Job Description
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you’ll learn and grow, contributing to work that shapes the world. Find your future with us.
The senior manager, business communications, Boeing India, is a position within the Boeing communications team, based in Delhi, India, and reports to the director, communications, Boeing India.
Position responsibilities include, but are not limited to:
• Optimize The Boeing Company’s reputation in India in support of business and policy objectives, working across all stakeholder constituencies including traditional and digital media, customers, supplier-partners, government and industry leaders, academia, influencers, and employees.
• Support in-market business objectives: market shaping, sales campaigns, keep it sold, employee engagement
• Motivate and lead a team of communications professionals to support the objectives of the company’s three business units, corporate functions
• Work as a true business partner and in support of the Boeing India leadership team
• Measurably advance key stakeholder relationships and help to weave Boeing into commercial, community and other constituencies; shift perceptions most critical to positive dialogs to gain support, help shape policies and limit competitor influence
• Partner with various Boeing organizations to implement the Boeing brand strategy, driving and leveraging greater brand equity in the region
• Devise and deploy strategies to enhance perceptions that Boeing is a valuable corporate citizen, an environmentally responsible company with strong ethical management standards and committed to sustainability and a long-term partnership in the region
• Effectively represent the company before the media, customers, government organizations, opinion leaders and supplier-partners and act as one of the spokespersons of the company
• Develop strategies and tactics to raise Boeing’s digital visibility and help to positively and measurably influence stakeholder and general public opinion, amplify our messages and build advocacy groups
• Support internal communications to drive stronger local employee engagement, alignment and cohesion.
• Be company spokesperson during non-US business hours with the RAA to respond to media queries real-time to critical issues and emerging news drivers ensure 24/7 media coverage. Provide background media briefing and build relationships and insights across the region.
1. Strategic Planning
• Draft and deploy a cross-enterprise India communications plan that includes all business units and external stakeholders with strategies/tactics that support the business objectives in the country strategy
• Drive implementation to achieve results. Optimize strategic, tactical and fiscal efficiencies by leveraging cross-business unit communications programs and effectively managing internal team and external consultants. Regularly review progress and agree plan-shifts with leadership teams and business units
• Contribute to the development and execution of Boeing’s regional communications strategy.
2. Strategic Counsel and Intelligence
• Work as a true business partner with the Boeing India leadership team and all business units and provide them with strategic and tactical communications counsel.
• Provide strategic counsel to the corporate and business leadership on communications issues.
• Provide regional communications expertise to the Boeing communications organization through training, consulting, sharing best practices, and advising on strategies, philosophies, and techniques to support the company’s business objectives.
3. Media Relations and Public Affairs
• Provide 24/7 real time response to critical issues and emerging news drivers across the region in partnership with country communications directors and managers, providing timely, accurate, and appropriate information and protect the Company’s image and reputation.
• Provide regional coordination with the global media relations team including potential 24/7 real-time response capability for critical/emerging issues.
• Develop and maintain editorial calendars and proactively seek opportunities to place stories.
• Develop and maintain effective relationships with Indian media. Diversify media relationships to include not just trade and business reporters but technology, management, consumer travel –both in traditional and digital media outlets.
• Organize and lead news conferences, events and interviews with Boeing executives. Provide briefings for journalists. Ensure continuous flow of news stories and features to Indian media (press, TV, radio, online) to highlight Boeing activities in the region.
• Coordinate editing, production and distribution of news releases, photos, videos, and other materials with regional team and BU stakeholders.
4. Brand Management and Advertising; Brand Strategy
• Working with corporate brand management and advertising, a) Advise on development and implementation of local advertising, brand management, and sponsorship strategies to ensure consistent, positive presentation of the Boeing brand to targeted audiences; b) Apply and enforce applicable communication standards and formats (E.g., corporate identity, branding, editorial, web, advertising) to ensure consistency and clarity of communications.
5. Digital and Social Media
• Working with Boeing’s digital and social media network, develop strategies and tactics to make Boeing even more visible in the region via Boeing India website and social media and achieve optimal engagement.
• Introduce our content to new audiences, create new content on an as-needed basis and contribute meaningfully and realistically to discussions about digital and multimedia growth opportunities.
• Build and manage the company’s regional following on current and emerging social platforms, tracking emerging trends and developing new ways for the company to capitalize on them, responding to events in a timely manner, with innovative and measurable approaches across digital platforms.
