Job Description
Expanding ServiceNow Practice with a broad variety of customers & projects
Flexible working environment (Hybrid work) and supportive team
Mentor more junior ServiceNow developers and administrators
Expanding ServiceNow Practice with a broad variety of customers & projects
Flexible working environment (Hybrid work) and supportive team
Mentor more junior ServiceNow developers and administrators
About the company
At AC3, our purpose is to make technology real, and as the leaders in secure multi-cloud solutions, we get to do this for our customers every day. We are an Australian owned IT Services Company, with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW State Government and over 1,200 enterprise customers in Australia & NZ.
Our expertise:
Cloud and infrastructure
Cyber security
Software and data integration
ServiceNow
We've been growing extensively over the recent years, won exciting projects and are looking for more awesome tech lovers to join our family!
About the role
As part of our ServiceNow Operations Team, this role works closely with other team members to ensure our customers always receive the highest standard of support. You will run and optimise ServiceNow platforms and work on enhancements and small projects while mentoring more junior engineers in the team.
Maintain ServiceNow instances; patching, enhancing and modifying as required
Support the delivery of enhancements and deployment of new features.
Resolve complex configuration and integration challenges.
Enable, manage and maintain applications via the App Engine.
Engage with internal and customer stakeholders to build and test solutions
Collaborate and provide thought leadership to solve complex technical challenges
Become a ‘ServiceNow evangelist’ with our customer stakeholders, raising awareness of the platform and encourage further adoption
Recommend ways to drive increased adoption of ServiceNow solutions
Maintain excellent service levels to our customers
About you
We are looking for someone who is passionate about ServiceNow and the benefits it brings to organisations.
3+ years in a ServiceNow Developer/Engineer position
Strong experience across ITSM, CSM and/or HRSD modules
Solid JavaScript, HTML, CSS development skills
Proven experience managing multiple tasks in a busy environment
Ability to describe ServiceNow Best Practices
Excellent communication and customer services skills
Willingness to learn and grow
Relevant Industry certifications such as ITIL, ServiceNow CSA, ServiceNow CIS, etc.
Benefits
Exciting time to join an expanding Multi Cloud Solutions Provider and ServiceNow Elite Partner with excellent reputation
Varied engagements, environments and clients (corporate and government)
Work with some of the brightest minds in the Industry
Genuine flexible work environment (WFH & Office)
Strong investment in training and upskilling - certifications paid for
Mature team environment with a high level of engagement
Location: SYDNEY or MELBOURNE or AUCKLAND (NZ)
Facilities for socialising and relaxing
Lots of company social events
"Me Days" ~ equivalent to 1 extra week of annual leave
$120,000-$130,000 package per annum + bonus + benefits
Culture
People here have real relationships that go beyond work, and maintaining our awesome culture is a top priority at AC3. We believe it’s important that everyone is heard and treated with respect, whether you have the next big idea or simply a question. We keep it real and live by the AC3 way. The 3 simple elements of the AC3 Way are:
Work Wise– As one AC3, we put our combined skills to work to ensure we do more good, for much less. All in service of our customers and each other.
Work Humble– As a team, we bring our authentic selves to the world of tech. It’s our down-to-earth, humble nature that makes us unique and easy to work with.
Work Honest– We’re here to do an honest day’s work, individually and as a team. We’re constantly looking for opportunities to take the initiative and implement practical solutions.
We’d love for you to experience the AC3 way for yourself!
Flexible working environment (Hybrid work) and supportive team
Mentor more junior ServiceNow developers and administrators
Expanding ServiceNow Practice with a broad variety of customers & projects
Flexible working environment (Hybrid work) and supportive team
Mentor more junior ServiceNow developers and administrators
About the company
At AC3, our purpose is to make technology real, and as the leaders in secure multi-cloud solutions, we get to do this for our customers every day. We are an Australian owned IT Services Company, with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW State Government and over 1,200 enterprise customers in Australia & NZ.
Our expertise:
Cloud and infrastructure
Cyber security
Software and data integration
ServiceNow
We've been growing extensively over the recent years, won exciting projects and are looking for more awesome tech lovers to join our family!
About the role
As part of our ServiceNow Operations Team, this role works closely with other team members to ensure our customers always receive the highest standard of support. You will run and optimise ServiceNow platforms and work on enhancements and small projects while mentoring more junior engineers in the team.
Maintain ServiceNow instances; patching, enhancing and modifying as required
Support the delivery of enhancements and deployment of new features.
Resolve complex configuration and integration challenges.
Enable, manage and maintain applications via the App Engine.
Engage with internal and customer stakeholders to build and test solutions
Collaborate and provide thought leadership to solve complex technical challenges
Become a ‘ServiceNow evangelist’ with our customer stakeholders, raising awareness of the platform and encourage further adoption
Recommend ways to drive increased adoption of ServiceNow solutions
Maintain excellent service levels to our customers
About you
We are looking for someone who is passionate about ServiceNow and the benefits it brings to organisations.
3+ years in a ServiceNow Developer/Engineer position
Strong experience across ITSM, CSM and/or HRSD modules
Solid JavaScript, HTML, CSS development skills
Proven experience managing multiple tasks in a busy environment
Ability to describe ServiceNow Best Practices
Excellent communication and customer services skills
Willingness to learn and grow
Relevant Industry certifications such as ITIL, ServiceNow CSA, ServiceNow CIS, etc.
Benefits
Exciting time to join an expanding Multi Cloud Solutions Provider and ServiceNow Elite Partner with excellent reputation
Varied engagements, environments and clients (corporate and government)
Work with some of the brightest minds in the Industry
Genuine flexible work environment (WFH & Office)
Strong investment in training and upskilling - certifications paid for
Mature team environment with a high level of engagement
Location: SYDNEY or MELBOURNE or AUCKLAND (NZ)
Facilities for socialising and relaxing
Lots of company social events
"Me Days" ~ equivalent to 1 extra week of annual leave
$120,000-$130,000 package per annum + bonus + benefits
Culture
People here have real relationships that go beyond work, and maintaining our awesome culture is a top priority at AC3. We believe it’s important that everyone is heard and treated with respect, whether you have the next big idea or simply a question. We keep it real and live by the AC3 way. The 3 simple elements of the AC3 Way are:
Work Wise– As one AC3, we put our combined skills to work to ensure we do more good, for much less. All in service of our customers and each other.
Work Humble– As a team, we bring our authentic selves to the world of tech. It’s our down-to-earth, humble nature that makes us unique and easy to work with.
Work Honest– We’re here to do an honest day’s work, individually and as a team. We’re constantly looking for opportunities to take the initiative and implement practical solutions.
We’d love for you to experience the AC3 way for yourself!
💡 Quick Summary
Seeking a career-building opportunity? The ServiceNow Operations Engineer position is now open for candidates interested in the Operations Executive Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
