Job Description
Tectronics Techworld Pvt. Ltd
Senior Account Manager
Tectronics Techworld Pvt. Ltd • Rajkot, Gujarat • via Glassdoor
15 hours ago
₹45K–₹60K a month
Full–time
Apply directly on Glassdoor
Job description
Hiring: Sr. Manager – Accounts
Company Name:- Tectronics Techworld Pvt. Ltd., Lothda (Rajkot)
• Knowledge of accounting, taxation & compliance
• Experience in financial analysis, costing & reporting
• Knowledge of Miracle software
• Handle taxation & statutory compliance
• Reporting to Director
Time:- * AM–7 PM |
Facility :- Bus, Canteen, Leave, Bonus
Contact No.: 8511XXXXXX |
Mail Id:- hr01@...
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Kotak Mahindra Bank
Service Excellence Specialist - Wholesale Banking
Kotak Mahindra Bank • Rajkot, Gujarat • via Apna Jobs
15 hours ago
Full–time
No Degree Mentioned
Apply on Apna Jobs
Job description
Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Service Excellence (WISE)
The Service Excellence Specialist (SES) plays a critical role in driving operational excellence and enhancing customer experience across wholesale banking services. This role involves close collaboration with internal stakeholders to identify service gaps, streamline processes, and implement best practices that align with the bank’s commitment to delivering superior service quality.
1. Service Delivery & Client Experience
Monitor and enhance service delivery standards across wholesale banking operations.
Ensure timely resolution of client issues and service requests with a focus on quality and responsiveness.
Act as a liaison between internal teams and clients to ensure seamless service execution.
2. Process Improvement & Operational Monitor and evaluate service delivery standards across wholesale banking operations to ensure consistent customer experience.
Identify process improvement opportunities and work with cross-functional teams to implement service enhancements.
Act as a liaison between business units and service teams to resolve escalations and ensure timely issue resolution.
Analyze customer feedback and service metrics to generate actionable insights and drive continuous improvement.
Support the implementation of service excellence frameworks and tools across CIIB functions.
Conduct training and awareness sessions to promote a culture of service excellence within the organization.
Collaborate with technology and operations teams to automate and digitize service processes for improved efficiency.
Ensure compliance with internal policies, regulatory guidelines, and service quality standards.Experience Level
Mid Level
💡 Quick Summary
Seeking a career-building opportunity? The Service Excellence Specialist - Wholesale Banking position is now open for candidates interested in the Accountant Jobs sector. This role in Rajkot offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.