Solutions Director (Pre-Sales & Implementation)(Europe - Remote)

Future Plc


Video Editor, Live Science
Future Plc • London, United Kingdom • via Creativepool
29 days ago
£26K–£35K a year
Full–time and Contractor
No Degree Mentioned
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Job description
One of the world's leading, most trusted science brands, Live Science breaks down the stories behind the most interesting news and photos on the Internet. Our team digs up fascinating discoveries that hit on a broad range of fields, from dinosaurs and archaeology to weird physics and astronomy to health and human behaviour. If you want to learn something interesting every day, Live Science is the place for you.

What you'll be doing:

As Video Editor, reporting to the Editor-in-Chief, you will be responsible for editing, revisioning and optimising our short-form original science content that features in-article and on our YouTube and social channels. You will create regular videos and news to run across all channels - from planet earth to future technology and space science.
• You'll create videos for Live Science about all things science, planet earth, animals, archaeology, space, health and more
• You will help build our video and social video offering from the ground-up.
• You will be at the cutting edge of reliable, informative and trustworthy science journalism, working in a talented and passionate team

Experience that will put you ahead of the curve:
• Experience working on short-form science content and social media reversions in multiple aspect ratios.
• An understanding of different social media video platforms' content and audience.
• Experience creating graphics packages is advantageous.
• Experience using the Google Suite.
• Knowledge of science is necessary.

What's in it for you:

This is a Remote-based role in the United Kingdom (but if you're near the Bath office you can work hybrid from there).

… Plus more great perks, which include;
• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Wellbeing support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Who are we…

We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.

We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!

Our Future, Our Responsibility - Inclusion and Diversity at Future:

We embrace and celebrate diversity, making it part of who we are.

Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.

Because a diverse team isn't just good for business. It's the Future.

Find out more about Our Future, Our Responsibility on our website.
• We reserve the right to close the job advert early

Please let us know if you need any reasonable adjustments made so we can give you the best experience!
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SpotMe


Solutions Director (Pre-Sales & Implementation)(Europe - Remote)
SpotMe • Türkiye • via Built In London
3 days ago
Full–time
No Degree Mentioned
Apply on Built In London
Job description
Mission – Why we exist, what we do, and why we need you

SpotMe is a leading B2B event platform that helps enterprises increase the impact of their events by delivering CRM-connected, high-quality experiences across in-person, virtual, hybrid events, and webinars. With a strong focus on life sciences, SpotMe powers Onomi: an HCP engagement product that enables medical and commercial teams to run impactful congresses, symposia, advisory boards, and webinars. Together, SpotMe and Onomi turn events into a company’s most effective engagement channel.

Reporting to the CEO, the Solutions Director is a new role responsible for pre-sales solutions engineering and for post-sales implementation programs. Our ambition is to grow our pre-sales and implementation programs to better integrate our solutions into our customers’ systems, and embed them with more teams and stakeholders.

This role is ideal for a solutions consultant or a program manager in life sciences technology who wants to step into a leadership role while staying very hands-on on deals and projects..

After the initial diagnostic phase, you will:
• [20%] Oversee pre-sales activities and coordinate between sales, solution engineering, product, engineering, implementation and operations to ensure deals are scoped and showcased in a compelling way that makes us win.
• [30%] Support the planning and successful execution of customer implementations, including oversight of the Program Managers (2 direct reports) and solution architect (1 direct report). Provide leadership to ensure onboarding, integrations and enablement are progressing within the established scope, are brought to completion and deliver tangible/measurable customer value.
• [20%] Step in as a hands-on contributor for high-impact pre-sales and implementation activities when needed. You will take on specific projects/tasks yourself, or jump in for hands-on troubleshooting.
• [30%] Implement reworked pre-sales and post-sales workflows and assets, including updated implementation processes, scoping, sales pitches, and SOW templates that better align with our current product positioning and buyer expectations. You will work closely with sales, product, engineering and services teams to put these changes into action and embed these changes into our operating model to ensure stronger alignment and consistent delivery standards.

Objectives - The problems you will solve
• In your first 2 months, onboard, get up to speed and provide diagnostic, gaps and areas for improvement within the pre-sales workflows and implementation organization.
• In the first 2 weeks, meet with all implementation team members, exec team members, and sales reps to understand where we are heading as a company, and how pre-sales and implementation work
• Meet with 3 implementation customers face-to-face to determine current implementation (process) gaps, competitive alternatives and untapped opportunities (untapped product usage, untapped revenue opportunities)
• Identify gaps in current pre-sales and post-sales workflows, resources, assets and interlock with other functions (sales, product, engineering, services), and how to improve them (rework, invest, etc.)
• Prepare and share a “what’s working” analysis and execution plan for our pre-sales solutions engineering and implementation group. Present findings, priority gaps and next steps to the exec team
• Hire and onboard an additional solutions architect and implementation program manager to bolster the team
• In your first 6 months, optimize our pre-sales solutions engineering and our post-sales implementation.
• Implement new/reworked pre-sales solutions and implementation workflows and assets
• Redevelop implementation scoping, sales pitch and SOW
• Assess the need for additional solutions engineering and/or implementation talent and if required, scope role and recruit additional talent
• In your first 12 months, you will be improving business results as follows:
• Improved >$100k ARR opportunities scoping to close won rate
• Increase new life sciences ACV
• Completed 5 major implementation projects that were in initial stages upon joining
• Grown LTM implementation revenue
• Increase product usage for customer with an implementation program

What you need to be great at:
• Industry expertise with business orientation: you speak, and understand pharma HCP engagement, with all the nuances (medical, commercial, marketing). You have a flair for spotting pain points, helping customers form business cases and guide them towards execution
• Building a very close relationship with customer stakeholders: you can navigate the buying/implementation centers, build trust (“align”) with stakeholders and influence decisions
• Technical expertise & adaptability: You quickly get complex technical concepts with CRM, MAP, DXP and event platforms, and translate them into clear explanations for non-technical stakeholders. You are comfortable diving into new technologies and platforms to understand integration points. You can anticipate technical challenges and proactively develop solutions before they become obstacles.
• Hands-on, pragmatic troubleshooting: pharma implementation is complex; you ensure it never comes to a standstill by being creative and always seeking the small wins

SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, ****** orientation, national origin, genetics, disability, age, parental status, or veteran status.

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