Service Technician – Medical devices

Repair, maintain, and troubleshoot endoscopic equipment, ensuring quality and safety standards in a fast-paced medical environment

Are you a skilled technician with a strong mechanical and electrical aptitude? Join Olympus NZ as a Service Technician and play a crucial role in maintaining and repairing cutting-edge medical equipment.

About the Role

Reporting to the Service Supervisor NZ, you will be responsible for:

Performing routine maintenance, troubleshooting, and repairs on endoscopic equipment
Ensuring all endoscopes and related instruments function properly and meet safety and quality standards
Working independently to deliver high-quality service within business turnaround targets
Key Accountabilities

Inspect, repair, and calibrate endoscopic equipment, including rigid, flexible, ultrasound, and fiberscopes
Perform preventive maintenance to meet manufacturer specifications
Diagnose issues related to video output, image quality, and mechanical function
Test repaired equipment for compliance with safety regulations and manufacturer specifications
Maintain detailed repair logs, tracking issues, repairs, parts used, and test results
Manage inventory of supplies needed for repairs
Adhere to infection control and sterile handling procedures
Stay updated with service bulletins and modification notices for repair efficiencies and product changes
Work within business objectives for turnaround time, quality assurance, and repair efficiency
Utilize SAP for service management and reporting
Maintain tools and the work environment according to 5S principles
Follow Olympus Australia's quality system and core culture values
Proactively report and support OHS safety measures
Contribute to process improvements in the service department
Participate in ongoing professional development
About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that makes a positive contribution to society.

Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact, and Empathy form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

Competitive salary $70,000 - $80,000 + Kiwi saver (depending on experience)
Learning on demand
Health and Wellbeing initiatives (Corporate Games, Run 4 Kids, Free Bowel Cancer Screening tests, RUOK Day, and EAP)
Reward and Recognition Program ‘Shining Stars’
Dress for your day
Social events (Strategy forums, Annual Awards, and Christmas parties)
What we are looking for:

Technical certification or an associate degree in electronics, mechanical engineering, or a related field (preferred)
Experience in endoscope repair or medical device repair (preferred)
Strong understanding of medical equipment troubleshooting and maintenance
Ability to read and interpret service manuals
Proficiency in using repair tools and diagnostic equipment (digital multimeter, torque drivers, oscilloscope, microscopes)
Soldering experience (minimum 32 gauge or higher)
Mechanical assembly and electrical repair experience
Excellent problem-solving skills and a keen eye for detail
Ability to work independently and as part of a team
Knowledge of safety protocols and infection control procedures
Strong communication skills, able to explain technical issues to non-technical personnel
Apply Now:

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