Job Description
Job Summary
DESCRIPTION
The successful candidate will be aligned with our Finance Operations – Global Accounts Receivable team and will be responsible for accounts receivable, customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to perform day-to-day operations while maintaining SLA’s. Solving queries related to cash applications and coordination with customers is required. You should have an expert (SME) level understanding of O2C process, specifically cash application and collections process involving research and application of unapplied cash, reconciliation of account, processing emails related to remittance advice from customers, calling customers for unapplied resolution, etc.
Responsibilities
As part of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects, and your core responsibilities will include following
• Ensure timely closure of payments with high degree of accuracy
• Respond to customer queries through call and/or email
• Research unapplied payments and work with customer (email/call) to identify the root cause and resolve open issues on account
• Work with internal teams to drive process improvements and resolve escalations and discrepancies on customer account
• Provide growth ideas for process standardization and automation through JDI/Kaizen projects
• Perform QC and conduct refresher trainings with the team on best practice sharing
• Perform complex reconciliations on customer accounts
• Highlight and address issues with the technical teams related to the discrepancies with the ERP system
Job requirements
• Excellent written and verbal communication skills with strong customer service focus
• Ability to prioritize, multi-task and work with minimal supervision
• Drive for continuous learning and self-development
• Analytical and Presentation Skills
• Flexibility to change as per the changing requirements of the business
• Minimum 4-5 years experience in O2C domain, preferably cash application and/or collection for US
• Advanced knowledge of Excel – including working with pivot & formulas
• Flexible to work in late evening/night shifts (US calling)
Basic Qualifications
Post Graduation or a Master’s Degree in Accounting/Finance or a related field.
Previous experience 4-5 Years in Account Receivables, Collections, Dispute Management, Customer Care, or other customer facing role
Preferred Qualifications
Post Graduation or a Master’s Degree in Accounting/Finance or a related field.
Previous experience 4-5 Years in Account Receivables, Collections, Dispute Management, Customer Care, or other customer facing role
Company - ADCI HYD 13 SEZ
DESCRIPTION
The successful candidate will be aligned with our Finance Operations – Global Accounts Receivable team and will be responsible for accounts receivable, customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to perform day-to-day operations while maintaining SLA’s. Solving queries related to cash applications and coordination with customers is required. You should have an expert (SME) level understanding of O2C process, specifically cash application and collections process involving research and application of unapplied cash, reconciliation of account, processing emails related to remittance advice from customers, calling customers for unapplied resolution, etc.
Responsibilities
As part of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects, and your core responsibilities will include following
• Ensure timely closure of payments with high degree of accuracy
• Respond to customer queries through call and/or email
• Research unapplied payments and work with customer (email/call) to identify the root cause and resolve open issues on account
• Work with internal teams to drive process improvements and resolve escalations and discrepancies on customer account
• Provide growth ideas for process standardization and automation through JDI/Kaizen projects
• Perform QC and conduct refresher trainings with the team on best practice sharing
• Perform complex reconciliations on customer accounts
• Highlight and address issues with the technical teams related to the discrepancies with the ERP system
Job requirements
• Excellent written and verbal communication skills with strong customer service focus
• Ability to prioritize, multi-task and work with minimal supervision
• Drive for continuous learning and self-development
• Analytical and Presentation Skills
• Flexibility to change as per the changing requirements of the business
• Minimum 4-5 years experience in O2C domain, preferably cash application and/or collection for US
• Advanced knowledge of Excel – including working with pivot & formulas
• Flexible to work in late evening/night shifts (US calling)
Basic Qualifications
Post Graduation or a Master’s Degree in Accounting/Finance or a related field.
Previous experience 4-5 Years in Account Receivables, Collections, Dispute Management, Customer Care, or other customer facing role
Preferred Qualifications
Post Graduation or a Master’s Degree in Accounting/Finance or a related field.
Previous experience 4-5 Years in Account Receivables, Collections, Dispute Management, Customer Care, or other customer facing role
Company - ADCI HYD 13 SEZ
💡 Quick Summary
Seeking a career-building opportunity? The Sr| FinOps Analyst | AR position is now open for candidates interested in the Accountant Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.