Job Description
Work from home
Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: www.cyara.com
Want to know what it’s really like to work at Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us: https://cyara.com/employee-profiles/
Let's talk about the role and responsibilities:
• Perform monthly revenue close tasks in Netsuite, including reconciliations and analysis of key accounts
• Process customer sales orders and invoicing requests in Netsuite
• Interpreting billing details from customer order forms and setting invoicing schedules accordingly
• Maintain logs of orders that cannot be billed due to PO/contract discrepancies and follow up.
• Updating and maintaining the customer billing schedule including new, renewal, upsell, downsell, and churn customer invoices as well as contract amendments.
• Keep ongoing communication between Sales, Customer Success, Renewals and Accounting to ensure accurate billing/renewal and understand and resolve payment delays and billing queries
• Work closely with the Sales Operations team to assure bookings workflow to invoices is accurate and reconciling month-end.
• Ensure integrity of key processes by understanding systems, flow of transactions and internal controls
• Assist in providing supporting documentation for audits and ad hoc
• Work with team on any system implementation/improvement tasks as needed
Let’s talk about your skills/expertise:
• 5+ years of experience as AR/Billing Specialist, Staff Accountant or similar (within accounting/revenue) at a technology company, SaaS experience preferred.
• Experience with an ERP- NetSuite highly preferred
• Experience with SSP Analysis and NetSuite ARM highly preferred
• Excellent written and verbal communication abilities.
• Excellent Excel skills for data aggregation, analysis, and reporting.
• Understanding of accounting systems and data structure, especially billing systems.
Why you should join us:
At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, ****** orientation, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we’ve built our business on four essential values that we live and breathe every day:
• Customer Obsession
• Innovation
• Humility
• Quality
Interested? Know someone who might be? Apply online now.
Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant.
Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid
Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: www.cyara.com
Want to know what it’s really like to work at Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us: https://cyara.com/employee-profiles/
Let's talk about the role and responsibilities:
• Perform monthly revenue close tasks in Netsuite, including reconciliations and analysis of key accounts
• Process customer sales orders and invoicing requests in Netsuite
• Interpreting billing details from customer order forms and setting invoicing schedules accordingly
• Maintain logs of orders that cannot be billed due to PO/contract discrepancies and follow up.
• Updating and maintaining the customer billing schedule including new, renewal, upsell, downsell, and churn customer invoices as well as contract amendments.
• Keep ongoing communication between Sales, Customer Success, Renewals and Accounting to ensure accurate billing/renewal and understand and resolve payment delays and billing queries
• Work closely with the Sales Operations team to assure bookings workflow to invoices is accurate and reconciling month-end.
• Ensure integrity of key processes by understanding systems, flow of transactions and internal controls
• Assist in providing supporting documentation for audits and ad hoc
• Work with team on any system implementation/improvement tasks as needed
Let’s talk about your skills/expertise:
• 5+ years of experience as AR/Billing Specialist, Staff Accountant or similar (within accounting/revenue) at a technology company, SaaS experience preferred.
• Experience with an ERP- NetSuite highly preferred
• Experience with SSP Analysis and NetSuite ARM highly preferred
• Excellent written and verbal communication abilities.
• Excellent Excel skills for data aggregation, analysis, and reporting.
• Understanding of accounting systems and data structure, especially billing systems.
Why you should join us:
At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, ****** orientation, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we’ve built our business on four essential values that we live and breathe every day:
• Customer Obsession
• Innovation
• Humility
• Quality
Interested? Know someone who might be? Apply online now.
Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant.
Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid
💡 Quick Summary
Seeking a career-building opportunity? The Senior Revenue Accountant position is now open for candidates interested in the Accountant Jobs sector. This role in Anywhere offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
