Job Description
Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.
Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.
We're looking for a Senior Manager, SaaS & Vendor Operations to lead the charge in creating an exceptional employee experience at Oura. In this pivotal role, you'll oversee our SaaSOps lifecycle, productivity platforms, and access automation strategy, ensuring our collaboration and SaaS platforms are secure, integrated, and delivering measurable value. This leadership position is crucial for enabling a seamless and effective employee technology experience, ultimately empowering our team members to do their best work through strategic vendor partnerships and continuous operational excellence.
What you will do:
Own and manage the full lifecycle governance of ŌURA’s SaaS platforms and collaboration tools, from intake and onboarding to deprecation, ensuring each aligns with the company’s identity architecture and role-based access standards.
Lead vendor engagement, owning the relationship with Workplace Technology SaaS vendors, ensuring applications are budgeted for change and renewals are timely. Support and contribute to ongoing governance for SaaS and collaboration tools.
Support Enterprise Architecture as they work to maximize the value and impact of existing SaaS platforms by roadmapping their full capabilities to drive efficiency, automation, and cross-functional value across the broader ŌURA business.
Participate in platform reviews focused on usage, automation, compliance, and access alignment for the Workplace Team
Manage, mentor, and grow a high-performing team through coaching and performance development.
Collaborate cross-functionally with IT, Finance, HR, Legal, and Security to support provisioning, access alignment, and compliance reviews in coordination with IT Platform Engineering.
Partner with IT Platform Engineering to support automation governance, contributing to workflow design and integrations within SaaS and collaboration platforms when needed (e.g., Okta Workflows, Lumos, ITSM workflows).
Maintain app ownership in and contribute to the support of LeanIX Application Portfolio Management (APM), including application lifecycle, footprint, and accuracy of data.
Support the evolution of IT service management processes, supporting automation and integration initiatives.
Track and report on key performance metrics such as automation coverage, provisioning time, access compliance, and license reclaim rates.
This remote U.S. position. Prioritizing candidates located in the New York Tri-State area or the U.S. East Coast timezone.
Requirements
We would love to have you on our team if you have:
6+ years in SaaS operations/management, or IT product management roles.
2+ years leading people or cross-functional teams.
Proven experience leading the implementation and operational ownership of SaaSOps and SaaS Management platforms.
Demonstrated success maximizing the value and impact of SaaS and collaboration platforms, leveraging their full capabilities to drive automation, efficiency, and measurable business outcomes.
Proven experience in IT vendor management, including ownership of contracts, renewals, budgeting, and ongoing governance to ensure performance, cost optimization, and strategic alignment.
Proven success in driving adoption and unlocking the full ROI of Google Workspace, Slack Enterprise Grid, Okta, Miro and Atlassian platforms to enhance collaboration and efficiency across the organization.
Expertise in SaaS lifecycle management, including tool intake, vendor governance, and implementation of best practices.
Familiarity with automation and integration tools such as Workato and Okta Workflows in audit-ready environments (SOC 2, HIPAA, etc.).
Strong leadership and people management skills, with a focus on coaching and mentorship.
Excellent communication and stakeholder alignment abilities.
Strategic thinker with hands-on execution capability.
Analytical and data-driven decision-making approach.
Comfort operating in a fast-scaling, dynamic environment.
Benefits
At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.
What we offer:
Competitive salary and equity packages
Health, dental, vision insurance, and mental health resources
An Oura Ring of your own plus employee discounts for friends & family
20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
Paid sick leave and parental leave
Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.
Region 1 $149,000 - $186,000
Region 2 $138,000 - $172,000
Region 3 $128,000 - $160,000
A recruiter can determine your zones/tiers based on your US location.
We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), Rhode Island (RI), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI)
Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), ****** orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Disclaimer: Beware of fake job offers!
We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:
Our jobs are listed only on the ŌURA Careers page and trusted job boards.
We will never ask for personal information like ID or payment for equipment upfront.
Official offers are sent through Docusign after a verbal offer, not via text or email.
Stay cautious and protect your personal details.
To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.
Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.
