Job Description
POSITION OVERVIEW:
Provide expertise and leadership through the planning and execution of various special projects to include the development and communication of strategy and analysis of overall Revenue Quality performance. Plan, organize and coordinate multiple high-level initiatives concurrently and provide guidance through the application of process management, project leadership and analytical techniques.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
1. Provide expertise to Senior Executive leadership on overall strategic direction as well as special projects and activities aimed at improving company culture, service, and profitability
2. Provide direction and oversight to Revenue Quality officers and directors in overall strategy as well as tactical plans to ensure focus on execution
3. Develop, establish, and coordinate company level objectives and priorities in collaboration with officers and directors across the organization
4. Lead strategic process improvement projects and collaborate on efforts to enable the enterprise and penetrate strategic markets
5. Identify trends in performance and work with Revenue Quality leadership and support functions to drive continuous improvement and develop strategy for improved performance
6. Coordinate with functional leadership on operational strategies to ensure alignment and oversight of key operations metrics, and drive improved business acumen in the field
7. Ensure proper compliance monitoring of operational procedures
8. Act as a liaison between operations, customers, revenue quality, sales and cross opco groups
9. Represent Revenue Quality in corporate activities; provide input as needed by leadership and departments; assist other Senior Executive leaders across the company
10. Lead projects and initiatives related to any operational changes both long term and short term to ensure implementation occurs with minimal impact
11. Collaborate with the development of tools designed to improve performance in all areas of people, service, and profit
12. Act as subject matter expert for field and corporate employees regarding operational policy, procedures, processes, and budgets
13. Comply with all applicable laws/regulations, as well as company policies/procedures
14. Perform other duties as required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
QUALIFICATIONS:
Bachelor’s degree in business or equivalent work experience plus seven (7) years’ relevant experience in project and operational leadership, which includes experience evaluating, planning and implementing operational changes and/or improvements
Excellent interpersonal skills with the ability to interact with all levels within the organization
Strong leadership skills
Demonstrated ability to create, prepare and present at an Executive level
Ability to effectively lead project teams, provide direction, guidance plus mentorship, as needed
Ability to develop and maintain relationships throughout the organization
Experience and ability to use Microsoft Office Software, including but not limited to: Word, Excel, PowerPoint and other applicable computer system/programs
Strong communication skills (written, verbal and visual)
WORKING CONDITIONS:
Must be able to travel as needed
Must be available during various shifts to support as needed
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details: This position will be domiciled at a FedEx Freight location in Memphis, TN or Harrison, AR. You will be required to work at a FedEx Freight location several times per week.
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.
Know Your Rights
Pay Transparency
If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-XXXXXX or e-mail at ADAAssistance@freight.fedex.com.
FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Provide expertise and leadership through the planning and execution of various special projects to include the development and communication of strategy and analysis of overall Revenue Quality performance. Plan, organize and coordinate multiple high-level initiatives concurrently and provide guidance through the application of process management, project leadership and analytical techniques.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
1. Provide expertise to Senior Executive leadership on overall strategic direction as well as special projects and activities aimed at improving company culture, service, and profitability
2. Provide direction and oversight to Revenue Quality officers and directors in overall strategy as well as tactical plans to ensure focus on execution
3. Develop, establish, and coordinate company level objectives and priorities in collaboration with officers and directors across the organization
4. Lead strategic process improvement projects and collaborate on efforts to enable the enterprise and penetrate strategic markets
5. Identify trends in performance and work with Revenue Quality leadership and support functions to drive continuous improvement and develop strategy for improved performance
6. Coordinate with functional leadership on operational strategies to ensure alignment and oversight of key operations metrics, and drive improved business acumen in the field
7. Ensure proper compliance monitoring of operational procedures
8. Act as a liaison between operations, customers, revenue quality, sales and cross opco groups
9. Represent Revenue Quality in corporate activities; provide input as needed by leadership and departments; assist other Senior Executive leaders across the company
10. Lead projects and initiatives related to any operational changes both long term and short term to ensure implementation occurs with minimal impact
11. Collaborate with the development of tools designed to improve performance in all areas of people, service, and profit
12. Act as subject matter expert for field and corporate employees regarding operational policy, procedures, processes, and budgets
13. Comply with all applicable laws/regulations, as well as company policies/procedures
14. Perform other duties as required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
QUALIFICATIONS:
Bachelor’s degree in business or equivalent work experience plus seven (7) years’ relevant experience in project and operational leadership, which includes experience evaluating, planning and implementing operational changes and/or improvements
Excellent interpersonal skills with the ability to interact with all levels within the organization
Strong leadership skills
Demonstrated ability to create, prepare and present at an Executive level
Ability to effectively lead project teams, provide direction, guidance plus mentorship, as needed
Ability to develop and maintain relationships throughout the organization
Experience and ability to use Microsoft Office Software, including but not limited to: Word, Excel, PowerPoint and other applicable computer system/programs
Strong communication skills (written, verbal and visual)
WORKING CONDITIONS:
Must be able to travel as needed
Must be available during various shifts to support as needed
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details: This position will be domiciled at a FedEx Freight location in Memphis, TN or Harrison, AR. You will be required to work at a FedEx Freight location several times per week.
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.
Know Your Rights
Pay Transparency
If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-XXXXXX or e-mail at ADAAssistance@freight.fedex.com.
FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
💡 Quick Summary
Seeking a career-building opportunity? The Sr Executive Advisor RQ position is now open for candidates interested in the Operations Executive Jobs sector. This role in Memphis offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
