Senior Executive - HR Operations

Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo is a technology company focused on empowering Indian travelers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travelers in making smarter travel decisions by leveraging artificial intelligence, machine learning and data science-led innovations on ixigos OTA platforms, including websites and mobile applications. ConfirmTkt and AbhiBus became a part of ixigo in 2021. ixigo is headquartered in Gurugram with offices in Bangalore (ConfirmTkt) and Hyderabad (AbhiBus). The ixigo, ConfirmTkt and AbhiBus apps allow travellers to book train tickets, flight tickets, bus tickets, hotels, cabs and provide travel utility tools and services developed using in-house proprietary algorithms and crowd-sourced information. In 2022, as per data.ai, ixigo was featured in the Top 10 most downloaded travel apps worldwide.

This role focuses on providing expertise in HR operations, emphasizing payroll management, statutory compliances, leave and attendance management, performance reviews, and group-level reporting. The ideal candidate will excel in data management, demonstrate proficiency in Excel, and have experience working with HRMS platforms such as Keka, Darwin box, or similar systems. This role ensures the accuracy and efficiency of HR processes while supporting the smooth day-to-day functioning of HR operations and enhancing employee experiences.

Key Responsibilities
• Payroll & Compliance Management: Administer monthly payroll processes, including flexi-benefits, medical insurance, PF, ESI, and leave management. Ensure adherence to statutory and regulatory compliance requirements and maintain all necessary documentation.
• Performance Reviews: Coordinate and support group-level performance review processes, ensuring timely execution, data analysis, and follow-ups. Provide insights and feedback for continuous improvement of performance management frameworks.
• Policy Management: Assist in developing, implementing, and updating HR policies to align with organizational goals and legal requirements.
• Ad Hoc Documentation & Requests: Prepare and manage ad hoc employee letters and official documents and efficiently handle background verification (BGV) requests. Ensure timely processing and accurate record-keeping of employee documentation.
• HR Operations: Oversee the onboarding process, including joining formalities, documentation, BGV and induction, ensuring timelines are met. Manage leave and attendance systems, process leave requests, and update records accurately. Address employee queries related to compensation, leaves, salary deductions, and other HR matters. Maintain physical and digital personnel files, including employment contracts, appraisal letters, ESOP documents, and other records.
• HRMS & Data Management: Ensure smooth implementation and management of HRMS platforms (preferably peoplestrong) to streamline and enhance HR operations. Prepare, analyze, and maintain group-level HR reports, including key metrics and actionable insights.
• Exit Management: Manage the end-to-end exit process, including conducting exit formalities, ensuring timely clearance, and maintaining accurate offboarding documentation.

Qualifications
• Bachelors degree in human resource management, Business Administration, or a related field.
• Minimum 3 years of experience in HR operations, specializing in payroll, compliance, and leave management.
• Proficiency in Excel, including advanced data analysis and reporting skills.
• Hands-on experience with HRMS platforms, preferably Peoplestrong or similar tools.
• Strong knowledge of employment laws, statutory compliances, and payroll processes.
• Excellent organizational and multitasking abilities with a keen eye for detail.
• Analytical mindset with problem-solving capabilities.
• Self-motivated, capable of working independently, and thriving in a fast-paced environment.

India
Karnataka Show on map Get directions