Senior Operations Manager

💰 ₹18,000 - ₹28,800 (Est.) 📍 Mumbai 🕐 5 days ago

Job Description

Job Title: Senior Operations Manager

Location: Vashi , Navi Mumbai

Employment Type: Full Time

Experience Level: Senior

About Us:

Embrace Earth Travels is a dynamic and customer-focused travel company committed to delivering exceptional travel experiences. We specialize in [e.g., luxury travel, corporate travel, group Study tours,Holiday Bookings , etc.] and pride ourselves on innovation, excellence, and seamless service.

Job Overview:

We are seeking a detail-oriented and proactive Travel Business Operations Specialist to oversee the day-to-day operations of our travel services. This role involves coordinating with suppliers, managing client itineraries, optimizing workflows, and ensuring operational efficiency across all departments.

Key Responsibilities:
• Coordinate and manage end-to-end travel bookings including flights, accommodations, tours, and transport.
• Liaise with vendors, suppliers, and partners to ensure timely service delivery.
• Maintain and optimize internal systems and booking platforms.
• Monitor and improve operational workflows for efficiency and customer satisfaction.
• Handle client inquiries and resolve operational issues or last-minute changes.
• Prepare and manage travel documentation including invoices, confirmations, and itineraries.
• Support budgeting, reporting, and data analysis related to travel operations.
• Stay updated with industry trends, compliance requirements, and technology solutions.

Requirements:
• Bachelor's degree in Tourism, Business, Hospitality, or related field.
• Minimum 8 years of experience in travel operations, travel agencies, or tour management.
• Strong understanding of GDS systems (e.g., Amadeus, Sabre, Galileo) and booking tools.
• Excellent organizational, problem-solving, and multitasking skills.
• Strong communication skills and customer service orientation.
• Proficiency in MS Office; experience with CRM or travel ERP systems is a plus.
• Ability to work under pressure in a fast-paced environment.

Preferred:
• Experience with international travel logistics and vendor negotiations.
• Multilingual skills are a plus.
• Familiarity with visa processes and travel regulations.

What We Offer:
• Competitive salary and performance bonuses.
• Opportunities for career growth and professional development.
• A collaborative and supportive team environment.
• Travel benefits and discounts.

Interested candidates can send your Cv at [email protected] Or Please contact

Ms Yashoda : +91 9324XXXXXX

Job Type: Full-time

Pay: From ₹40,000.00 per month

Experience:
• tour operations or coordination : 8 years (Preferred)

Work Location: In person

💡 Quick Summary

Seeking a career-building opportunity? The Senior Operations Manager position is now open for candidates interested in the Operations Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.

Sponsored

Job Details

Company Name: Embrace Earth Travels

Frequently Asked Questions

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The expected salary for Senior Operations Manager in Mumbai is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Senior Operations Manager is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Senior Operations Manager. Previous experience in Operations Executive Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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