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Service System Support Analyst

Work from home Jobs
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Service System Support Analyst

Work from home Jobs
7 views

Description

The Opportunity

Reporting to the Service Innovation Manager – Digital, this position will support nationally all Komatsu Branch’s by building and enhancing reports related to the Service centres.

The reports focus on key area’s such as productivity, safety and financials.

The successful applicant will need to carry out data modelling and have the ability to build reports from scratch whilst ensuring data validation and accuracy.

This position could work out of our NSW (Fairfield) or Queensland (Wacol) head offices and would have flexible work arrangements to work-from home a couple of days a week.

Key Responsibilities

Complete data modelling, data input & data validation in Power BI
Ensure reports are developed and maintained in line with business policies and procedures
Ensure data and reporting comply with security standards
Maintain best practise for load & reporting efficiency

Location: Fairfield (NSW) or Wacol (QLD)

Komatsu Can Provide You With

Paid Parental Leave: 16 weeks of paid primary carer parental leave.
Technology: Discounts on Apple, Dell, Lenovo, and Microsoft products
Financial: Komatsu Employee Referral Program offering a bonus of $3000 if you successfully refer someone for a role, Income Protection options are available
Career: recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III courses
Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents

Your Knowledge, Skills And Abilities

Previous experience working as a Service Administrator, Advisor, Manager or within a Service-related positions is highly regarded
Strong understanding of general service requirements and principles
Demonstrated experience with Power BI
Basic to intermediate knowledge of SQL and SSRS
Strong knowledge of MS Office Suite including Excel
Ability to work unsupervised.
Advantageous to have knowledge of ITIL processes

Attributes

Company Name: Komatsu Australia

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    Listing location

    Fairfield West, New South Wales, Australia
    -33.8667, 150.917

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