6. Leadership
• Create an inspiring and effective team environment with an open, respectful and communicative culture coupled with clear team goals. Lead, inspire, manage and motivate on a daily basis.
7. Employee Communications
• Work with internal communications team with a specific focus on Boeing’s growing India based employee base employing online platforms, newsletters, executive communications and outreach, and employee meetings that provide timely and credible information to employees to educate, inform, align, and motivate in support of the company’s business plans and objectives.
• Coordinate with supplier management, business unit and partner communications as required to support outreach to non-Boeing badged joint venture employees.
8. Sustainability/Corporate Social Responsibility
• Work with key internal stakeholders to support local Boeing Global Engagement (BGE) programs.
• Supervise corporate citizenship communications plans that help maximize local footprint and position Boeing as a responsible corporate player across the region.
• Devise strategies and plans to share our India sustainability story.
+. Agency Management
• Manage communication agencies in India to achieve maximum ROI. Set explicit, measurable goals for constant, proactive engagement work that maintains momentum. Manage tasks across all Boeing units to maintain and enhance efficiencies.
• Conduct agency reviews as appropriate; constantly source the best external talent while identifying areas for increased cost-effectiveness.
10. Relationship Management
• Work with Boeing India leadership and business units to identify the most critical stakeholder relationships for long-term business success.
• Establish systematic relationship management programs for Boeing covering all stakeholders and measure progress as set against investments.
11. Customer Communications
• Partner with BU communicators to develop strategic plans in support of sales/marketing campaigns. This includes key commercial and defence sales and business development campaigns in the region.
• Establish, maintain and strengthen professional relationships with customer PR departments.
• Identify promotional opportunities for Boeing products and services working with customers.
12. Local Execution of Key Global Programs
• Partner with the global and regional communications teams at Boeing International to plan and deploy comprehensive and robust schedules for visiting executives that touch all stakeholders.
• Partner with key stakeholders to plan, coordinate, and implement special events for employees, external customers, news media, and other audiences to meet business objectives. Evaluate and track speech/presentation commitments, venues, and audiences and make recommendations on appropriate events in which Boeing India, and business unit and functional leaders should participate for maximum value creation.
13. Measurement/Results
• Evaluate utilization of resources, ROI, and results achieved using evolving communications metrics systems.
• Use data analytics and media tracking tools to measure engagement and favourability over time.
Basic Qualifications (Skill/Experience):
• At least 10 years’ experience in communications roles.
• Significant experience working across all stakeholder constituencies, not just media.
• Strong leadership skills; a proven team leader, who is able to motivate and inspire with a strong commitment to a team environment coupled with solid conflict resolution skills.
• Exceptional market-focused business judgment and strong strategic counselling skills.
• Strategic vision and creativity matched with hands-on tactical approach. Excellent judgment, extreme discretion, high ethical standards and flexibility in work hours.
• Proven ability to work effectively with business associations, strategic partners, customers as well as media.
• Excellent media relations skills with significant crisis and issues management experience. In-depth knowledge of Indian media, the international business environment and U.S. – Indian relations.
• Proven experience with digital communications.
• Superior communication, writing and presentation skills; ability to write strong executive speeches and articles for publication.
Preferred Qualifications (Desired Skills/Experience):
• Fluency in English and business communications. Knowledge of AP style guide an added advantage.
• The ability to think and work collaboratively.
• Results-driven, also a strong bottom-line orientation.
• Ability to work with organizational complexity, and a very strong team player.
• Ability to organize/prioritize many concurrent tasks in a fast-paced environment, maintaining keen attention to detail and follow-through.
Typical Education/Experience:
• 15 -18 years with university degree and 10 + years ofrelevant work experience in corporate communications.
• This position requires the individual to travel to domestic and international locations up to 20%, subject to business requirements. Travel may extend up to 3-4 weeks at a time to meet project objectives.
• Benefits and pay are determined in line with India labor market practices. This is not an expat assignment.
• Interested candidates may apply directly via the Boeing career portal at:
Vaccination Requirements:
Boeing is implementing new requirements for employees to be fully vaccinated from COVID-1+ or have an approved reasonable accommodation based on local legislation in several countries. Please refer here for current vaccination and/or reasonable accommodation requirements, and timelines based on location.
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, ****** orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager Business Communications position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
