Job Description
Full job description
Your Impact
Own your opportunity to support the missions that matter. From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world while building new skills to propel your career forward.
Job Description
Transform technology into opportunity as a ServiceNow / Azure Solutions Architect SME at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.
MEANINGFUL WORK AND PERSONAL IMPACT
As a ServiceNow / Azure Solutions Architect SME, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following:
Designs, implements, governs, and maintains the overall architectural framework for ServiceNow solutions, ensuring scalability, security, and alignment with business goals and industry best practices (ITIL, CSDM)
Oversee the deployment, administration, and maintenance of ServiceNow instances, ensuring configuration consistency across development, QA, and production environments, and managing upgrades and performance optimization
Act as a ServiceNow subject matter expert (SME), providing technical guidance and mentorship to development teams, conducting code reviews, and enforcing architectural standards and governance processes
Create estimations on effort required to produce ServiceNow functionality
Serve as the technical owner and subject matter expert for our Azure cloud environment. This “ownership role” is responsible for designing, implementing, and maintaining robust, scalable, and secure cloud solutions
Understand Azure architecture principles and the ability to architect sophisticated solutions, including Virtual Networks (VNETs), networking, and peering configurations.
Lead the implementation of high-availability and scalable solutions across availability zones and regions, while also managing and securing traffic with application firewalls and gateways.
Contribute to critical system integrations, including the effective use of automation and infrastructure-as-code (IaC) tools such as GitLab, Terraform, and Ansible
Advise and oversee the software testing process to ensure that all NFRs are clearly tested
Provide analysis of security protection technologies as necessary
Collaborate closely with system and software architects and product teams to monitor, troubleshoot, and optimize our system and software development lifecycle
Identify potential risks and issues related to the solution and take appropriate steps to mitigate them
Provide expert-level support for complex incidents, performing root cause analysis and ensuring platform stability and performance
Create and maintain comprehensive technical documentation (design specifications, architecture diagrams, process flows) and effectively communicate complex technical concepts to both technical and non-technical stakeholders to create alignment between customers, management, and engineering staff
Serve as the technical advisor, overseeing all technical aspects of implementations, resolving technical issues, and defining best practices for configuration, scripting, and workflow automation
Serve as the primary technical face of the organization to key customers and stakeholders
Proactively ensure customer satisfaction, deeply understand their mission-critical needs and strategic objectives, and drive alignment between customer expectations and the engineering organization’s delivery roadmap to guarantee successful mission outcomes
Refine, elaborate, and document customer requirements
Define and document appropriate technologies to satisfy requirements
Collaborate with engineering teams to solve technical problems and prioritize issues
Mentor other architects and engineers
Maintain current ServiceNow and industry certifications, while obtaining additional certifications
WHAT YOU’LL NEED TO SUCCEED
Bring your engineering expertise along with a drive for innovation to GDIT. The ServiceNow / Azure Solutions Architect SME must have:
Required Education: Technical Training, Certification(s) or Degree
Preferred Education: Bachelor’s degree in related field
Associate’s degree plus 2 additional years of experience may be considered in lieu of Bachelor’s
Master’s degree will reduce the total experience requirement by 2 years
Doctoral degree will reduce the total experience requirement by 3 years
Required Experience: 10+ years of related experience in leadership roles with progressively increasing scopes of responsibility
Preferred Experience: 12+ years of related experience, with 10+ being in leadership roles with progressively increasing scopes of responsibility
Required Skills:
ServiceNow Requirements:
Extensive experience with ServiceNow architecture, development, and best practices, including strong knowledge of the platform's core modules
Deep proficiency in JavaScript (client-side and server-side), Glide API, HTML, CSS, and AngularJS
Prior hands-on work with ServiceNow or modern DevOps tooling. Must understand how to provision cloud resources with terraform and ansible using Infrastructure as Code principles and a CI/CD deployment pipeline
Ability to produce level of estimates and basic deployment plans for ServiceNow functionality
Demonstrated ability to independently develop technical engineering roadmaps, architecture diagrams, reference architectures, and supporting visuals to drive alignment and communicate long-term direction
Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment
Ability to identify, understand, document, and create functionality aligning with customer value streams
Ability to produce level of estimates and basic deployment plans for ServiceNow functionality
Azure Requirements:
Recent experience with Microsoft Azure (preferred) or other major cloud service providers to include both architectural and engineering ownership of the solution
Demonstratable experience solutioning and driving modernization of legacy applications and architecture end to end in an Azure environment
Strong skills at translating architecture and engineering plans into deployed cloud architecture and component resources.
