 Maintain and update student records and reports regularly.

 Draft and manage professional email communication with students and prospects.

 Actively respond to students via calls, emails, and WhatsApp to ensure a smooth and

engaging course experience.

 Provide backend support for the seamless delivery of online courses.

 Ensure timely responses to inquiry emails and resolution of student grievances in a

professional manner.

 Handle crisis situations independently and effectively.

 Maintain strong rapport with students throughout their learning journey and be available for

support when needed.

 Share student feedback and insights with internal teams to drive continuous improvement.

 Support interdepartmental coordination by efficiently conveying updates between students

and the management team.

Desired Candidate Profile

 Passionate about education, student engagement, and providing excellent support.

 Friendly, empathetic, and approachable with strong interpersonal skills.

 Excellent verbal and written communication skills in English and Hindi (knowledge of regional

languages is a plus).

 Proactive, solution-oriented, and able to handle pressure with a calm attitude.

 Willing to take ownership and contribute positively within a team environment.

 Comfortable working in a hybrid setup with availability to report to the Mumbai office when

required.

Requirements

 Bachelor’s degree in any field.

 0 to 2 years of experience in sales, administration, student coordination, or similar roles.

 Proficiency in Google Workspace (Sheets, Docs, Gmail, etc.).

 Quick learner with strong organizational and multitasking abilities.

 A positive attitude and a passion for student success and institutional growth.

Job Types: Full-time, Permanent, Fresher

Schedule:

Day shift
Morning shift
Application Question(s):

Do you have the experience in sales, administration, student coordination, or similar roles?
Do you have the proficiency in Google Workspace (Sheets, Docs, Gmail, etc.)?
Work Location: In person