Job Description
Who We Are
Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Provides a wide range of support to Escrow Officers.
What You’ll Do
Responsible for curative and clearing of title
Performs wide range of administrative support duties requiring broad experience, skill and knowledge of organization and escrow policies and practices. Works independently to resolve a wide range of inquiries.
Prepares documents for a wide range of transactions, such as closing statements, settlement statements, wraps, assignments, and mobile homes
Creates and maintains files, records, reports; monitor and track workflow
Responds to inquiries and gathers information to resolve issues
Communicates information to responsible parties
May train / provide guidance to less experienced team members
May assist Escrow Offices with business development and customer service
Other duties as assigned
WHAT YOU’LL BRING
High School diploma or equivalent
4+ years experience directly related experience
Needs proficiency in more complicated residential transactions
Broad experience with escrow transactions
Strong customer service skills
Problem solving skills
Strong organizational skills
Knowledge of MS Office suite
Excellent verbal/written communication skills
Able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Ability to analyze, compare, interpret and process data
Strong knowledge of company and/or client operating systems
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
💡 Quick Summary
Seeking a career-building opportunity? The Sr. Escrow Assistant (Remote Opportunity) position is now open for candidates interested in the Work from home Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
