Job Description
Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest.
At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.
Greenlight is seeking a Senior Risk Management Specialist to join their Risk Operations team. This role is pivotal in upholding the
organization's financial integrity and protecting against fraud. If you're passionate about shaping a financially healthy and happy future for kids, this opportunity could be your chance to make a significant impact.
This role reports to the Associate Manager, Risk Management
Your day-to-day:
• Demonstrate SME expertise in performing detailed analysis of high-risk add funds, purchases, and money movement through real-time queues. Proven track record in resolving fraud alerts promptly to mitigate potential revenue losses and minimize customer harm
• Support internal escalations from leadership, peers, and partner teams on escalated matters related to fraud risk
• Provide mentoring and assistance to fellow employees, answering their questions, and offering feedback on customer issues. Support all areas of Fraud Operations as needed
• Maintain and exceed performance standards set by the business to ensure operational efficiencies and accurate decision-making
• Exhibit a strong ability to determine existing fraud trends by analyzing accounts and transaction patterns. Share feedback on observations and recommend best practices based on changing patterns and trends
• Identify opportunities for fraud rule and fraud system improvements to mitigate losses and increase department efficiency while maintaining a positive customer experience
• Support early assessments of new products, features, and risk rules
• Keep up to date on Greenlight products, policies, and procedures. Provide feedback to management regarding necessary changes, enhancements, and customer care issues
• Exhibit exceptional customer relationship skills and a passion for problem-solving
• Demonstrate strategic thinking and mental flexibility to comprehend both the problem's details and the larger business solutions. Enjoy collaborating with the team and other departments, all while maintaining a self-motivated, target-driven, and independent work ethic
What you'll bring to the team:
• 4+ years of hands-on experience in a risk review environment, demonstrating a solid foundation in risk assessment and mitigation strategies
• Proficient in the knowledge of back-end systems that support consumer transactions and operational procedures, allowing for effective risk analysis and decision-making
• A clear understanding of Risk Assessment Methodologies, enabling the identification and evaluation of potential risks effectively
• Strong analytical skills, combined with meticulous research capabilities and an unwavering attention to detail, to thoroughly evaluate and respond to risk factors
• The ability to adapt to a dynamic and rapidly changing environment, ensuring a flexible approach to risk management strategies
• Demonstrated capacity to work both independently and as an integral part of a team contributing to collective risk management efforts
• Excellent written, verbal, and interpersonal communication skills, facilitating effective collaboration and risk-related discussions
• A self-starter mindset, actively seeking opportunities for learning and professional development within the field of risk management
• Proficiency in the use of Google apps and familiarity with fraud solutions providers such as LexisNexis, IDology, Zendesk, Braintree, and similar tools
• Foster collaboration and engagement while exhibiting a strong commitment to our organizational culture
• A Bachelor's degree is required, or equivalent work experience, demonstrating a strong foundation in risk management principles
Working Hours:
The role requires working in rotational Shifts:
• From 3:30 PM to 12:30 AM IST
• From 11:30 PM to 8:30 AM IST
Who we are:
It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team.
Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, ****** orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law
At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.
Greenlight is seeking a Senior Risk Management Specialist to join their Risk Operations team. This role is pivotal in upholding the
organization's financial integrity and protecting against fraud. If you're passionate about shaping a financially healthy and happy future for kids, this opportunity could be your chance to make a significant impact.
This role reports to the Associate Manager, Risk Management
Your day-to-day:
• Demonstrate SME expertise in performing detailed analysis of high-risk add funds, purchases, and money movement through real-time queues. Proven track record in resolving fraud alerts promptly to mitigate potential revenue losses and minimize customer harm
• Support internal escalations from leadership, peers, and partner teams on escalated matters related to fraud risk
• Provide mentoring and assistance to fellow employees, answering their questions, and offering feedback on customer issues. Support all areas of Fraud Operations as needed
• Maintain and exceed performance standards set by the business to ensure operational efficiencies and accurate decision-making
• Exhibit a strong ability to determine existing fraud trends by analyzing accounts and transaction patterns. Share feedback on observations and recommend best practices based on changing patterns and trends
• Identify opportunities for fraud rule and fraud system improvements to mitigate losses and increase department efficiency while maintaining a positive customer experience
• Support early assessments of new products, features, and risk rules
• Keep up to date on Greenlight products, policies, and procedures. Provide feedback to management regarding necessary changes, enhancements, and customer care issues
• Exhibit exceptional customer relationship skills and a passion for problem-solving
• Demonstrate strategic thinking and mental flexibility to comprehend both the problem's details and the larger business solutions. Enjoy collaborating with the team and other departments, all while maintaining a self-motivated, target-driven, and independent work ethic
What you'll bring to the team:
• 4+ years of hands-on experience in a risk review environment, demonstrating a solid foundation in risk assessment and mitigation strategies
• Proficient in the knowledge of back-end systems that support consumer transactions and operational procedures, allowing for effective risk analysis and decision-making
• A clear understanding of Risk Assessment Methodologies, enabling the identification and evaluation of potential risks effectively
• Strong analytical skills, combined with meticulous research capabilities and an unwavering attention to detail, to thoroughly evaluate and respond to risk factors
• The ability to adapt to a dynamic and rapidly changing environment, ensuring a flexible approach to risk management strategies
• Demonstrated capacity to work both independently and as an integral part of a team contributing to collective risk management efforts
• Excellent written, verbal, and interpersonal communication skills, facilitating effective collaboration and risk-related discussions
• A self-starter mindset, actively seeking opportunities for learning and professional development within the field of risk management
• Proficiency in the use of Google apps and familiarity with fraud solutions providers such as LexisNexis, IDology, Zendesk, Braintree, and similar tools
• Foster collaboration and engagement while exhibiting a strong commitment to our organizational culture
• A Bachelor's degree is required, or equivalent work experience, demonstrating a strong foundation in risk management principles
Working Hours:
The role requires working in rotational Shifts:
• From 3:30 PM to 12:30 AM IST
• From 11:30 PM to 8:30 AM IST
Who we are:
It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team.
Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, ****** orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law
💡 Quick Summary
Seeking a career-building opportunity? The Senior Risk Management Specialist position is now open for candidates interested in the Work from home Jobs sector. This role in Andhra Pradesh offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
