Job Description
Function, Responsibility Level
Insurance Operations, Executive/Senior Executive
Reports to
Assistant Manager – Insurance Operations
Basic Function
Responsible for carrying out various Admin tasks tasks involving email communication, data entry into systems, work allocation and various other tasks in a manner that is consistent with company policies, procedures and standards.
Follow appropriate Operating procedure
Meet quality goals
Meet office time service goals
Monitor e-mails, and respond in a timely manner
Send reports to clients
Handle additional duties as assigned
Competencies
Excellent written communication skills, with an ability to think and react to situations confidently
Domain experience in Homeowner/ Commercial Insurance (Preferred but not mandatory)
Must be assertive, persistent, and result-oriented, ability to work in a team environment and adhere to department guidelines
Knowledgeable in Microsoft Word, Excel and Power Point
Skills Requirement
Technical Skills (Minimum)
Proficient with computer systems and software including Microsoft Excel, Outlook and Word
Typing Speed of at least 30 WPM and +0% accuracy
Soft skills (Minimum)
Good Communication Skills –
Able to express thoughts and ideas in an accurate and understandable manner through verbal and written format with internal and external contacts
High Levels of Comprehension –
Able to understand and follow information received from field staff or from the customer
Able to identify the main idea, cause and effect, fact and opinion, make inference, compare and contrast, sequence information, and draw conclusions basis the information acquired or provided
Customer Focus
Identifies and understands the (internal or external) customer’s needs
Detail oriented with excellent follow up skills
Teamwork
Works effectively with the team to accomplish goals, takes action that respects the needs of others and those of the organization
Effective interpersonal skills
Adaptability
Maintains effectiveness despite changes to situations, tasks, responsibilities, and people
Professionalism
Conducting oneself with responsibility, integrity, accountability and excellence
Work Standards
Sets own high standards of performance
Education Requirements
Minimum of Bachelor’s degree in any field
Work Experience Requirements
Minimum 1 year of work experience in BPO
Workflow
Workflow Type
Back Office
Insurance Operations, Executive/Senior Executive
Reports to
Assistant Manager – Insurance Operations
Basic Function
Responsible for carrying out various Admin tasks tasks involving email communication, data entry into systems, work allocation and various other tasks in a manner that is consistent with company policies, procedures and standards.
Follow appropriate Operating procedure
Meet quality goals
Meet office time service goals
Monitor e-mails, and respond in a timely manner
Send reports to clients
Handle additional duties as assigned
Competencies
Excellent written communication skills, with an ability to think and react to situations confidently
Domain experience in Homeowner/ Commercial Insurance (Preferred but not mandatory)
Must be assertive, persistent, and result-oriented, ability to work in a team environment and adhere to department guidelines
Knowledgeable in Microsoft Word, Excel and Power Point
Skills Requirement
Technical Skills (Minimum)
Proficient with computer systems and software including Microsoft Excel, Outlook and Word
Typing Speed of at least 30 WPM and +0% accuracy
Soft skills (Minimum)
Good Communication Skills –
Able to express thoughts and ideas in an accurate and understandable manner through verbal and written format with internal and external contacts
High Levels of Comprehension –
Able to understand and follow information received from field staff or from the customer
Able to identify the main idea, cause and effect, fact and opinion, make inference, compare and contrast, sequence information, and draw conclusions basis the information acquired or provided
Customer Focus
Identifies and understands the (internal or external) customer’s needs
Detail oriented with excellent follow up skills
Teamwork
Works effectively with the team to accomplish goals, takes action that respects the needs of others and those of the organization
Effective interpersonal skills
Adaptability
Maintains effectiveness despite changes to situations, tasks, responsibilities, and people
Professionalism
Conducting oneself with responsibility, integrity, accountability and excellence
Work Standards
Sets own high standards of performance
Education Requirements
Minimum of Bachelor’s degree in any field
Work Experience Requirements
Minimum 1 year of work experience in BPO
Workflow
Workflow Type
Back Office
💡 Quick Summary
Seeking a career-building opportunity? The Senior Executive position is now open for candidates interested in the Admin Executive sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.