Job Description
Vacancy Reason: New Position
The City of Markham is consistently ranked among Canada’s top municipal employers. In 2026, the City received its sixth consecutive Canada’s Best Employers recognition from Forbes and Statista Inc., placing third among municipalities and 15th overall in Government Services. An award winning municipality, Markham is recognized for its leadership in sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the opportunity to contribute to meaningful, impactful work that helps strengthen the community we serve.
Our People Services (PS) team is seeking a highly supportive and organized team player who will serve as an essential link to our ERP project team. We are seeking an HR Professional with expert knowledge of the Workday HRIS system who has a Human Resources background and has been involved in a large scale system implementation.
We offer a competitive salary, paid vacation and sick days, benefits and a hybrid work environment. We also offer discounted rates for City Fitness Memberships and Transit Passes, and access to the Perkopolis Perks program, which provides exclusive access to discounts on a wide range of products and services available to all City employees
Applications are now being accepted for the temporary full time position, in the People Services Department, in the Office of the Chief Administrative Officer. To apply, please submit your cover letter and resume online at www.markham.ca/careers.
JOB SUMMARY
As the Senior HRIS Implementation Specialist, this position will use their expert knowledge and practical Human Resources Information System (HRIS) implementation experience to lead and support the People Services Department in its transition to Workday. This position will have a strong understanding of the departmental needs and process requirements including all business processes such as recruiting, talent management, onboarding and the management of employee data, pay, benefits, time and attendance and workforce analytics. This role will provide both expert knowledge and hands-on participation in workflow design, system configuration, change management, documentation, communications and training.
KEY DUTIES AND RESPONSIBILITIES
Workday Implementation Leadership
Serves as the PS functional lead in the implementation of the new enterprise-level HRIS.
With a solid understanding of both the functional capabilities of the new Workday HCM system and the existing processes and new requirements of the PS department, provides expert assessment and recommendation on workflow changes and enhancements to ensure technical and functional optimization of the new system.
Collaborates with the broader cross-functional team to ensure PS functions and business requirements are reflected and represented in the development and transition to the Workday HCM and financial management system with an understanding of the interdependencies within the system.
Leads the configuration and deployment of all HR modules by ensuring all business requirements are gathered and translated into functional system design,
Manages vendor relationships ensuring the scope, timelines deliverable and issue resolution of the project are aligned with the requirements of the PS department.
Monitors and communicates progress, timelines and escalate issues on a timely basis to PS management team.
Ensures overall project plans, timelines, and deliverables are met.
Partners with all applicable stakeholders to design process workflows aligned to PS best practices.
Champions the new Workday HCM system and adoption of changes by providing appropriate and timely communication, training and support to People Services, managers and employees.
Ensures compliance with data security, privacy and regulatory requirements; lead the development of system security and access controls.
Leads the troubleshooting and resolution of post-implementation issues, ensures system stability and data accuracy.
Data Management & Migration
Leads the validation of data integrity throughout the migration and implementation process.
Partners with the HR Data & Systems Analyst and vendor to develop and execute test plans, system testing, data migration and validation and system integration; tests and audits business processes, data integrity and application integrity.
Collaborates with cross-functional teams and vendor to ensure the accurate extraction, transformation and loading of legacy data into new system.
Oversees system integration between various modules and third-party applications.
Develops and executes validation plans and reconciliation of reports to confirm data accuracy and completeness.
Workflow & Process Development
Analyzes current-state PS processes and - designs future-state HRIS workflows that aligns with HR policies, union agreements and business needs while ensuring optimization of HRIS system.
Maps and documents end-to-end HR processes across all functions and modules -including recruitment, onboarding, employee changes, performance management, learning, benefits, offboarding, etc.
Ensures workflows support and align to required HR functions and policies.
Documentation, Training, & End User Support
Develops and maintain HRIS documentation, including documentation of system configuration, all workflows and end-user procedures.
Develops new training documentation following assessment of appropriate training requirements by user levels and employee type.
Creates communication and education materials, including reference guides, FAQs, job aids and other related documentation.
Leads the design and delivery of training sessions for PS practitioners and employees/performance managers on system functionality.
Serves as the first point of contact to resolve system issues, troubleshooting and resolving implementation and configuration issues and user related questions during and after go-live.
REQUIRED SKILLS & COMPETENCIES
Minimum 5 years of experience working with enterprise HRIS platforms, with at least 2 years in a project lead or system implementation role.
Undergraduate University Degree in preferred fields such as Human Resources, Business Administration, Information Systems, and/or Computer Science.
Public sector experience is as asset.
Expert knowledge in enterprise HRIS platforms (Workday experience an asset).
Project management experience is considered an asset.
Strong interpersonal and communication skills, both verbal and written.
Demonstrated computer experience and knowledge including all Microsoft Office Software.
CORE BEHAVIOURS
Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
Change & Innovation: Responds positively and professionally to change and helps others through change.
Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.
The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require accommodation and we will work with you to ensure a barrier-free hiring process.
Please respect our scent free area by not wearing scented products when visiting the office.
AI Disclosure
At the City of Markham, we value transparency and fairness in recruitment. While our system (ADP Workforce Now) includes AI-powered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people.
