Senior Manager
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Job description, work day and responsibilities
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Senior Manager
Bank of America
Mumbai, Maharashtra
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16 hours ago
Full–time
Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services
Process Overview*
GBS GMO Risk Delivery team is part of GMO Risk aligned to provide a centralized risk model, driving consistency through end-to-end horizontal risk management and oversight functions, as well as vertical risk functions. The vertical risk function provides dedicated risk expertise to support the lines of business and regions. The horizontal risk function provides a centr alized view of GMO Risk, support adhoc initiatives and centralized resiliency planning, together with the oversight and support of regulatory requirements and corporate audits impacting GMO.
Job Description*
The GMO Testing Oversight team sits within the Global Markets Operations Risk function. The team aims to deliver robust and consistent oversight and support for all forms of internal and external testing of GMO processes and controls, including QA activity. The GMO QA Oversight team is being newly created and will sit within the GMO Testing Oversight team. It will be resourced by onshore and offshore teams who will provide hands on support for, and oversight of, all QA activities impacting GMO. QA includes in-house QA which is supported by the GMO Risk teams, EIT (Enterprise Independent Testing) QA which is executed by the ETU (Enterprise Testing Utility) on behalf of GMO, and QA which is carried out by the ETU on behalf of GCOR (Global Compliance and Operational Risk).
Responsibilities*
The global team will be responsible for the centralized execution and oversight GMO QA activity. This will include:
• Support BAU, including the execution of in-house QA testing Manage new tests, modification of tests. Critical partner for EIT and FLU in test design, development and migration to EIT.
• Manage the end-to-end process of test results, critical liaison with FLU including:
• Monitor and accept testing results.
• Investigate and rebut unacceptable results.
• Validate failed tests and ensure satisfactory resolution of valid fails.
• Self-serve and interpret results data, create reporting and manage escalations as necessary.
• Provide overarching governance and oversight of all GMO EIT QA:
• Monitor and oversee EIT as service provider.
• Define the organizational approach for QA, including the rationale for which QA is transitioned to EIT, and which remains.
• Define the organizational approach for test design/test script standards, calculation methodologies and thresholds, change controls and test script reviews.
• Design tests, create test scripts, capture all testing documentation.
• Carry out testing of new QA tests, manage the implementation of new tests and oversee the transition of tests to EIT.
• Define the process and rationale for the proactive review and refresh of QA tests and manage all identified changes.
• QA data analysis – trending, themes etc
• Strong organizational, prioritization, and communication (oral / written) skills with attention to detail
• Strong coordination skills as will need to navigate across a number of GMO teams and enterprise stakeholders
• High level of attention to detail, ability to self-start and adapt to a fast-paced environment with multiple deliverables.
• Able to build/maintain relationships with key stakeholders
• Knowledge of GMO processes and controls is desirable, to be able to understand and define testing requirements for key processes.
• Experience in a testing environment is preferred. Within a risk, regulatory compliance or audit function would be an advantage but not essential
Requirements*
• Qualifications * Graduation/ Post Graduation
• Certification if any:
• Experience : 10 years of overall experience in Risk & Control and 5 Years relevant experience in the field of control testing and or equivalent demonstrated through or one of the combinations of the following work experience, certifications & Education
• Foundational skills:
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Desired Skills:
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Work Timings* 10:30 to 23:30
Job Location* Hyderabad/ Mumbai
Company address
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Offer ID: #743957,
Published: 2 weeks ago,
Company registered: 2 years ago
