Service Desk Analyst - Government

💰 $10,640 - $17,024 (Est.) 📍 Wellington 🏠 Remote / WFH

Job Description

General information
Location
Wellington
Expertise
Technology
Job Level
Entry, Experienced
Employment Type
Permanent full-time
Close Date
10-Aug-2026
Ref #
61799
Description & Requirements
Looking for a career not just a job?

Do you have a passion for Service Desk work and can deliver exceptional customer service?

Do you have exceptional communication skills and you are a natural multi-tasker with the ability to juggle ever-changing priorities?

Then we want YOU!

We are looking for someone who has the right to work for Spark in New Zealand, if you do not meet this requirement we cannot proceed with your application.

Shifts for this role will be Monday to Friday between the hours of 8.30am and 6.00pm. You may also be required to work on Public Holidays. Please only apply if these hours suit your own work life balance.

We are looking for self-motivated team members wanting to upskill themselves and learn something different every day
Learn new technology on the go
Be able to talk to customers from all walks of life through working applications or configuring their BYOD
Be a flexible and friendly team member
A joy to deal with and our customer knows you by name because you are unbelievably awesome
Ability to roll with new processes when required
It doesn't take talent to have a:

Great work ethic
Be on time
Make an effort
Bring Energy
Be Passionate in what you do
Be coachable
Be prepared
Do extra
Technically you will ideally know/have:

The following technologies would be preferred - Messaging, Citrix, Cloud, and Office365.
2+ years' experience in a customer service environment such as experience in a contact centre / IT service desk
Relevant tertiary qualification (preferred, but not essential)
Relevant IT industry certification(s) would be advantageous
Working for Spark has some great benefits:

Flexible working
Life, health and income protection insurance
Generous product allowance
Discounted rates with NZ Retailers
Wellington Central location
If you would like to help us unleash the potential in all people, then apply NOW!



Position Description
Servicedesk Analyst - new PD.pdf
 

💡 Quick Summary

Seeking a career-building opportunity? The Service Desk Analyst - Government position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Wellington offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.

Sponsored

Job Details

Company Name: Spark New Zealand

Frequently Asked Questions

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The expected salary for Service Desk Analyst - Government in Wellington is $10,640 - $17,024 (Est.) per month. Actual compensation may vary based on experience and negotiation.
Yes, Service Desk Analyst - Government is a remote / work from home position. You can apply from anywhere in India.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Service Desk Analyst - Government. Previous experience in IT Engineer & Developer Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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