Job Description
Full job description
Lead and inspire the support team for project success
Work with senior leaders to drive success
Enjoy a rostered day off approximately once every 3 weeks
About Us
City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.
Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.
About the Role
In this role, you will lead the Business & Technical Support team within the Health, Building & Regulatory Services Department, ensuring the efficient standards of operation and service delivery. You will provide leadership, supervision, and direction to the team, monitor performance, and collaborate with Senior Coordinators to achieve departmental goals. You will also be the point of escalation for complex matters and will be responsible for keeping processes and procedures up to date, ensuring staff are well-trained and informed of legislative changes.
About You
We are looking for a team player with a confident and calm approach when dealing with customer enquiries and difficult situations. You will be successful if you have a proven ability to lead and motivate team members, effectively manage your own and the team’s work to meet deadlines and communicate clearly both in writing and verbally.
In addition, you will also have:
A tertiary qualification in Business Administration or Business Management, or relevant equivalent experience.
Proven ability to lead and motivate team members to achieve goals.
Excellent time management, organisational skills, and experience with system and process improvements.
Your commencing annual salary will range from $105,441.3+ + Superannuation, dependent on your experience and qualifications.
Culture & Benefits
Commitment to providing opportunities for work/life balance.
Hybrid work-from-home and office arrangements available.
Flexibility regarding start and finish times to suit your lifestyle.
Work 37.5 hours and enjoy a rostered day off approximately every 3 weeks.
Long service leave after 5 years, then accrued monthly.
18 weeks of paid parental leave (for eligible employees).
3 extra grant days at Christmas to ensure you have time to enjoy the holiday.
Annual performance reviews and Award increases.
Access to free on-site gym facilities.
Opportunity to sign up as a fitness passport member.
Various health & well-being initiatives (i.e., flu vaccinations, skin checks, etc.).
How to Apply
Please ensure you provide full answers to the online application questions, showcasing your abilities and experience. Your answers, in conjunction with your resume, will determine if you are invited to an interview.
Please note you do not need a “password” to use our online application system; however, you have the option to save and return to your application before the closing date. In addition to answering the online questions, this position requires you to attach your resume to complete the application process. Please note, you are not required to submit a cover letter or a statement addressing selection criteria.
Closing Date: Sunday 8th September 2026 at 11:30 pm
If you would like to know more, please see the position description or contact Tony McDermott on 0403 123 0+7 for a confidential discussion.
City of Ryde is committed to Equal Employment and Child Safety
Apply Now
You must create an Indeed account before continuing to the company website to apply
Lead and inspire the support team for project success
Work with senior leaders to drive success
Enjoy a rostered day off approximately once every 3 weeks
About Us
City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.
Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.
About the Role
In this role, you will lead the Business & Technical Support team within the Health, Building & Regulatory Services Department, ensuring the efficient standards of operation and service delivery. You will provide leadership, supervision, and direction to the team, monitor performance, and collaborate with Senior Coordinators to achieve departmental goals. You will also be the point of escalation for complex matters and will be responsible for keeping processes and procedures up to date, ensuring staff are well-trained and informed of legislative changes.
About You
We are looking for a team player with a confident and calm approach when dealing with customer enquiries and difficult situations. You will be successful if you have a proven ability to lead and motivate team members, effectively manage your own and the team’s work to meet deadlines and communicate clearly both in writing and verbally.
In addition, you will also have:
A tertiary qualification in Business Administration or Business Management, or relevant equivalent experience.
Proven ability to lead and motivate team members to achieve goals.
Excellent time management, organisational skills, and experience with system and process improvements.
Your commencing annual salary will range from $105,441.3+ + Superannuation, dependent on your experience and qualifications.
Culture & Benefits
Commitment to providing opportunities for work/life balance.
Hybrid work-from-home and office arrangements available.
Flexibility regarding start and finish times to suit your lifestyle.
Work 37.5 hours and enjoy a rostered day off approximately every 3 weeks.
Long service leave after 5 years, then accrued monthly.
18 weeks of paid parental leave (for eligible employees).
3 extra grant days at Christmas to ensure you have time to enjoy the holiday.
Annual performance reviews and Award increases.
Access to free on-site gym facilities.
Opportunity to sign up as a fitness passport member.
Various health & well-being initiatives (i.e., flu vaccinations, skin checks, etc.).
How to Apply
Please ensure you provide full answers to the online application questions, showcasing your abilities and experience. Your answers, in conjunction with your resume, will determine if you are invited to an interview.
Please note you do not need a “password” to use our online application system; however, you have the option to save and return to your application before the closing date. In addition to answering the online questions, this position requires you to attach your resume to complete the application process. Please note, you are not required to submit a cover letter or a statement addressing selection criteria.
Closing Date: Sunday 8th September 2026 at 11:30 pm
If you would like to know more, please see the position description or contact Tony McDermott on 0403 123 0+7 for a confidential discussion.
City of Ryde is committed to Equal Employment and Child Safety
Apply Now
You must create an Indeed account before continuing to the company website to apply
💡 Quick Summary
Seeking a career-building opportunity? The Senior Coordinator Business Technical Support position is now open for candidates interested in the Government Job Alert sector. This role in North Ryde offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
