Job Description
Category/Area of Expertise: Human Resources
Job Requisition: 492143
Address: USA-NC-Raleigh-1030 N Rogers Lane
Store Code: FL Associate Relations (5142284)
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
******Must sit in Raleigh as position will support the Raleigh and surronding area.***
Provides functional, technical and process guidance to ensure the company's treatment of associates is fair, respectful, and consistent with our core values and policies promoting positive working relationships and driving associate engagement with the brands business and priorities. As the primary HR resource for a region the HR Operations Specialist reviews concerns and questions directly from assigned Store Managers and Directors of Operations. Responds to associate contacts through HR self-service cases and Ethics Point. Provides advice and counsel to all business partners. Ensures consistent application of policies, HR practices and programs within assigned geography.
Principles and Responsibilities
Provides advice, counsel and guidance to retail Directors and Store Managers on HR related questions, processes, policies and procedures (i.e., coaching, counseling, disciplinary actions); and documents interactions in the HR case management system
Provides recommendations to associates on how to respond to, and mediate, sensitive work situations, management/associate conflict, and peer relations; and documents interactions in the HR case management systems
Partners with retail Directors to leverage HR data and develop action plans and strategies to improve work relationships, build morale and increase productivity and retention
Provides on-site support for crisis management, workplace violence and critical incidents as needed
Reviews all accommodation requests (medical, religious, pregnancy, etc.), documenting the interactive process in the HR case management system.
Collaborates with the Asset Protection team to provide critical incident support and dispositions for investigations
Cascade HR related communications and trainings across assigned regions and drives successful implementations of HR programs/processes (i.e. talent management, merit process, wage/compensation reviews, HR related trainings)
Engages with the shared services organization when specific expertise is required, and to ensure proper execution of HR processes (i.e. LOA and Workman's Compensation)
Responsible for responding to preventive labor activity in assigned geographical areas or as needed
Conducts thorough, confidential and timely workplace investigations as needed
Other duties as assigned
Basic Qualifications
Solid knowledge of a variety of HR concepts, practices, and procedures
Thorough knowledge of employment-related local, state and federal laws and regulations governing employment (EEO, wage and hour, employee benefit, leave)
Interprets policy and procedures consistently and objectively, specific to the individual circumstance
Excellent communication and interpersonal skills to interact effectively with all levels of staff and management
Strong organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to handle confidential information with discretion, integrity and professionalism
High degree of independence in completing work assignments and making decisions concerning various human resource activities
Ability to work independently as well as part of a team.
Field based role - must reside within/nearby assigned geography
Preferred Qualifications
Master's degree in HR, Industrial and Organizational Psychology, or other related field
Experience working in a multi-unit work environment
HR Certification
Experience
3 to 5 years of HR related work experience
Skills and Abilities
Excellent verbal and written communication skills
Strong conflict resolution skills
Excellent organizational skills, attention to detail, and ability to prioritize tasks
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Proficient with Microsoft Office Suite, and HR case management software
Ability to quickly learn the organization's HRIS
Physical
Prolonged periods of sitting while performing computer work functions
Maintain a Class C driver's license
Must be able to access and navigate travel in a muti-unit geography
Travel
25% to 30% travel as needed
Maintain a registered and insured motor vehicle
Visits retail locations, as needed
Travel outside of assigned geographies for meetings, training, or providing HR support
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, *** (including pregnancy, childbirth and related conditions) national origin, age, disability, ****** orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at [email protected]
Job Requisition: 492143
Address: USA-NC-Raleigh-1030 N Rogers Lane
Store Code: FL Associate Relations (5142284)
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
******Must sit in Raleigh as position will support the Raleigh and surronding area.***
Provides functional, technical and process guidance to ensure the company's treatment of associates is fair, respectful, and consistent with our core values and policies promoting positive working relationships and driving associate engagement with the brands business and priorities. As the primary HR resource for a region the HR Operations Specialist reviews concerns and questions directly from assigned Store Managers and Directors of Operations. Responds to associate contacts through HR self-service cases and Ethics Point. Provides advice and counsel to all business partners. Ensures consistent application of policies, HR practices and programs within assigned geography.
Principles and Responsibilities
Provides advice, counsel and guidance to retail Directors and Store Managers on HR related questions, processes, policies and procedures (i.e., coaching, counseling, disciplinary actions); and documents interactions in the HR case management system
Provides recommendations to associates on how to respond to, and mediate, sensitive work situations, management/associate conflict, and peer relations; and documents interactions in the HR case management systems
Partners with retail Directors to leverage HR data and develop action plans and strategies to improve work relationships, build morale and increase productivity and retention
Provides on-site support for crisis management, workplace violence and critical incidents as needed
Reviews all accommodation requests (medical, religious, pregnancy, etc.), documenting the interactive process in the HR case management system.
Collaborates with the Asset Protection team to provide critical incident support and dispositions for investigations
Cascade HR related communications and trainings across assigned regions and drives successful implementations of HR programs/processes (i.e. talent management, merit process, wage/compensation reviews, HR related trainings)
Engages with the shared services organization when specific expertise is required, and to ensure proper execution of HR processes (i.e. LOA and Workman's Compensation)
Responsible for responding to preventive labor activity in assigned geographical areas or as needed
Conducts thorough, confidential and timely workplace investigations as needed
Other duties as assigned
Basic Qualifications
Solid knowledge of a variety of HR concepts, practices, and procedures
Thorough knowledge of employment-related local, state and federal laws and regulations governing employment (EEO, wage and hour, employee benefit, leave)
Interprets policy and procedures consistently and objectively, specific to the individual circumstance
Excellent communication and interpersonal skills to interact effectively with all levels of staff and management
Strong organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to handle confidential information with discretion, integrity and professionalism
High degree of independence in completing work assignments and making decisions concerning various human resource activities
Ability to work independently as well as part of a team.
Field based role - must reside within/nearby assigned geography
Preferred Qualifications
Master's degree in HR, Industrial and Organizational Psychology, or other related field
Experience working in a multi-unit work environment
HR Certification
Experience
3 to 5 years of HR related work experience
Skills and Abilities
Excellent verbal and written communication skills
Strong conflict resolution skills
Excellent organizational skills, attention to detail, and ability to prioritize tasks
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Proficient with Microsoft Office Suite, and HR case management software
Ability to quickly learn the organization's HRIS
Physical
Prolonged periods of sitting while performing computer work functions
Maintain a Class C driver's license
Must be able to access and navigate travel in a muti-unit geography
Travel
25% to 30% travel as needed
Maintain a registered and insured motor vehicle
Visits retail locations, as needed
Travel outside of assigned geographies for meetings, training, or providing HR support
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, *** (including pregnancy, childbirth and related conditions) national origin, age, disability, ****** orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at [email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Specialist HR Operations position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Zebulon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