We're looking for a Senior Manager, SaaS & Vendor Operations to lead the charge in creating an exceptional employee experience at Oura. In this pivotal role, you'll oversee our SaaSOps lifecycle, productivity platforms, and access automation strategy, ensuring our collaboration and SaaS platforms are secure, integrated, and delivering measurable value. This leadership position is crucial for enabling a seamless and effective employee technology experience, ultimately empowering our team members to do their best work through strategic vendor partnerships and continuous operational excellence.
What you will do:
Own and manage the full lifecycle governance of ŌURA’s SaaS platforms and collaboration tools, from intake and onboarding to deprecation, ensuring each aligns with the company’s identity architecture and role-based access standards.
Lead vendor engagement, owning the relationship with Workplace Technology SaaS vendors, ensuring applications are budgeted for change and renewals are timely. Support and contribute to ongoing governance for SaaS and collaboration tools.
Support Enterprise Architecture as they work to maximize the value and impact of existing SaaS platforms by roadmapping their full capabilities to drive efficiency, automation, and cross-functional value across the broader ŌURA business.
Participate in platform reviews focused on usage, automation, compliance, and access alignment for the Workplace Team
Manage, mentor, and grow a high-performing team through coaching and performance development.
Collaborate cross-functionally with IT, Finance, HR, Legal, and Security to support provisioning, access alignment, and compliance reviews in coordination with IT Platform Engineering.
Partner with IT Platform Engineering to support automation governance, contributing to workflow design and integrations within SaaS and collaboration platforms when needed (e.g., Okta Workflows, Lumos, ITSM workflows).
Maintain app ownership in and contribute to the support of LeanIX Application Portfolio Management (APM), including application lifecycle, footprint, and accuracy of data.
Support the evolution of IT service management processes, supporting automation and integration initiatives.
Track and report on key performance metrics such as automation coverage, provisioning time, access compliance, and license reclaim rates.
This remote U.S. position. Prioritizing candidates located in the New York Tri-State area or the U.S. East Coast timezone.
Requirements
We would love to have you on our team if you have:
6+ years in SaaS operations/management, or IT product management roles.
2+ years leading people or cross-functional teams.
Proven experience leading the implementation and operational ownership of SaaSOps and SaaS Management platforms.
Demonstrated success maximizing the value and impact of SaaS and collaboration platforms, leveraging their full capabilities to drive automation, efficiency, and measurable business outcomes.
Proven experience in IT vendor management, including ownership of contracts, renewals, budgeting, and ongoing governance to ensure performance, cost optimization, and strategic alignment.
Proven success in driving adoption and unlocking the full ROI of Google Workspace, Slack Enterprise Grid, Okta, Miro and Atlassian platforms to enhance collaboration and efficiency across the organization.
Expertise in SaaS lifecycle management, including tool intake, vendor governance, and implementation of best practices.
Familiarity with automation and integration tools such as Workato and Okta Workflows in audit-ready environments (SOC 2, HIPAA, etc.).
Strong leadership and people management skills, with a focus on coaching and mentorship.
Excellent communication and stakeholder alignment abilities.
Strategic thinker with hands-on execution capability.
Analytical and data-driven decision-making approach.
Comfort operating in a fast-scaling, dynamic environment.
Benefits
At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.
What we offer:
Competitive salary and equity packages
Health, dental, vision insurance, and mental health resources
An Oura Ring of your own plus employee discounts for friends & family
20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
Paid sick leave and parental leave
Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.
Region 1 $149,000 - $186,000
Region 2 $138,000 - $172,000
Region 3 $128,000 - $160,000
A recruiter can determine your zones/tiers based on your US location.
We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), Rhode Island (RI), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI)
Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), ****** orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Disclaimer: Beware of fake job offers!
We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:
Our jobs are listed only on the ŌURA Careers page and trusted job boards.
We will never ask for personal information like ID or payment for equipment upfront.
Official offers are sent through Docusign after a verbal offer, not via text or email.
Stay cautious and protect your personal details.
To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager, SaaS & Vendor Operations- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
