Senior e-Bike Technician & Shop Supervisor

Job details
Pay
$35–$37 an hour
Job type
Permanent
Full-time
Shift and schedule
8 hour shift
Overtime
Morning shift
+ show more
 
Location
125 Victory Ship Way, North Vancouver, BC
 
Benefits
Pulled from the full job description
Store discount
Commuter benefits
Casual dress
Company events
Flexible schedule
 
Full job description
Overview
We are seeking a dedicated and knowledgeable Shop Supervisor to join our team. In this role, you will oversee daily operations within the shop, ensuring that all tasks are completed efficiently and safely. The ideal candidate will possess strong mechanical knowledge and experience with hand and power tools, enabling them to lead a team effectively while maintaining high standards of quality.

Responsibilities

Diagnose, repair, and maintain premium European e-bikes, including brands such as Riese & Müller, Gazelle, and Stromer
Perform mechanical and electrical troubleshooting on complex drive systems (Bosch, Shimano, Mahle, Stromer, etc.) and conduct firmware updates and software diagnostics
Assemble new bikes to manufacturer specifications and ensure quality control prior to customer delivery
Manage high-voltage lithium-ion battery systems, following strict safety protocols
Maintain a clean and organized workshop, adhering to occupational health and safety standards
Provide expert guidance to customers regarding service needs, product care, and riding safety
Assist in training junior mechanics and apprentices as part of the company’s workforce development strategy
Responsible and manage after-sales service, warranty processing, and coordination with overseas suppliers.
Requirements

Proven mechanical knowledge with experience in a shop environment.
Proficiency in using hand tools and power tools safely and effectively.
Strong leadership skills with the ability to motivate and guide team members.
Excellent communication skills, both verbal and written.
Ability to troubleshoot equipment issues quickly and efficiently.
Strong attention to detail with a commitment to quality work.
Prior supervisory experience is preferred but not required.
Join our team as a Shop Supervisor where you can make a significant impact while fostering a positive work environment. We look forward to your application!

Job Types: Full-time, Permanent

Pay: $35.00-$37.00 per hour

Expected hours: No less than 40 per week

Benefits:

Casual dress
Commuter benefits
Company events
Flexible schedule
Store discount
Flexible language requirement:

French not required
Schedule:

8 hour shift
Day shift
Evening shift
Every Weekend
Holidays
Monday to Friday
Morning shift
On call
Overtime
Experience:

E-bike: 5 years (required)
Language:

Dutch (preferred)
Work Location: In person

Expected start date: 2025-06-28

 

Canada
British Columbia
North Vancouver Show on map Get directions