Job Description
+ Explore Opportunities
+ Warranty
+ Atlanta, GA
+ Senior Level Warranty Service Manager
Atlanta, GA
Senior Level Warranty Service Manager
Apply Now
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Job Description
David Weekley Homes is seeking a Senior Level Warranty Service Representative with 5+ years experience to join our Atlanta team. This position requires someone who is self-starter able to work independently as well as work closely with customers, builders, and sub-contractors in a fast paced environment while achieving high levels of customer satisfaction.
Warranty Service Representatives (WSR's) respond to warranty calls made by David Weekley home owners by visiting the home to inspect the issue, determine if it's eligible under warranty and work with customers and subcontractors to resolve the issue quickly. WSR's are responsible for warranty resolution in multiple communities to which they are assigned and work primarily from their vehicle and in or around customers' homes.
Responsibilities include:
+ Coordinate and schedule repairs with contractors and customers
+ Follow up, inspect and insure accurate completion of all repairs
+ Hold contractors accountable for results
+ Instruct customers on how to maintain their homes as well as communicating what items are not warrantable
+ Manage your budget
+ Handle multiple tasks, as well as projects within designated timeframes
+ Say "no" when necessary and overcome objections in a professional manner
+ Responsible for achieving high levels of customer satisfaction
+ Performing minor repairs
Qualifications
+ A positive attitude and good social/interpersonal skills are essential
+ Minimum of 5 years experience in a warranty services role.
+ Must be able to deal with, and remain calm in confrontational situations
+ Previous experience in a customer service environment
+ A team player that will be able to work closely with Customers, Builders, and Sub-contractors in a fast paced environment.
Additional Information
.
What We Offer:
Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 18 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America.
We offer an excellent benefits package that includes:
+ Health Insurance - Medical, Dental and Vision
+ 401k and discretionary 8% match
+ Employee Stock Ownership Plan
+ Profit Sharing
+ Vacation, Paid Holidays, plus PTO
+ New Home Discount for Team Member and Family
+ College Scholarship Program
+ Community Outreach
+ Sabbaticals
+ And more!
David Weekley Homes is an Equal Opportunity Employer (https://careers.davidweekleyhomes.com/eeo) , and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.
Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.
+ Explore Opportunities
+ Warranty
+ Atlanta, GA
+ Senior Level Warranty Service Manager
Atlanta, GA
Senior Level Warranty Service Manager
Apply Now
The Job was shared succesfully!
Share Job
Apply Now
Share Job
Job Description
David Weekley Homes is seeking a Senior Level Warranty Service Representative with 5+ years experience to join our Atlanta team. This position requires someone who is self-starter able to work independently as well as work closely with customers, builders, and sub-contractors in a fast paced environment while achieving high levels of customer satisfaction.
Warranty Service Representatives (WSR's) respond to warranty calls made by David Weekley home owners by visiting the home to inspect the issue, determine if it's eligible under warranty and work with customers and subcontractors to resolve the issue quickly. WSR's are responsible for warranty resolution in multiple communities to which they are assigned and work primarily from their vehicle and in or around customers' homes.
Responsibilities include:
+ Coordinate and schedule repairs with contractors and customers
+ Follow up, inspect and insure accurate completion of all repairs
+ Hold contractors accountable for results
+ Instruct customers on how to maintain their homes as well as communicating what items are not warrantable
+ Manage your budget
+ Handle multiple tasks, as well as projects within designated timeframes
+ Say "no" when necessary and overcome objections in a professional manner
+ Responsible for achieving high levels of customer satisfaction
+ Performing minor repairs
Qualifications
+ A positive attitude and good social/interpersonal skills are essential
+ Minimum of 5 years experience in a warranty services role.
+ Must be able to deal with, and remain calm in confrontational situations
+ Previous experience in a customer service environment
+ A team player that will be able to work closely with Customers, Builders, and Sub-contractors in a fast paced environment.
Additional Information
.
What We Offer:
Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 18 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America.
We offer an excellent benefits package that includes:
+ Health Insurance - Medical, Dental and Vision
+ 401k and discretionary 8% match
+ Employee Stock Ownership Plan
+ Profit Sharing
+ Vacation, Paid Holidays, plus PTO
+ New Home Discount for Team Member and Family
+ College Scholarship Program
+ Community Outreach
+ Sabbaticals
+ And more!
David Weekley Homes is an Equal Opportunity Employer (https://careers.davidweekleyhomes.com/eeo) , and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.
Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.
