Job Description
We are seeking an Solutions Engineer-AI to lead initiatives that transform our existing applications and workflows through intelligent automation and agentic AI. This role will focus on identifying opportunities to eliminate manual processes, streamline operations, and enhance efficiency across multiple technologies. Initial priorities include back-office systems, point-of-sale (POS) platforms, and payment processing systems.
RESPONSIBILITIES
Process Analysis & Optimization
Assess current applications and workflows to identify inefficiencies and automation opportunities.
Collaborate with business stakeholders to understand pain points and define automation goals.
AI & Automation Development
Design and implement AI-driven solutions, including agentic AI models, to automate repetitive tasks.
Develop and integrate automation scripts, bots, and workflows across enterprise systems.
Ensure scalability and maintainability of automation solutions.
Technology Integration
Work with POS and payment systems to embed automation capabilities.
Integrate AI tools with back-office platforms for seamless operations.
Governance & Compliance
Ensure automation solutions adhere to security, compliance, and data privacy standards.
Document processes and maintain clear audit trails for all automation initiatives.
Continuous Improvement
Monitor performance of automated processes and optimize for efficiency and accuracy.
Stay current with emerging AI technologies and recommend innovative solutions.
EDUCATION AND EXPERIENCE QUALIFICATIONS
Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).
Proven experience in AI/ML development, automation engineering, or process optimization.
Strong programming skills (Python, Java, or similar) and familiarity with automation frameworks (e.g., RPA tools, AI agents).
Experience with POS systems, payment gateways, and enterprise back-office applications.
Knowledge of cloud platforms (Azure, AWS, or GCP) and API integrations.
KNOWLEDGE, SKILLS AND ABILITIES
Experience with agentic AI frameworks and LLM-based automation.
Understanding of financial systems and payment compliance standards.
Excellent problem-solving and communication skills.
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
RESPONSIBILITIES
Process Analysis & Optimization
Assess current applications and workflows to identify inefficiencies and automation opportunities.
Collaborate with business stakeholders to understand pain points and define automation goals.
AI & Automation Development
Design and implement AI-driven solutions, including agentic AI models, to automate repetitive tasks.
Develop and integrate automation scripts, bots, and workflows across enterprise systems.
Ensure scalability and maintainability of automation solutions.
Technology Integration
Work with POS and payment systems to embed automation capabilities.
Integrate AI tools with back-office platforms for seamless operations.
Governance & Compliance
Ensure automation solutions adhere to security, compliance, and data privacy standards.
Document processes and maintain clear audit trails for all automation initiatives.
Continuous Improvement
Monitor performance of automated processes and optimize for efficiency and accuracy.
Stay current with emerging AI technologies and recommend innovative solutions.
EDUCATION AND EXPERIENCE QUALIFICATIONS
Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).
Proven experience in AI/ML development, automation engineering, or process optimization.
Strong programming skills (Python, Java, or similar) and familiarity with automation frameworks (e.g., RPA tools, AI agents).
Experience with POS systems, payment gateways, and enterprise back-office applications.
Knowledge of cloud platforms (Azure, AWS, or GCP) and API integrations.
KNOWLEDGE, SKILLS AND ABILITIES
Experience with agentic AI frameworks and LLM-based automation.
Understanding of financial systems and payment compliance standards.
Excellent problem-solving and communication skills.
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
💡 Quick Summary
Seeking a career-building opportunity? The Solutions Engineer-AI- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
