Job Description
Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
Company
ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers and employees' lives in significant and important ways. With over 6,+00 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We are re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Team
The Big Data team plays a critical and strategic role in ensuring that ServiceNow can exceed the availability and performance SLAs of the ServiceNow Platform powered Customer instances - deployed across the ServiceNow cloud and Azure cloud. Our mission is to:
Deliver state of the art Monitoring, Analytics and Actionable Business Insights by employing new tools, Big Data systems, Enterprise Data Lake, AI, and Machine Learning methodologies that improve efficiencies across a variety of functions in the company: Cloud Operations, Customer Support, Product Usage Analytics, Product Upsell Opportunities enabling to have a significant impact both on the top-line and bottom-line growth. The Big Data team is responsible for:
• Collecting, storing, and providing real-time access to large amount of data
• Provide real-time analytic tools and reporting capabilities for various functions including:
• Monitoring, alerting, and troubleshooting
• Machine Learning, Anomaly detection and Prediction of P1s
• Capacity planning
• Data analytics and deriving Actionable Business Insights
Role Responsibilities
• Responsible for maintaining and supporting Big Data infrastructure on ServiceNow Cloud and Azure
• Establishing Continuous Integration, and Continuous Deployment (CI/CD) pipelines for applications using tools such as Jenkins, Docker and Ansible.
• Providing production support to resolve critical data pipelines and application issues and mitigating or minimizing any impact on Big Data applications. Providing support to Development, QA and System engineering teams in replicating complex issues leveraging experience with UI, SQL, Full-stack and Big Data technologies.
• Supporting Cloudera based production Big Data analytics platform which includes resolving incident tickets created by Site Reliability Engineers (SRE).
• Performance tuning and troubleshooting of various Hadoop components and other data analytics tools in the environment: HDFS, YARN, Hive, HBase. Spark, Kafka, RabbitMQ, Impala, Kudu, Redis, Kerberos, Tableau, Grafana and Prometheus.
• Implement Hadoop cluster security and responsible for enforcing data governance policies
• Perform production monitoring and support for Big Data infrastructure and Big Data applications in ServiceNow cloud and Azure cloud.
Qualifications
Technical Skills
• Expert level of experience in building data pipelines on top of Hadoop Big Data infrastructure and good knowledge of Hadoop administration (preferably Cloudera CDP)
• Good knowledge in Querying and analyzing large amount of data on Hadoop HDFS using Hive and Spark Streaming and working on systems like HDFS, YARN, Hive, HBase. Spark, Kafka, RabbitMQ, Impala, Kudu, Redis, Tableau, Grafana and Prometheus.
• Good knowledge of scripting/programming languages like Perl, Bash, Groovy, Python, and Java.
• Experience with Ansible, Terraform, Puppet and similar technologies
• CI/CD automation leveraging Docker/Kubernetes orchestration
• Good knowledge in Querying and analyzing large amount of data on Hadoop HDFS using Hive and Spark Streaming and working on systems like HDFS, YARN, Hive, HBase. Spark, Kafka, RabbitMQ, Impala, Kudu, Redis, Tableau, Grafana and Prometheus.
• Good skills working with SQL queries, including performance tuning, utilizing indexes/partitions, and materialized views to improve query performance.
• Experience securing Hadoop stack with Sentry, Ranger, LDAP, Kerberos KDC
• In-depth knowledge of Linux internals (Centos 7.x) and shell scripting
• Ability to learn quickly in a fast-paced, dynamic team environment
• Required BS Degree in Computer Science or equivalent experience
• 8+ years of overall experience with at least 5+ years as a Big Data DevOps Engineer
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, ****** orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2026 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
Company
ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers and employees' lives in significant and important ways. With over 6,+00 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We are re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Team
The Big Data team plays a critical and strategic role in ensuring that ServiceNow can exceed the availability and performance SLAs of the ServiceNow Platform powered Customer instances - deployed across the ServiceNow cloud and Azure cloud. Our mission is to:
Deliver state of the art Monitoring, Analytics and Actionable Business Insights by employing new tools, Big Data systems, Enterprise Data Lake, AI, and Machine Learning methodologies that improve efficiencies across a variety of functions in the company: Cloud Operations, Customer Support, Product Usage Analytics, Product Upsell Opportunities enabling to have a significant impact both on the top-line and bottom-line growth. The Big Data team is responsible for:
• Collecting, storing, and providing real-time access to large amount of data
• Provide real-time analytic tools and reporting capabilities for various functions including:
• Monitoring, alerting, and troubleshooting
• Machine Learning, Anomaly detection and Prediction of P1s
• Capacity planning
• Data analytics and deriving Actionable Business Insights
Role Responsibilities
• Responsible for maintaining and supporting Big Data infrastructure on ServiceNow Cloud and Azure
• Establishing Continuous Integration, and Continuous Deployment (CI/CD) pipelines for applications using tools such as Jenkins, Docker and Ansible.
• Providing production support to resolve critical data pipelines and application issues and mitigating or minimizing any impact on Big Data applications. Providing support to Development, QA and System engineering teams in replicating complex issues leveraging experience with UI, SQL, Full-stack and Big Data technologies.
• Supporting Cloudera based production Big Data analytics platform which includes resolving incident tickets created by Site Reliability Engineers (SRE).
• Performance tuning and troubleshooting of various Hadoop components and other data analytics tools in the environment: HDFS, YARN, Hive, HBase. Spark, Kafka, RabbitMQ, Impala, Kudu, Redis, Kerberos, Tableau, Grafana and Prometheus.
• Implement Hadoop cluster security and responsible for enforcing data governance policies
• Perform production monitoring and support for Big Data infrastructure and Big Data applications in ServiceNow cloud and Azure cloud.
Qualifications
Technical Skills
• Expert level of experience in building data pipelines on top of Hadoop Big Data infrastructure and good knowledge of Hadoop administration (preferably Cloudera CDP)
• Good knowledge in Querying and analyzing large amount of data on Hadoop HDFS using Hive and Spark Streaming and working on systems like HDFS, YARN, Hive, HBase. Spark, Kafka, RabbitMQ, Impala, Kudu, Redis, Tableau, Grafana and Prometheus.
• Good knowledge of scripting/programming languages like Perl, Bash, Groovy, Python, and Java.
• Experience with Ansible, Terraform, Puppet and similar technologies
• CI/CD automation leveraging Docker/Kubernetes orchestration
• Good knowledge in Querying and analyzing large amount of data on Hadoop HDFS using Hive and Spark Streaming and working on systems like HDFS, YARN, Hive, HBase. Spark, Kafka, RabbitMQ, Impala, Kudu, Redis, Tableau, Grafana and Prometheus.
• Good skills working with SQL queries, including performance tuning, utilizing indexes/partitions, and materialized views to improve query performance.
• Experience securing Hadoop stack with Sentry, Ranger, LDAP, Kerberos KDC
• In-depth knowledge of Linux internals (Centos 7.x) and shell scripting
• Ability to learn quickly in a fast-paced, dynamic team environment
• Required BS Degree in Computer Science or equivalent experience
• 8+ years of overall experience with at least 5+ years as a Big Data DevOps Engineer
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, ****** orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2026 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow
💡 Quick Summary
Seeking a career-building opportunity? The Senior Big Data DevOps Deployment Engineer position is now open for candidates interested in the Admin Executive sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
