Job Description
The Team
You will join a team of staff across the country that ensures the proper conduct of the election and upholds the Electoral Integrity Framework. You will work across a diverse and dispersed network, working closely with our State Office, National Office and the other states and territories.
The Opportunity
The AEC is seeking a motivated and resilient person with the demonstrated ability to contribute to organisational outcomes and work collaboratively, supporting the Team Leader and working within a small team. A demonstrated commitment to building sustainable relationships with internal and external stakeholders whilst working collaboratively with peers and staff is also required.
The Service Officer will be responsible for general administrative tasks, project management, team leadership, and delivery of staff training. At the direction of the Team Leader, you will also assist with other duties as required to support the successful delivery of the election.
During the non-election period the focus is firmly on enrolment management, comprehensive election planning and other ongoing projects leading up to the announcement of the election. The Service Officer will actively train and mentor staff to ensure they are undertaking their work according to legislation, policy, and procedure, whilst also making broader contributions to the review and refinement of internal policies and procedures.
When an election is announced the workload for all divisional staff increases substantially for a period of 8-12 weeks. The Service Officer is responsible for managing projects during the election, as advised by the Team Leader. Some of these projects may be high risk and large-scale, with pressure to complete work within short and immutable timeframes and may be subject to public and media scrutiny.
To excel you’ll have:
Resilience and positivity, with the ability to respond and adapt to changing operational environments, being a self-starter and using initiative.
Confidence and the ability to effectively communicate, collaborate and negotiate with team members, business areas and external stakeholders at all levels of seniority.
A high level of integrity and motivation with the ability to make evidence-based and effective decisions.
A demonstrated ability to work autonomously and a strong commitment to working harmoniously within a team to achieve positive results and support the AEC’s strategic direction.
Eligibility
AEC employees must be Australian citizens.
Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
Applicants are required to consent to, undergo, obtain and maintain a character clearance.
Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role.
Contact: Dragan Mugosa, 03 ++67 3117
Due Date: Monday + September 2026, 11:5+PM AEST
You will join a team of staff across the country that ensures the proper conduct of the election and upholds the Electoral Integrity Framework. You will work across a diverse and dispersed network, working closely with our State Office, National Office and the other states and territories.
The Opportunity
The AEC is seeking a motivated and resilient person with the demonstrated ability to contribute to organisational outcomes and work collaboratively, supporting the Team Leader and working within a small team. A demonstrated commitment to building sustainable relationships with internal and external stakeholders whilst working collaboratively with peers and staff is also required.
The Service Officer will be responsible for general administrative tasks, project management, team leadership, and delivery of staff training. At the direction of the Team Leader, you will also assist with other duties as required to support the successful delivery of the election.
During the non-election period the focus is firmly on enrolment management, comprehensive election planning and other ongoing projects leading up to the announcement of the election. The Service Officer will actively train and mentor staff to ensure they are undertaking their work according to legislation, policy, and procedure, whilst also making broader contributions to the review and refinement of internal policies and procedures.
When an election is announced the workload for all divisional staff increases substantially for a period of 8-12 weeks. The Service Officer is responsible for managing projects during the election, as advised by the Team Leader. Some of these projects may be high risk and large-scale, with pressure to complete work within short and immutable timeframes and may be subject to public and media scrutiny.
To excel you’ll have:
Resilience and positivity, with the ability to respond and adapt to changing operational environments, being a self-starter and using initiative.
Confidence and the ability to effectively communicate, collaborate and negotiate with team members, business areas and external stakeholders at all levels of seniority.
A high level of integrity and motivation with the ability to make evidence-based and effective decisions.
A demonstrated ability to work autonomously and a strong commitment to working harmoniously within a team to achieve positive results and support the AEC’s strategic direction.
Eligibility
AEC employees must be Australian citizens.
Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
Applicants are required to consent to, undergo, obtain and maintain a character clearance.
Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role.
Contact: Dragan Mugosa, 03 ++67 3117
Due Date: Monday + September 2026, 11:5+PM AEST
💡 Quick Summary
Seeking a career-building opportunity? The Service Officer| VIC Operations position is now open for candidates interested in the Government Job Alert sector. This role in Macedon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.