Hands-on experience with cloud migration programs
Proficiency in architecture modeling using SysML or UML
Experience designing and implementing microservices and API-first architectures
General Requirements:
Demonstrable experience presenting complex design and solutions to government customers
Practical experience implementing DevSecOps practices, Agile methodologies, and associated toolchains
Hands-on experience leading the end-to-end evaluation of commercial off-the-shelf (COTS) software and components for technical fit, security, performance, scalability, and integration within complex environment
Ability to identify and learn new technologies quickly
Highly organized, detail-oriented, and able to track and manage multiple deliverables and timelines across product teams and task orders
Excellent communication skills for collaborating with both technical and non-technical stakeholders
Strong presentation skills with the ability to confidently articulate in-depth technical concepts and recommendations to both technical and non-technical stakeholders
Proven strong leadership, conflict-resolution, and problem-solving skills
Strong analytical and debugging skills
Ability to coach, guide, and mentor junior developers
Preferred Skills:
Working knowledge of NIST cybersecurity frameworks and controls strongly preferred
Recent and verifiable experience designing, deploying, or architecting solutions in DoD Impact Level 5 (IL5) and Impact Level 6 (IL6) environments, including familiarity with associated security controls, ATO processes, and classified cloud requirements strongly preferred
Required Certification(s):
ServiceNow Certified Systems Administrator
Preferred Certification(s):
Azure Administrator Associate (AZ-104) or equivalent
ServiceNow Certified Application Developer
ServiceNow Certified Implementation Specialist
Azure Solutions Architect Expert (AZ-305)
Azure DevOps Engineer Expert (AZ-400)
HashiCorp Certified: Terraform Associate
Red Hat Certified Specialist in Ansible Automation
Clearance Level: Must possess an active Secret or higher clearance -or- be able to obtain and maintain a Secret clearance
US Citizenship Required
Location: Remote; candidates local to the DMV area are preferred
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Flexibility: Full-flex work week to own your priorities at work and at home
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.
Work Requirements
Years of Experience
10 + years of related experience
may vary based on technical training, certification(s), or degree
Certification
Certified System Administrator (CSA) | ServiceNow - ServiceNow
Travel Required
10-25%
Citizenship
U.S. Citizenship Required
Salary and Benefit Information
The likely salary range for this position is $187,179 - $253,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Explore other jobs
Discover opportunities beyond General Dynamics Information Technology
Your Impact
Own your opportunity to support the missions that matter. From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world while building new skills to propel your career forward.
Job Description
Transform technology into opportunity as a ServiceNow / Azure Solutions Architect SME at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.
MEANINGFUL WORK AND PERSONAL IMPACT
As a ServiceNow / Azure Solutions Architect SME, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following:
Designs, implements, governs, and maintains the overall architectural framework for ServiceNow solutions, ensuring scalability, security, and alignment with business goals and industry best practices (ITIL, CSDM)
Oversee the deployment, administration, and maintenance of ServiceNow instances, ensuring configuration consistency across development, QA, and production environments, and managing upgrades and performance optimization
Act as a ServiceNow subject matter expert (SME), providing technical guidance and mentorship to development teams, conducting code reviews, and enforcing architectural standards and governance processes
Create estimations on effort required to produce ServiceNow functionality
Serve as the technical owner and subject matter expert for our Azure cloud environment. This “ownership role” is responsible for designing, implementing, and maintaining robust, scalable, and secure cloud solutions
Understand Azure architecture principles and the ability to architect sophisticated solutions, including Virtual Networks (VNETs), networking, and peering configurations.
Lead the implementation of high-availability and scalable solutions across availability zones and regions, while also managing and securing traffic with application firewalls and gateways.
