Job Description
Role Purpose
Responsible for service delivery capabilities to all _VOIS CARE in India, driving the unit to an excellent level of first and second line of support for Vodafone customers enabling them to use the wide variety of products & Services voice or data, Also raising the accessibility levels & enabling the resolution of technical inquires / problems for _VOIS CARE to systemically measure and address the root cause to drive improvement through the organization fulfilling _VOIS contractual...
Responsible for service delivery capabilities to all _VOIS CARE in India, driving the unit to an excellent level of first and second line of support for Vodafone customers enabling them to use the wide variety of products & Services voice or data, Also raising the accessibility levels & enabling the resolution of technical inquires / problems for _VOIS CARE to systemically measure and address the root cause to drive improvement through the organization fulfilling _VOIS contractual...
💡 Quick Summary
Seeking a career-building opportunity? The Senior Manager|SMC Lead|Service Delivery|WFM|Ahmedbad position is now open for candidates interested in the Customer Care sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
