Job Description
Full job description
494716
Perth
Administration/Support Service
Full-time (Permanent)
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Why You Will be Excited About This Role
Ready to be the driving force behind Western Australia’s premier roofing operations? As our new Service Coordinator at Hi-Point Roofing, you’ll step into a role where your organisational talents and customer service excellence will directly impact thousands of residential and commercial projects across Perth.
Why You Will Like Working Here
Hi-Point Roofing is part of Australia’s leading construction, property and finance company known as the ABN Group. The group employs 1,900 staff, 2,500 independent construction contractors and more apprentices than any other builder in Australia. Hi-Point Roofing is a well-established customer focussed business that takes pride in exceeding their customer expectations on quality, reliability, and customer service. As part of our dynamic team, you’ll work in an environment where initiative is rewarded, and professional growth is actively supported.
Our employee benefits include:
In-House Discounts: Exclusive discounts to enjoy
Flexibility: Work arrangements tailored to support your work-life balance
Career Growth: Opportunities to elevate your career within a thriving organization
Wellness Focus: Dedicated programs to nurture your well-being
Health Coverage: Access discounted private health insurance
Parental Leave: Paid leave for both primary and non-primary carers
What You Will Be Working On
Your role goes far beyond traditional coordination, you’ll be the crucial link between our construction teams, stakeholders, and our customers. Here’s what makes this position unique:
You’ll be the first point of contact for all After Care service inquiries, ensuring exceptional customer experiences while maintain operational efficiency. This includes:
Managing incoming service calls and email inquiries with prompt, professional responses
Coordinating with Roofing Supervisors to schedule and optimise service delivery
Overseeing materials ordering and fall protection equipment requirements
Creating and maintaining detailed service reports and documentation
Building strong relationships with subcontractors and managing work orders efficiently
What Type of Person Will Be Successful
You’re a natural problem solver who thrives in fast-paced environments. With strong communication skills and a knack for staying organised, you’re always on top of things. You bring a keen eye for detail and the ability to manage multiple tasks with ease. If this sounds like you, we’re looking for someone who also has:
Strong organising and time management skills
The desire to deliver an exceptional customer experience
High attention to detail and accuracy
Ability to interpret building plans
Proficient computer skills in Microsoft Office suite
Experience in a similar role or in residential construction is advantageous
How To Apply
Ready to take your coordination career to the next level with Perth’s leading roofing company? We encourage you to submit your application today.
494716
Perth
Administration/Support Service
Full-time (Permanent)
View favourites
Why You Will be Excited About This Role
Ready to be the driving force behind Western Australia’s premier roofing operations? As our new Service Coordinator at Hi-Point Roofing, you’ll step into a role where your organisational talents and customer service excellence will directly impact thousands of residential and commercial projects across Perth.
Why You Will Like Working Here
Hi-Point Roofing is part of Australia’s leading construction, property and finance company known as the ABN Group. The group employs 1,900 staff, 2,500 independent construction contractors and more apprentices than any other builder in Australia. Hi-Point Roofing is a well-established customer focussed business that takes pride in exceeding their customer expectations on quality, reliability, and customer service. As part of our dynamic team, you’ll work in an environment where initiative is rewarded, and professional growth is actively supported.
Our employee benefits include:
In-House Discounts: Exclusive discounts to enjoy
Flexibility: Work arrangements tailored to support your work-life balance
Career Growth: Opportunities to elevate your career within a thriving organization
Wellness Focus: Dedicated programs to nurture your well-being
Health Coverage: Access discounted private health insurance
Parental Leave: Paid leave for both primary and non-primary carers
What You Will Be Working On
Your role goes far beyond traditional coordination, you’ll be the crucial link between our construction teams, stakeholders, and our customers. Here’s what makes this position unique:
You’ll be the first point of contact for all After Care service inquiries, ensuring exceptional customer experiences while maintain operational efficiency. This includes:
Managing incoming service calls and email inquiries with prompt, professional responses
Coordinating with Roofing Supervisors to schedule and optimise service delivery
Overseeing materials ordering and fall protection equipment requirements
Creating and maintaining detailed service reports and documentation
Building strong relationships with subcontractors and managing work orders efficiently
What Type of Person Will Be Successful
You’re a natural problem solver who thrives in fast-paced environments. With strong communication skills and a knack for staying organised, you’re always on top of things. You bring a keen eye for detail and the ability to manage multiple tasks with ease. If this sounds like you, we’re looking for someone who also has:
Strong organising and time management skills
The desire to deliver an exceptional customer experience
High attention to detail and accuracy
Ability to interpret building plans
Proficient computer skills in Microsoft Office suite
Experience in a similar role or in residential construction is advantageous
How To Apply
Ready to take your coordination career to the next level with Perth’s leading roofing company? We encourage you to submit your application today.
💡 Quick Summary
Seeking a career-building opportunity? The Service Coordinator position is now open for candidates interested in the Construction, Repair & Maintenance Services sector. This role in Perth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Construction, Repair & Maintenance Services is a plus.
