Job Description
A Branch Manager (Retail Sales and Operations) is responsible for the Business and Operational aspect of a Branch on daily basis as per the Policy and Direction from the Society on time to time. He/ She will overseeing and ensure all the daily operations, Sales, Marketing activities, managing budgets, and setting performance objectives of Asset and Liability Division allocated to the Branch.
· End-to-End ownership of sales of Assets and Liability and operations of the Branch. Manage team of Branch Executives, Sales Team Asset and Liability in the Branch.
· Complete responsibility of End to End operations activities of the Branch.
· Owning and delivering targets for key operating metrics.
· 100% Efficiency, Productivity and fulfilment of the assigned task given by the Society Management.
· Supporting the Recruitment, training activities of the staff in the Branch
· Developing and implementing business, marketing, and advertising of the Branch on daily basis.
· Single point of contact between the HO and customers
· He or she will have to coordinate with multiple stakeholders to solve real-time issues and report to HO.
· Ensuring Ops processes and policies set forth by the Society are implemented on the ground and monitored to ensure 100% adherence.
· Managing the security like Gold, Deeds, Agreements of Loan in the Join Custody
· Opening and Closing of the Branch on Proper time by following security instructions on time to time.
· Manage staff leave/ attendance on daily basis for efficient customer service.
· Verification/ Recommendation of Bills/ invoice for payment of day to day purchase.
· Comply timely registration of all statutory matters in advance and exhibit in the Branch based on the requirements.
· Coordination and achieve Business Target of all verticals( LAP, Vehicle Finance, Gold Loan, Deposits, Business Loan, Personal Loan etc) in the Branch.
· Authorise / Recommend and approve all Loan documents generated in the Branch other than Group Loan.
· Attend review meeting and present the business position on a regular basis.
· Communication and liaisons with Govt. /. Other agencies for the Business and statutory purpose.
· Acting as Official representative of the Society for all requirements in the Branch.
· Approvals of Petty/ Basic expense of Branches/ RO for smooth administrative and operational flow.
· Conduct Members meeting for better Members satisfaction.
· Ensure Better Customer service and ensure the Development of the Branch.
· Joint custodian of all assets, Locker Key and Shutter key of the Branch.
· Achieve Gold Loan Target.
Job Type: Full-time
Salary: ₹25,000.00 - ₹32,000.00 per month
Benefits:
Cell phone reimbursement
Schedule:
Morning shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Thrissur, Thrissur - 680003, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 4 years (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Senior Branch Manager position is now open for candidates interested in the Operations Executive Jobs sector. This role in Trichur, offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
