Specialist - HR Service Delivery

💰 ₹28,800 - ₹46,080 (Est.) 📍 Jaipur

Job Description

Requirements

Description and Requirements

Ensure accurate and timely delivery of payroll and benefits to MGOSC, MSEPL, and MGI employees in accordance with established policies, procedures, and statutory requirements. Responsible for administering payroll and benefits, supporting payroll and benefits audits, and building, reviewing, and managing policies, workflows, RACI and procedures.

Serve as back-up resource for Payroll Maker/Checker/ Benefits administrator.

Job Responsibilities
• Payroll Maker:
• Oversee and manage end-to-end payroll processing, ensuring accuracy and timeliness.
• Review payroll data, attendance, and reports for errors before processing.
• Ensure compliance with local tax laws, labor regulations, and company policies.
• Coordinate with finance and HR departments to resolve payroll discrepancies.
• Process salary adjustments, bonuses, and deductions.
• Maintain payroll records and ensure confidentiality.
• Prepare and distribute the payroll calendar to stakeholders.
• Communicate with stakeholders to request payroll inputs, if any.
• Collate all payroll inputs.
• Execute payroll processing on HCM cloud or other applicable systems.
• Update payroll inputs on the payroll vendor’s system.
• Prepare and validate payroll, F&F, reimbursement registers, tax registers, reports, and payment files.
• Prepare and upload bank files.
• Prepare accrual files.
• Generate monthly, quarterly, and annual reports for the finance department and other relevant departments.
• Ensure at any given time employee base salary break-up in HCM and Payroll Processing Vendor’s database are in sync.
• Support payroll-related audits.
• Develop, amend, improve, and maintain policies, procedures, workflows, and RACI in compliance with internal agreements and local laws.
• Prepare and communicate salary break-up calculators.
• Address employee and stakeholder inquiries related to payroll.
• Develop and ensure periodic release of employee communications.
• Serve as a back-up to the payroll checker.

Payroll Checker:
• Validate and ensure 100% accuracy and timeliness of the work completed by the payroll maker.
• Address employee and stakeholder queries.

Support To Benefits Administrator
• Manage employee benefits programs, including health insurance, retirement plans, and leave policies.
• Coordinate benefits enrollment, changes, and terminations with employees and vendors.
• Ensure compliance with benefits-related legal requirements.
• Provide employees with guidance and support regarding payroll and benefits inquiries.
• Ensure that all employee and stakeholder queries/reports related to employee benefits administered by the C&B team are responded to promptly and accurately.
• Assist the Benefits Admin team with the preparation, amendment, improvement, upkeep, and maintenance of policies, procedures, workflows, and RACI in line with internal agreements and local laws.

Leadership & Compliance:
• Supervise and support payroll and benefits team members, ensuring efficient workflow.
• Conduct training sessions for employees on payroll procedures and benefits policies.
• Ensure payroll and benefits practices comply with labor laws and company policies.
• Assist in audits related to payroll, tax filings, and benefits administration.
• Stay updated with industry trends and regulatory changes.

Budget Management:
• Prepare validate and adhere to budget at all times
• Ensure adequate budgets for all vendors, payroll and benefit operations.

Vendor Management:
• Ensure payroll and insurance/other vendor operates as per periodic requirements and as per established agreements
• Have periodic reviews with vendor to ensure seamless operations and project execution.
• Cordinate with Procurement, Finance and others to ensure adequate budget and balance in POs.
• Help in identifying, laying out requirements and operating principles for new vendor.
• Always maintain effective communication between vendor and MetLife.
• Ensure on time and accurate processing of vendor invoices.

Education, Technical Skills & Other Critical Requirement

Education

Bachelor’s degree (Any Stream) or diploma with a minimum of 3 years of education.

Experience

(In Years)

6-8 Years of relevant experience.

Technical Skills

Advance knowledge of MS suites special MS excel and Power Point Presentation

Good at analyzing situations and reports.

Other Critical Skills

Excellent at oral and written communication.

About MetLife

Recognized on Fortune magazine's list of the 2026 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2026, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services.

💡 Quick Summary

Seeking a career-building opportunity? The Specialist - HR Service Delivery position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Jaipur offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.

Sponsored

Job Details

Company Name: MetLife

Frequently Asked Questions

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The expected salary for Specialist - HR Service Delivery in Jaipur is ₹28,800 - ₹46,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Specialist - HR Service Delivery is an on-site position based in Jaipur. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Specialist - HR Service Delivery. Previous experience in Human Resource (HR) Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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