Senior Operations Consultant

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Be part of something special at Bank of America Chester. Part of a leading global financial institution, we are looking for high potential individuals to join us in driving our people forward. Bank of America Chester is an exciting, diverse workplace where we are committed to delivering a great client experience to the businesses and individuals who call Chester home. Join our team today and find a rewarding, global career.


Job Description:
This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement.

The Global AML and Onboarding Operations organization is a central control function which governs, facilitates, and oversees the end-to-end AML program across all GB, GM businesses and jurisdictions globally and manage AML risks by implementing and executing processes and controls. High Risk Detection Group is part of AML Operations.


Responsibilities:

Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise
Manages projects and direct activities of a team related to special initiatives
Advises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives
Builds relationships with business partners across various Lines of Business
Manages and defines responsibilities and accountabilities for key program and projects

Skills:

Communication and problem solving of complex reviews involving Global Laws, Rules, and Regulations
Ability to balance and prioritize across multiple deliverables and tight timelines.
Professional maturity and experience to interact with, compliance, senior bankers, and senior management.
Experience ideally within AML programs and/or risk management
Must be detail oriented with ability to analyze and consolidate complex KYC and transactional information.
Understanding of evolving Laws, Rules and Regulations for AML is core and applying this to day-to-day-engagement with both operations and bankers is key to success.
Demonstrated ability to think strategically and execute tactically
Ability to read and understand complex matters, anticipate risks, and summarize key information
High attention to details and strong organizational skills
Strong written and verbal communication skills
Proficient in Microsoft Office applications, including Excel, Word and SharePoint
Demonstrated dependability and ability to act with a sense of urgency
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment.

Benefits of working at Bank of America

UK

Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
Use of a flex fund to use towards benefits
Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

United Kingdom
England
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