Job Description
Job description
Key Responsibilities:
People Connects
Ensure people connects by HRBP’s are implemented as per defined SLA
Ensure high quality connects are undertaken with enhanced attrition tagging efficacy
Coordinate and implement people connect reviews with respective client account leadership
Engagement
Drive appreciation framework across the business unit ensuring effective budgetary controls on monetary rewards and timely implementation
Lead community building initiatives including and not limited to client account milestone celebrations, fun@work engagements etc.
Implement collaboration weeks from end-to-end working closely with cross-functional teams
Organize work anniversaries and farewells on a timely basis
Ensure organization connect through timely implementation of quarterly open houses, helpdesks and providing requisite support for half-yearly townhalls
Operations
Provide requisite support and guidance on setting up of new accounts and related assimilation of new associates
Ensure lifecycle support from onboarding-to-exit on a timely basis with high focus on experience delight
Drive appraisal cycle and promotions on a timely basis
Work with account delivery leadership for timely development and implementation of career development plans (CDP’s)
Lead investigations of any untoward inter-personal incidents
Ensure any additional support requirement from HRBP’s is provided in a timely manner
Retention
Undertake and guide team members on conducting effective retention discussions, negotiations and time-bound closures
Support roll-out of any account-specific incentive plans
Work with C&B CoE team for interim corrections and delivery team for rotations
Communications
Draft, review and release department wide communications (including and not limited to leadership hiring announcements, anniversary mailers, medical support and condolences etc.)
Staffing
Provide requisite support for HRBP hiring, onboarding and induction
Ensure requisite trainings and development of HRBP’s
Provide inputs for appraisals and promotions of HRBP team
Required experience and qualifications:
13+ years of experience in undertaking HRBP operations and managing a team of HRBPs
Experienced in partnering with business leadership - ability to work with different personalities and multiple stakeholders
Led a team of at least 2-3 members, giving assignments, tracking tasks to completion, providing feedback and managing performance
Familiarity and expertise in developing dashboards, reporting metrics etc.
Excellent written and oral communication skills
Experienced in organising and implementing events
Must have attention to detail in all aspects of work
Well-developed understanding of IT Services business will be useful
MBA or Post graduate degree in HR preferably from premier B institute is required.
Key Responsibilities:
People Connects
Ensure people connects by HRBP’s are implemented as per defined SLA
Ensure high quality connects are undertaken with enhanced attrition tagging efficacy
Coordinate and implement people connect reviews with respective client account leadership
Engagement
Drive appreciation framework across the business unit ensuring effective budgetary controls on monetary rewards and timely implementation
Lead community building initiatives including and not limited to client account milestone celebrations, fun@work engagements etc.
Implement collaboration weeks from end-to-end working closely with cross-functional teams
Organize work anniversaries and farewells on a timely basis
Ensure organization connect through timely implementation of quarterly open houses, helpdesks and providing requisite support for half-yearly townhalls
Operations
Provide requisite support and guidance on setting up of new accounts and related assimilation of new associates
Ensure lifecycle support from onboarding-to-exit on a timely basis with high focus on experience delight
Drive appraisal cycle and promotions on a timely basis
Work with account delivery leadership for timely development and implementation of career development plans (CDP’s)
Lead investigations of any untoward inter-personal incidents
Ensure any additional support requirement from HRBP’s is provided in a timely manner
Retention
Undertake and guide team members on conducting effective retention discussions, negotiations and time-bound closures
Support roll-out of any account-specific incentive plans
Work with C&B CoE team for interim corrections and delivery team for rotations
Communications
Draft, review and release department wide communications (including and not limited to leadership hiring announcements, anniversary mailers, medical support and condolences etc.)
Staffing
Provide requisite support for HRBP hiring, onboarding and induction
Ensure requisite trainings and development of HRBP’s
Provide inputs for appraisals and promotions of HRBP team
Required experience and qualifications:
13+ years of experience in undertaking HRBP operations and managing a team of HRBPs
Experienced in partnering with business leadership - ability to work with different personalities and multiple stakeholders
Led a team of at least 2-3 members, giving assignments, tracking tasks to completion, providing feedback and managing performance
Familiarity and expertise in developing dashboards, reporting metrics etc.
Excellent written and oral communication skills
Experienced in organising and implementing events
Must have attention to detail in all aspects of work
Well-developed understanding of IT Services business will be useful
MBA or Post graduate degree in HR preferably from premier B institute is required.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager | Employee Experience position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
