Job Description
Looking for a Dynamic Operations Candidate for a legal tech Platform in Mumbai!
Job Responsibilities:
● Manage Requests: Handle incoming requests from clients via email, calls, and other communication channels.
● Coordinate with Channel Partners: Collaborate with Channel Partners to secure the best possible service offerings for our corporate employees. Negotiate and finalize agreements and contracts to ensure efficient and cost-effective operations.
● Work with the operations team to strategize, manage day-to-day operations and oversee the workflow
● Develop and implement processes that streamline operations, increase efficiency, and reduce costs
● Manage a team including hiring, training, and performance management
● Manage vendor relationships
● Coach internal teams and external stakeholders on new product features, functional enhancements and process upgrades
● Understand user challenges, gain insights, suggest product and operational process improvements
● Ensure enterprise satisfaction and retention, source constructive feedback and relay it to the relevant teams
● Collaborate with other teams, including product development and sales, to ensure that all aspects of the business are aligned and working together to achieve the Company's goals
Job Requirements
● 1 - 4 years of experience in operations, preferably with a B2B startup
● Data-oriented: Strong analytical skills with the ability to handle and interpret data effectively.
● Well-versed with Advanced Excel/Google Sheets and coordination via calls
● Good communication and interpersonal skills
Job Responsibilities:
● Manage Requests: Handle incoming requests from clients via email, calls, and other communication channels.
● Coordinate with Channel Partners: Collaborate with Channel Partners to secure the best possible service offerings for our corporate employees. Negotiate and finalize agreements and contracts to ensure efficient and cost-effective operations.
● Work with the operations team to strategize, manage day-to-day operations and oversee the workflow
● Develop and implement processes that streamline operations, increase efficiency, and reduce costs
● Manage a team including hiring, training, and performance management
● Manage vendor relationships
● Coach internal teams and external stakeholders on new product features, functional enhancements and process upgrades
● Understand user challenges, gain insights, suggest product and operational process improvements
● Ensure enterprise satisfaction and retention, source constructive feedback and relay it to the relevant teams
● Collaborate with other teams, including product development and sales, to ensure that all aspects of the business are aligned and working together to achieve the Company's goals
Job Requirements
● 1 - 4 years of experience in operations, preferably with a B2B startup
● Data-oriented: Strong analytical skills with the ability to handle and interpret data effectively.
● Well-versed with Advanced Excel/Google Sheets and coordination via calls
● Good communication and interpersonal skills
💡 Quick Summary
Seeking a career-building opportunity? The Senior Operations Executive | Banking|Insurance position is now open for candidates interested in the Operations Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