+ Warranty
+ Atlanta, GA
+ Senior Level Warranty Service Manager
Atlanta, GA
Senior Level Warranty Service Manager
Apply Now
The Job was shared succesfully!
Share Job
Apply Now
Share Job
Job Description
David Weekley Homes is seeking a Senior Level Warranty Service Representative with 5+ years experience to join our Atlanta team. This position requires someone who is self-starter able to work independently as well as work closely with customers, builders, and sub-contractors in a fast paced environment while achieving high levels of customer satisfaction.
Warranty Service Representatives (WSR's) respond to warranty calls made by David Weekley home owners by visiting the home to inspect the issue, determine if it's eligible under warranty and work with customers and subcontractors to resolve the issue quickly. WSR's are responsible for warranty resolution in multiple communities to which they are assigned and work primarily from their vehicle and in or around customers' homes.
Responsibilities include:
+ Coordinate and schedule repairs with contractors and customers
+ Follow up, inspect and insure accurate completion of all repairs
+ Hold contractors accountable for results
+ Instruct customers on how to maintain their homes as well as communicating what items are not warrantable
+ Manage your budget
+ Handle multiple tasks, as well as projects within designated timeframes
+ Say "no" when necessary and overcome objections in a professional manner
+ Responsible for achieving high levels of customer satisfaction
+ Performing minor repairs
Qualifications
+ A positive attitude and good social/interpersonal skills are essential
+ Minimum of 5 years experience in a warranty services role.
+ Must be able to deal with, and remain calm in confrontational situations
+ Previous experience in a customer service environment
+ A team player that will be able to work closely with Customers, Builders, and Sub-contractors in a fast paced environment.
Additional Information
.
What We Offer:
Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 18 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America.
We offer an excellent benefits package that includes:
+ Health Insurance - Medical, Dental and Vision
+ 401k and discretionary 8% match
+ Employee Stock Ownership Plan
+ Profit Sharing
+ Vacation, Paid Holidays, plus PTO
+ New Home Discount for Team Member and Family
+ College Scholarship Program
+ Community Outreach
+ Sabbaticals
+ And more!
David Weekley Homes is an Equal Opportunity Employer (https://careers.davidweekleyhomes.com/eeo) , and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.
Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.
+ Explore Opportunities
+ Warranty
+ Atlanta, GA
+ Senior Level Warranty Service Manager
Atlanta, GA
Senior Level Warranty Service Manager
Apply Now
The Job was shared succesfully!
Share Job
Apply Now
Share Job
Job Description
David Weekley Homes is seeking a Senior Level Warranty Service Representative with 5+ years experience to join our Atlanta team. This position requires someone who is self-starter able to work independently as well as work closely with customers, builders, and sub-contractors in a fast paced environment while achieving high levels of customer satisfaction.
Warranty Service Representatives (WSR's) respond to warranty calls made by David Weekley home owners by visiting the home to inspect the issue, determine if it's eligible under warranty and work with customers and subcontractors to resolve the issue quickly. WSR's are responsible for warranty resolution in multiple communities to which they are assigned and work primarily from their vehicle and in or around customers' homes.
Responsibilities include:
+ Coordinate and schedule repairs with contractors and customers
+ Follow up, inspect and insure accurate completion of all repairs
+ Hold contractors accountable for results
+ Instruct customers on how to maintain their homes as well as communicating what items are not warrantable
+ Manage your budget
+ Handle multiple tasks, as well as projects within designated timeframes
+ Say "no" when necessary and overcome objections in a professional manner
+ Responsible for achieving high levels of customer satisfaction
+ Performing minor repairs
Qualifications
+ A positive attitude and good social/interpersonal skills are essential
+ Minimum of 5 years experience in a warranty services role.
+ Must be able to deal with, and remain calm in confrontational situations
+ Previous experience in a customer service environment
+ A team player that will be able to work closely with Customers, Builders, and Sub-contractors in a fast paced environment.
Additional Information
.
What We Offer:
Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 18 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America.
We offer an excellent benefits package that includes:
+ Health Insurance - Medical, Dental and Vision
+ 401k and discretionary 8% match
+ Employee Stock Ownership Plan
+ Profit Sharing
+ Vacation, Paid Holidays, plus PTO
+ New Home Discount for Team Member and Family
+ College Scholarship Program
+ Community Outreach
+ Sabbaticals
+ And more!
David Weekley Homes is an Equal Opportunity Employer (https://careers.davidweekleyhomes.com/eeo) , and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.
Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Level Warranty Service Manager - Full-time position is now open for candidates interested in the Operations Executive Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
