Job Description
Interested candidates can apply in the link below
https://forms.gle/Po8skWfEojFySc1X8
Intellipaat is a global online professional training provider. We create courses for professional career growth with high outcome results on top technologies like Big Data, Data Science & AI, Business Intelligence, Cloud, Blockchain, Database, Programming, Testing, Project Management, etc. We help professionals to help into their dream job by providing world class training & learning experience. Intellipaat world with top MNC’s like NASDAQ, Society Generale, Ericsson, etc. in upskilling their workforce and keeping them in sync with the changing technology and digital landscape.
Success so far:
● 15 Lakh + users across 155+ countries.
● Partnered with top universities across the globe.
● Trusted by 250+ top MNC’s
● Course in collaboration with Top world universities - MIT USA, IIT Madras, IIT Roorkee, IIT Guwahati, IIT Jammu, IU Germany, University of Essex, University of Liverpool, etc.
● Courses in Collaboration with top MNC’s - IBM, Microsoft, EC-Council, etc.
Our Vision:”Democratisation of the Education Sector”
‘We believe that everyone has the right to quality education, so we strive to provide quality training at the lowest cost.’
Job Title - Sr. Associate - Operations ( Learning Ops)
Job Location - Bengaluru,karnataka (Work from Office)
The Work- What will you do at Intellipaat -
-Helping the learners with their queries and helping them to understand how the course will be delivered.
-Come with innovative ideas for increasing the learning experience as well as identifying the core areas of improvement and work with the team to improve the same.
-Handling operations work related to the courses assigned.
-Taking care of feedback and other key performance metrics defined by the company on customer engagement and making sure those will be achieved.
-Interacting with learners as well as trainers / mentors and coordinating on a regular basis for effective training delivery.
-Perform as the primary interface for all learners with regards to customer escalations. Focus on problem avoidance in the escalation process. Prioritize and stimulate escalations with Continuing Product
-Development (CPD) to ensure visibility, traction and ultimate closure.
-Establish correct expectations, enforce relief and resolve through effective communication.
Excited ? This is what we are looking for-
-2 years in Learning Operations - Edtech Preferred.
-Good communication and interpersonal skills.
-Exceptional listening and analytical skills.
-Solid time management skills.
-Must be able to effectively deal with people at all levels inside and outside of the Company
💡 Quick Summary
Seeking a career-building opportunity? The Senior Operations Executive position is now open for candidates interested in the Operations Executive Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
