Job Description
The Storefront Manager is responsible for overseeing the daily operations of the storefront, ensuring a seamless customer experience while maintaining a motivating and positive work environment for the team. This role includes managing customer service issues, adhering to visual merchandising standards, staffing, and inventory control, as well as fostering a culture of performance and accountability among associates.
As a leader in the skincare industry, we are dedicated to providing our customers with top-tier skincare products and exceptional service. The Storefront Manager plays a critical role in creating a welcoming, efficient, and customer-centered store experience.
Qualifications & Skills:
Strong communication and customer service skills, with the ability to engage and resolve customer issues
Proven ability to drive sales and meet targets through effective sales strategies
Strong leadership and interpersonal skills, with experience motivating and guiding teams to success
Ability to train others effectively
Product knowledge
Visual merchandising
Inventory management
Strong attention to detail
Responsibilities:
Customer Service & Engagement
Resolve all customer service inquiries effectively
Fosters a welcoming atmosphere that encourages customer engagement and repeat business
Develop and implement strategies to ensure a first class in-person shopping experience
Team Leadership & Development
Lead by example, fostering a team-oriented culture where employees feel empowered, supported, and motivated to meet sales goals and provide outstanding customer service
Recruit, train, and develop new employees, ensuring alignment with store goals and values.
Create the monthly schedule and manage staffing issues as needed.
Sales & Strategy
Drive sales growth through effective strategy development, performance tracking, and team coaching, ensuring sales targets are consistently met
Attend weekly video calls with the sales lead to discuss sales, team updates and upcoming promotions
Experience using CRM systems to support sales and customer engagement
Visual Merchandising & Store Presentation
Develop and maintain a visually appealing and on-brand storefront to enhance customer experience
Ensure proper inventory rotation and storage standards are met
Inventory Management
Oversee inventory control, ensuring accurate stock levels and timely reordering of materials
Financial Management
Manage daily cash flow, including overseeing cash handling, register accuracy, and preparing deposits
Education and Experience Requirements:
High School Diploma or GED (Bachelor’s degree in business, retail management, or a related field is a plus)
Minimum 3 years of experience in retail sales, with at least 1 year in a supervisory role (experience in skincare or beauty retail preferred)
To apply please email a copy of your resume and cover letter to kate@omskin.com.
Job Type: Full-time
Pay: $50,000.00-$65,000.00 per year
Benefits:
Dental care
Store discount
Vision care
Work Location: In person
As a leader in the skincare industry, we are dedicated to providing our customers with top-tier skincare products and exceptional service. The Storefront Manager plays a critical role in creating a welcoming, efficient, and customer-centered store experience.
Qualifications & Skills:
Strong communication and customer service skills, with the ability to engage and resolve customer issues
Proven ability to drive sales and meet targets through effective sales strategies
Strong leadership and interpersonal skills, with experience motivating and guiding teams to success
Ability to train others effectively
Product knowledge
Visual merchandising
Inventory management
Strong attention to detail
Responsibilities:
Customer Service & Engagement
Resolve all customer service inquiries effectively
Fosters a welcoming atmosphere that encourages customer engagement and repeat business
Develop and implement strategies to ensure a first class in-person shopping experience
Team Leadership & Development
Lead by example, fostering a team-oriented culture where employees feel empowered, supported, and motivated to meet sales goals and provide outstanding customer service
Recruit, train, and develop new employees, ensuring alignment with store goals and values.
Create the monthly schedule and manage staffing issues as needed.
Sales & Strategy
Drive sales growth through effective strategy development, performance tracking, and team coaching, ensuring sales targets are consistently met
Attend weekly video calls with the sales lead to discuss sales, team updates and upcoming promotions
Experience using CRM systems to support sales and customer engagement
Visual Merchandising & Store Presentation
Develop and maintain a visually appealing and on-brand storefront to enhance customer experience
Ensure proper inventory rotation and storage standards are met
Inventory Management
Oversee inventory control, ensuring accurate stock levels and timely reordering of materials
Financial Management
Manage daily cash flow, including overseeing cash handling, register accuracy, and preparing deposits
Education and Experience Requirements:
High School Diploma or GED (Bachelor’s degree in business, retail management, or a related field is a plus)
Minimum 3 years of experience in retail sales, with at least 1 year in a supervisory role (experience in skincare or beauty retail preferred)
To apply please email a copy of your resume and cover letter to kate@omskin.com.
Job Type: Full-time
Pay: $50,000.00-$65,000.00 per year
Benefits:
Dental care
Store discount
Vision care
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Sales Manager- Skincare & Wellness position is now open for candidates interested in the Customer Care sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.