Job Description
What is the opportunity?
As a Specialist, Operations, Tax Operations, you will assist with clients’ year-end tax reporting requirements for Canadian tax authorities (CRA/RQ). This role specializes in registered tax reporting, specializing in T4RIF/T4RSP/T4A/T4FHSA/TFSA/RL 1/RL 2/RL 32/NR4 tax production. The role also plays a role in executing and maintaining withholding tax remittances and reconciliations with Canadian tax authorities (CRA/RQ). You will be responsible for liaising with business partners and vendors in scheduling, tracking, and performing user acceptance testing for regulatory and client experience enhancements for registered tax slips annually and escalating issues and risk elements as applicable. You will be responsible for supporting and resolving complex client inquiries independently, seeking assistance as appropriate, following established department procedures.
What will you do?
Execute daily department oversight activities for complex exception-based processes to validate system processes are executing as designed. Run and analyze reports as required to resolve exceptions ensuring adherence to all regulatory and firm policy requirements.
Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customers or industry participants. Address escalated questions independently, seeking assistance from Manager or Senior Manager as appropriate following established department procedures.
Reduce risk or increase efficiencies by suggesting process changes and system modifications. Participate in testing and implementation of enhancements and processes as required.
Annual review and updating of department procedures.
Provide accurate analysis and processing support for manual, exception-based, complex, and/or highly specialized processes within a specific Operation’s department. Accurately review, verify, and/or record data into technology supporting department processes.
Perform other duties and responsibilities as assigned.
What do you need to succeed?
Must-have
Efficient and accurate data entry abilities.
Detailed oriented and adept at handling large volume of data in data analytics tools.
Strong organizational, analytical, and interpersonal skills.
High level of competence in Microsoft Applications especially in MS Excel and Access, BTS and importing/exporting data between various applications. Familiarity with Power Query is a plus.
Ability to work independently on multiple projects in a fast-paced, high-pressure and deadline driven environment
Nice-to-have
Experience with T4RIF/T4RSP/T4A/T4FHSA/TFSA/RL 1/RL 2/RL 32/NR4 tax production
Knowledge of RBC systems/ eGL/ BTS/ and related tools
Proficient in French
4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 3+ years of securities, banking, technology and/or job specific industry experience
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business
Job Skills
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
180 WELLINGTON ST W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-07-09
Application Deadline:
2026-07-23
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Return
As a Specialist, Operations, Tax Operations, you will assist with clients’ year-end tax reporting requirements for Canadian tax authorities (CRA/RQ). This role specializes in registered tax reporting, specializing in T4RIF/T4RSP/T4A/T4FHSA/TFSA/RL 1/RL 2/RL 32/NR4 tax production. The role also plays a role in executing and maintaining withholding tax remittances and reconciliations with Canadian tax authorities (CRA/RQ). You will be responsible for liaising with business partners and vendors in scheduling, tracking, and performing user acceptance testing for regulatory and client experience enhancements for registered tax slips annually and escalating issues and risk elements as applicable. You will be responsible for supporting and resolving complex client inquiries independently, seeking assistance as appropriate, following established department procedures.
What will you do?
Execute daily department oversight activities for complex exception-based processes to validate system processes are executing as designed. Run and analyze reports as required to resolve exceptions ensuring adherence to all regulatory and firm policy requirements.
Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customers or industry participants. Address escalated questions independently, seeking assistance from Manager or Senior Manager as appropriate following established department procedures.
Reduce risk or increase efficiencies by suggesting process changes and system modifications. Participate in testing and implementation of enhancements and processes as required.
Annual review and updating of department procedures.
Provide accurate analysis and processing support for manual, exception-based, complex, and/or highly specialized processes within a specific Operation’s department. Accurately review, verify, and/or record data into technology supporting department processes.
Perform other duties and responsibilities as assigned.
What do you need to succeed?
Must-have
Efficient and accurate data entry abilities.
Detailed oriented and adept at handling large volume of data in data analytics tools.
Strong organizational, analytical, and interpersonal skills.
High level of competence in Microsoft Applications especially in MS Excel and Access, BTS and importing/exporting data between various applications. Familiarity with Power Query is a plus.
Ability to work independently on multiple projects in a fast-paced, high-pressure and deadline driven environment
Nice-to-have
Experience with T4RIF/T4RSP/T4A/T4FHSA/TFSA/RL 1/RL 2/RL 32/NR4 tax production
Knowledge of RBC systems/ eGL/ BTS/ and related tools
Proficient in French
4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 3+ years of securities, banking, technology and/or job specific industry experience
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business
Job Skills
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
180 WELLINGTON ST W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-07-09
Application Deadline:
2026-07-23
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Return
💡 Quick Summary
Seeking a career-building opportunity? The Specialist, Operations - Tax Operations position is now open for candidates interested in the Accountant Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