The City of Markham is consistently ranked among Canada’s top municipal employers. In 2026, the City received its sixth consecutive Canada’s Best Employers recognition from Forbes and Statista Inc., placing third among municipalities and 15th overall in Government Services. An award winning municipality, Markham is recognized for its leadership in sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the opportunity to contribute to meaningful, impactful work that helps strengthen the community we serve.
Our People Services (PS) team is seeking a highly supportive and organized team player who will serve as an essential link to our ERP project team. We are seeking an HR Professional with expert knowledge of the Workday HRIS system who has a Human Resources background and has been involved in a large scale system implementation.
We offer a competitive salary, paid vacation and sick days, benefits and a hybrid work environment. We also offer discounted rates for City Fitness Memberships and Transit Passes, and access to the Perkopolis Perks program, which provides exclusive access to discounts on a wide range of products and services available to all City employees
Applications are now being accepted for the temporary full time position, in the People Services Department, in the Office of the Chief Administrative Officer. To apply, please submit your cover letter and resume online at www.markham.ca/careers.
JOB SUMMARY
As the Senior HRIS Implementation Specialist, this position will use their expert knowledge and practical Human Resources Information System (HRIS) implementation experience to lead and support the People Services Department in its transition to Workday. This position will have a strong understanding of the departmental needs and process requirements including all business processes such as recruiting, talent management, onboarding and the management of employee data, pay, benefits, time and attendance and workforce analytics. This role will provide both expert knowledge and hands-on participation in workflow design, system configuration, change management, documentation, communications and training.
KEY DUTIES AND RESPONSIBILITIES
Workday Implementation Leadership
Serves as the PS functional lead in the implementation of the new enterprise-level HRIS.
With a solid understanding of both the functional capabilities of the new Workday HCM system and the existing processes and new requirements of the PS department, provides expert assessment and recommendation on workflow changes and enhancements to ensure technical and functional optimization of the new system.
Collaborates with the broader cross-functional team to ensure PS functions and business requirements are reflected and represented in the development and transition to the Workday HCM and financial management system with an understanding of the interdependencies within the system.
Leads the configuration and deployment of all HR modules by ensuring all business requirements are gathered and translated into functional system design,
Manages vendor relationships ensuring the scope, timelines deliverable and issue resolution of the project are aligned with the requirements of the PS department.
Monitors and communicates progress, timelines and escalate issues on a timely basis to PS management team.
Ensures overall project plans, timelines, and deliverables are met.
Partners with all applicable stakeholders to design process workflows aligned to PS best practices.
Champions the new Workday HCM system and adoption of changes by providing appropriate and timely communication, training and support to People Services, managers and employees.
Ensures compliance with data security, privacy and regulatory requirements; lead the development of system security and access controls.
Leads the troubleshooting and resolution of post-implementation issues, ensures system stability and data accuracy.
Data Management & Migration
Leads the validation of data integrity throughout the migration and implementation process.
Partners with the HR Data & Systems Analyst and vendor to develop and execute test plans, system testing, data migration and validation and system integration; tests and audits business processes, data integrity and application integrity.
Collaborates with cross-functional teams and vendor to ensure the accurate extraction, transformation and loading of legacy data into new system.
Oversees system integration between various modules and third-party applications.
Develops and executes validation plans and reconciliation of reports to confirm data accuracy and completeness.
Workflow & Process Development
Analyzes current-state PS processes and - designs future-state HRIS workflows that aligns with HR policies, union agreements and business needs while ensuring optimization of HRIS system.
Maps and documents end-to-end HR processes across all functions and modules -including recruitment, onboarding, employee changes, performance management, learning, benefits, offboarding, etc.
Ensures workflows support and align to required HR functions and policies.
Documentation, Training, & End User Support
Develops and maintain HRIS documentation, including documentation of system configuration, all workflows and end-user procedures.
Develops new training documentation following assessment of appropriate training requirements by user levels and employee type.
Creates communication and education materials, including reference guides, FAQs, job aids and other related documentation.
Leads the design and delivery of training sessions for PS practitioners and employees/performance managers on system functionality.
Serves as the first point of contact to resolve system issues, troubleshooting and resolving implementation and configuration issues and user related questions during and after go-live.
REQUIRED SKILLS & COMPETENCIES
Minimum 5 years of experience working with enterprise HRIS platforms, with at least 2 years in a project lead or system implementation role.
Undergraduate University Degree in preferred fields such as Human Resources, Business Administration, Information Systems, and/or Computer Science.
Public sector experience is as asset.
Expert knowledge in enterprise HRIS platforms (Workday experience an asset).
Project management experience is considered an asset.
Strong interpersonal and communication skills, both verbal and written.
Demonstrated computer experience and knowledge including all Microsoft Office Software.
CORE BEHAVIOURS
Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
Change & Innovation: Responds positively and professionally to change and helps others through change.
Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.
The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require accommodation and we will work with you to ensure a barrier-free hiring process.
Please respect our scent free area by not wearing scented products when visiting the office.
AI Disclosure
At the City of Markham, we value transparency and fairness in recruitment. While our system (ADP Workforce Now) includes AI-powered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people.
💡 Quick Summary
Seeking a career-building opportunity? The Senior HRIS Implementation Specialist (2 year contract) position is now open for candidates interested in the Government Job Alert sector. This role in Markham offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
