Senior HR Operations Executive

S
SmartQ


Senior Operation Executive
SmartQ • Bharatpur, Rajasthan • via Learn4Good
7 days ago
Full–time
Apply on Learn4Good
Job description
About Smart

Q:
We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable.
In less than a decade we have made significant strides, streamlining cafeteria operations across the globe across multiple industries through our cutting-edge technology. Armed with a global presence across 17 countries, we believe in the principle of serving our clients and the ultimate users wholeheartedly. We are relentless at solving the key insight of “how do we make people feel the best every day!”
On the macro, we are built on 4 key pillars-great people, great food, great experience, and greater good. These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, which shows in the projection of our growth trajectory.

Are you excited to join our team as Senior Operations Executive ?
Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you.

As a Senior Operations Executive at Smart

Q, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management.

Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now!

Roles and responsibilities
Contribute to the development of operational strategies aligned with overall organizational goals.
Collaborate with senior management to establish and implement policies and procedures.
Identify areas for process optimization and efficiency improvements.
Implement and monitor streamlined workflows and standardized procedures.
Monitor and manage budgets, ensuring cost-effectiveness in operations.
Optimize resource utilization to maximize productivity.
Collaborate with cross-functional teams to address operational challenges.
Identify potential risks to operations and implement mitigation strategies.

Willingness to commute to client location, and carry out kitchen visits; owning two wheeler will be an added advantage.

Qualifications:

Proven experience in food industry.
Strong work ethic, integrity and personal accountability to be a self-starter and make independent decisions.
The ability to handle pressure and meet deadlines.
Flexibility and willingness to take on any tasks to support team efforts.
Excellent written and verbal communication skills.
Strong interpersonal skills.
Sound knowledge and experience of working with food, technology and people management Result-oriented and accountability.
Proven experience in managing successful teams in a similar environment.
Basic Food Hygiene certificate and knowledge of HSEQ standards.
Excellent financial and application acumen.
Self-motivated, agile and ability to adapt to a changing environment.
Overall 5+years of experience with minimum 3 years in a similar role.
Graduate/Diploma in Hotel Management discipline.
Knowledge of the local language is mandatory.
The candidate will be required to work for 6 days a week.
Smart

Q will provide travel reimbursements as per travel policy.

Message from CEO:
We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary.

If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.
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IDfy


Senior HR Operations Executive
IDfy • Bharatpur, Rajasthan • via Learn4Good
7 days ago
Full–time
Apply on Learn4Good
Job description
Who is IDfy?
IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background Verifications, Risk Assessment, and Digital Onboarding. We establish trust while delivering a frictionless experience for you, your employees, customers and partners.
Only IDfy combines enterprise-grade technology with business understanding and has the widest breadth of offerings in the industry. With more than 12+ years of experience and 2 million verifications per day, we are pioneers in this industry.
Our clients include HDFC Bank, Induslnd Bank, Zomato, Amazon, Phone Pe, Paytm, HUL and many others.
We have successfully raised $27M from Elev8 Venture Partners, KB Investments & Tenacity Ventures!

We work fully onsite on all days of the week from our office in Andheri Marol, Mumbai

Job Summary:

We are seeking a dedicated and detail-oriented HR Executive to join our team. The ideal candidate will play a pivotal role in managing key HR functions, including Background Verification (BGV), preboarding, onboarding, medical insurance, employee query management, and HRMS administration. You will ensure smooth employee lifecycle management and foster a positive employee experience by maintaining accurate documentation and handling HR operations efficiently.

Key Responsibilities:

1. Background Verification (BGV):
Conduct and coordinate the employee background verification process.
Follow up with candidates and vendors to ensure timely completion of BGV.
2. Preboarding and Onboarding:
Facilitate preboarding activities such as document collection and verification.
Plan and execute a seamless onboarding process, including induction sessions and orientation programs.
Ensure all new hires have access to required systems and resources
3. Medical Insurance Administration:
Manage employee medical insurance enrollment, deletions, and updates.
Address employee queries related to medical insurance policies and claims.
4. Employee Query Management:
Act as the first point of contact for employee queries and provide timely resolutions.
Maintain a database of frequently asked questions and solutions for efficient query handling
5. HRMS Management & Employee Data and Documentation
Maintain and update employee data in the HRMS system
Maintain accurate and up-to-date employee records, including personal files and digital documentation
Ensure compliance with statutory and organizational requirements for record-keeping

Key Skills and

Competencies:

Technical

Skills: Proficiency in HRMS tools, Microsoft Office (Excel, Word, PowerPoint).
Communication

Skills: Strong written and verbal communication.
Attention to Detail: Accuracy in maintaining employee data and records.
Interpersonal

Skills: Ability to build rapport with employees and address their concerns effectively.
Time Management: Ability to handle multiple tasks and meet deadlines.
Problem-Solving: Proactive in identifying and resolving issues efficiently.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or related field.
Prior experience in HR operations, preboarding/onboarding, or employee lifecycle management.

India
Rajasthan
Bharatpur
IDfy • Bharatpur, Rajasthan Show on map Get directions