Contribute to critical system integrations, including the effective use of automation and infrastructure-as-code (IaC) tools such as GitLab, Terraform, and Ansible
Advise and oversee the software testing process to ensure that all NFRs are clearly tested
Provide analysis of security protection technologies as necessary
Collaborate closely with system and software architects and product teams to monitor, troubleshoot, and optimize our system and software development lifecycle
Identify potential risks and issues related to the solution and take appropriate steps to mitigate them
Provide expert-level support for complex incidents, performing root cause analysis and ensuring platform stability and performance
Create and maintain comprehensive technical documentation (design specifications, architecture diagrams, process flows) and effectively communicate complex technical concepts to both technical and non-technical stakeholders to create alignment between customers, management, and engineering staff
Serve as the technical advisor, overseeing all technical aspects of implementations, resolving technical issues, and defining best practices for configuration, scripting, and workflow automation
Serve as the primary technical face of the organization to key customers and stakeholders
Proactively ensure customer satisfaction, deeply understand their mission-critical needs and strategic objectives, and drive alignment between customer expectations and the engineering organization’s delivery roadmap to guarantee successful mission outcomes
Refine, elaborate, and document customer requirements
Define and document appropriate technologies to satisfy requirements
Collaborate with engineering teams to solve technical problems and prioritize issues
Mentor other architects and engineers
Maintain current ServiceNow and industry certifications, while obtaining additional certifications
WHAT YOU’LL NEED TO SUCCEED
Bring your engineering expertise along with a drive for innovation to GDIT. The ServiceNow / Azure Solutions Architect SME must have:
Required Education: Technical Training, Certification(s) or Degree
Preferred Education: Bachelor’s degree in related field
Associate’s degree plus 2 additional years of experience may be considered in lieu of Bachelor’s
Master’s degree will reduce the total experience requirement by 2 years
Doctoral degree will reduce the total experience requirement by 3 years
Required Experience: 10+ years of related experience in leadership roles with progressively increasing scopes of responsibility
Preferred Experience: 12+ years of related experience, with 10+ being in leadership roles with progressively increasing scopes of responsibility
Required Skills:
ServiceNow Requirements:
Extensive experience with ServiceNow architecture, development, and best practices, including strong knowledge of the platform's core modules
Deep proficiency in JavaScript (client-side and server-side), Glide API, HTML, CSS, and AngularJS
Prior hands-on work with ServiceNow or modern DevOps tooling. Must understand how to provision cloud resources with terraform and ansible using Infrastructure as Code principles and a CI/CD deployment pipeline
Ability to produce level of estimates and basic deployment plans for ServiceNow functionality
Demonstrated ability to independently develop technical engineering roadmaps, architecture diagrams, reference architectures, and supporting visuals to drive alignment and communicate long-term direction
Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment
Ability to identify, understand, document, and create functionality aligning with customer value streams
Ability to produce level of estimates and basic deployment plans for ServiceNow functionality
Azure Requirements:
Recent experience with Microsoft Azure (preferred) or other major cloud service providers to include both architectural and engineering ownership of the solution
Demonstratable experience solutioning and driving modernization of legacy applications and architecture end to end in an Azure environment
Strong skills at translating architecture and engineering plans into deployed cloud architecture and component resources.
Hands-on experience with cloud migration programs
Proficiency in architecture modeling using SysML or UML
Experience designing and implementing microservices and API-first architectures
General Requirements:
Demonstrable experience presenting complex design and solutions to government customers
Practical experience implementing DevSecOps practices, Agile methodologies, and associated toolchains
Hands-on experience leading the end-to-end evaluation of commercial off-the-shelf (COTS) software and components for technical fit, security, performance, scalability, and integration within complex environment
Ability to identify and learn new technologies quickly
Highly organized, detail-oriented, and able to track and manage multiple deliverables and timelines across product teams and task orders
Excellent communication skills for collaborating with both technical and non-technical stakeholders
Strong presentation skills with the ability to confidently articulate in-depth technical concepts and recommendations to both technical and non-technical stakeholders
Proven strong leadership, conflict-resolution, and problem-solving skills
Strong analytical and debugging skills
Ability to coach, guide, and mentor junior developers
Preferred Skills:
Working knowledge of NIST cybersecurity frameworks and controls strongly preferred
Recent and verifiable experience designing, deploying, or architecting solutions in DoD Impact Level 5 (IL5) and Impact Level 6 (IL6) environments, including familiarity with associated security controls, ATO processes, and classified cloud requirements strongly preferred
Required Certification(s):
ServiceNow Certified Systems Administrator
Preferred Certification(s):
Azure Administrator Associate (AZ-104) or equivalent
ServiceNow Certified Application Developer
ServiceNow Certified Implementation Specialist
Azure Solutions Architect Expert (AZ-305)
Azure DevOps Engineer Expert (AZ-400)
HashiCorp Certified: Terraform Associate
Red Hat Certified Specialist in Ansible Automation
Clearance Level: Must possess an active Secret or higher clearance -or- be able to obtain and maintain a Secret clearance
US Citizenship Required
Location: Remote; candidates local to the DMV area are preferred
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Flexibility: Full-flex work week to own your priorities at work and at home
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.
Work Requirements
Years of Experience
10 + years of related experience
may vary based on technical training, certification(s), or degree
Certification
Certified System Administrator (CSA) | ServiceNow - ServiceNow
Travel Required
10-25%
Citizenship
U.S. Citizenship Required
Salary and Benefit Information
The likely salary range for this position is $187,179 - $253,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Explore other jobs
Discover opportunities beyond General Dynamics Information Technology
💡 Quick Summary
Seeking a career-building opportunity? The ServiceNow / Azure Solutions Architect SME position is now open for candidates interested in the Work from home Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
